Position overview
Canberra Health Services (CHS) is focused on the delivery of high quality, effective, person centred care. It provides acute, sub-acute, primary and community-based health services, to the Australian Capital Territory (ACT) and surrounding region. More information can be found on the CHS website: https://www.health.act.gov.au/
Women, Youth and Children, Community Health Programs (WYCCHP) delivers a range of primary health care community-based services to children, adolescents, families and women including early pregnancy, child and family health, school health, child protection and women’s health services.
Services are delivered within a multi-disciplinary context if not by a multidisciplinary team.
The Program Support Nurse works closely with the WYCCHP leadership team to broadly provide support for the delivery of clinical services. This includes strategic planning, change management and organisational development.
Key Responsibilities
Specific responsibilities include, but are not limited to, the following.
Under limited direction of the WYCCHP Director and ADON you will provide support for the delivery of clinical services, including service projects, strategic planning, model of care development and evaluation and reporting.
You will:
- Identify and assist with progression of Community Health Programs activities, including facilitation with consumers and key stakeholders.
- Support the co-ordination, benchmarking and communication across WYCCHP initiatives, including representing the Program in forums as necessary.
- Undertake research and literature reviews and critically analyse information to inform best practice and delivery of exceptional health care when planning new initiatives or quality improvement activities, inclusive of all areas of the Program.
- Develop and prepare project plans and project updates.
- Draft a range of written material including correspondence, briefing notes, executive level minutes, reports, discussion papers and submissions.
- Provide secretarial support to cross Directorate and interagency committees as required.
- Undertake other duties appropriate to this level of classification which contribute to the operation of the organisation.
Competencies
Specific responsibilities include, but are not limited to, the following.
- Strong organisational, communication and interpersonal skills with a high degree of drive
- Ability to work autonomously, monitoring task completion against milestones
- An ability to work respectfully in partnership with a range of stakeholders
- Able to contribute positively to team culture, demonstrating kindness to colleagues and clients
Qualifications
Essential
- Tertiary qualification in nursing.
- Be registered with the Australian Health Practitioner Regulation Agency (AHPRA)
- Have an understanding of how the National Safety and Quality Health Service (NSQHS) indicators align with this role
- Proven ability to create evidence-based education packages.
Desirable
- A tertiary qualification in a relevant Primary Health speciality or in Policy development and experience in project management.
Experience
Essential
- A minimum of 5 years’ experience working professionally in a relevant clinical area
- Experience or knowledge of the CHS Exceptional Care Framework, Clinical Governance Framework, Partnering With Consumers Framework and all other related frameworks.
Desirable
- Experience in project management is highly desirable
Please note prior to commencement successful candidates will be required to:
- Undergo a pre-employment National Police Check.
- Comply with Canberra Health Services Occupational Assessment, Screening and Vaccination policy.
Important information
All employees are required to:
- adhere to the Canberra Health Services Values and the ACT Public Service Code of Conduct
- act in accordance and comply with all relevant Safety and Quality policies and procedures.
- Comply with all relevant clinical and/or competency standards.
CHS is leading the drive to digitally transform health service delivery in Australia through the implementation of a territory wide Digital Health Record. Computer literacy skills are required which are relevant to this role as you will be responsible for completing required documentation and becoming a proficient user of the Digital Health Record and/or other Information Technology systems; once proficient, you will need to remain current with changes, updates, and contingencies.
What you Require (Key Selection Criteria)
These are the key selection criteria for how you will be assessed in conjunction with your resumé and experience.
- Proven ability to write high quality documents, including executive level minutes, reports, project plans and discussion papers that are fit for purpose and require minimal editing.
- Proven experience in Health service evaluation, research and project management.
- Demonstrated high level interpersonal and organisational skills including success in stakeholder engagement.
- Demonstrated understanding of clinical governance in a multi-disciplinary community-based environment.
- Demonstrates understanding of, and adherence to, safety and quality standards, Work Health and Safety and the positive patient experience. Displays behaviour consistent with CHS’s values of reliable, progressive, respectful, and kind.
Work environment description
The following work environment description outlines the inherent requirements of the role and indicates how frequently each of these requirements would need to be performed. Please note that the ACT Public Service is committed to providing reasonable adjustments and ensuring all individuals have equal opportunities in the workplace.
| Administrative | Frequency |
|---|---|
| Telephone use | Frequently |
| General computer use | Frequently |
| Extensive keying/data entry | Occasionally |
| Graphical/analytical based | Frequently |
| Sitting at a desk | Frequently |
| Standing for long periods | Occasionally |
| Psychosocial demands | Frequency |
|---|---|
| Distressed People e.g. Emergency or grief situations | Never |
| Aggressive & Uncooperative People e.g. drug / alcohol, dementia, mental illness | Never |
| Unpredictable People e.g. Dementia, mental illness, head injuries | Never |
| Restraining e.g. involvement in physical containment of clients/consumers | Never |
| Exposure to Distressing Situations e.g. Child abuse, viewing dead / mutilated bodies; verbal abuse; domestic violence; suicide | Never |
| Physical demands | Frequency |
|---|---|
| Distance walking (large buildings or inter-building transit) | Never |
| Working outdoors | Never |
| Manual handling | Frequency |
|---|---|
| Lifting 0 - 9kg | Occasionally |
| Lifting 10 - 15kg | Never |
| Lifting 16kg+ | Never |
| Climbing | Never |
| Running | Never |
| Reaching | Never |
| Kneeling | Never |
| Foot and leg movement | Never |
| Hand, arm and grasping movements | Occasionally |
| Bending/squatting | Occasionally |
| Bend/Lean Forward from Waist/Trunk twisting | Occasionally |
| Push/pull | Occasionally |
| Sequential repetitive movements in a short amount of time | Occasionally |
| Travel | Frequency |
|---|---|
| Frequent travel – multiple work sites | Occasionally |
| Frequent travel – driving | Occasionally |
| Specific hazards | Frequency |
|---|---|
| Working at heights | Never |
| Exposure to extreme temperatures | Never |
| Operation of heavy machinery e.g. forklift | Never |
| Confined spaces | Never |
| Excessive noise | Never |
| Low lighting | Never |
| Handling of dangerous goods/equipment e.g. gases; liquids; biological. | Never |
| Slippery or uneven surfaces | Never |
Directorate: Canberra Health Services
Division: Women, Youth and Children (WYC)
Position number: P69962
Business Unit: Community Health Programs (CHP)
Position title: Program Support Nurse
Classification: Registered Nurse Level 3 Grade 1
Location: Canberra Health Services
Reporting relationships: Direct Manager: Assistant Director of Nursing WYCCHP Manager +1: Director WYCCHP
Canberra Health Services (CHS) is focussed on the delivery of high quality, effective, person-centred care. We provide acute, sub-acute, primary and community‐based health services, to the Australian Capital Territory (ACT) and surrounding regions. More information can be found on the CHS website.
Our Vision: creating exceptional health care together
Our Role: to be a health service that is trusted by our community
Our Values: Reliable, Progressive, Respectful and Kind