At the Canberra Region Cancer Centre, everyone is welcome, and everyone is equal. If you require help or support we will work with you to ensure you arrive safely.
People with disability
Wheelchairs are available from the main reception. Please ask our staff if you need help.
Accessible toilets are available on every floor.
There are lifts to every floor.
We have access to specialist lifts and hoists if you require them. Please let your health care team know if you need them so we can make arrangements for you.
Help for people who are Deaf or hard of hearing, or blind or have low vision
Canberra Hospital has braille on all building directory signs around the campus.
Our lifts have voice announcements on each floor and lift buttons in braille.
We welcome guide dogs, audio dogs and therapy dogs in and around Canberra Region Cancer Centre. For assistance with access to drinking water and toileting please talk to your health care team.
Hearing loops are available in several locations around the hospital. If you would like to use a hearing loop, speak to a member of your care team, or ask at the Information Hub, Canberra Hospital main foyer, Building 2 (yellow) Level 2 (street level).
If there is anything we can do to make your stay more comfortable, please let us know.
What if I require an interpreter?
We source professional and accredited interpreting and translating services through the national Translating and Interpreting Service (TIS). This is a free service.
You have the right to an interpreter when using our services. Interpreters act in confidentiality and will not share your information with anyone.
For help from an interpreter, please call the free TIS on 131 450, or let us know so we can arrange one. Auslan interpreters are available for Deaf and/or hard of hearing patients. Please let us know if you need an Auslan interpreter.
See our Ask for a Free Interpreter poster (PDF, 417.83 KB) for more information.
Aboriginal or Torres Strait Islander peoples
If you or your family members are of Aboriginal or Torres Strait Islander descent, please let a member of our team know. This helps us plan and deliver suitable health services and ensure that your health care team are considerate of your cultural practices and needs.
Our Aboriginal or Torres Strait Islander Liaison Service can support while you or, your family member, are in our care.
Other support services
We offer specialised support with our:
