Our strategic plan
Our Strategic Plan 2020-23 (PDF, 1156.36 KB) sets out our path forward for the next three years and shows how we deliver against our vision of ‘creating exceptional health care together’ for you, your family and your carers.
It shows our four priority areas of:
- Personal health services – improving the experience of our consumers
- A great place to work – creating an environment to attract, recruit, develop and retain the highest calibre talent
- A leading specialist provider – we will be leaders in key areas of research, education and clinical excellence
- A partner to improve people’s health – work in partnership to tackle barriers to health care
Our frameworks and strategies
Our current suite of governance frameworks are under review.
- Exceptional Health Care Framework (PDF, 2274.45 KB) - how we deliver exceptional care at CHS, what exceptional care is and the actions we take every day to deliver it.
- Clinical Governance Framework (PDF, 3199.51 KB) - how we implement clinical governance across CHS and why it is important.
- Partnering for Exceptional Care Framework (PDF, 3855.1 KB) - how we deliver exceptional care in partnership with you.
- Risk Management Framework (PDF, 5161.82 KB) - how we integrate risk management into our governance, strategy, planning and processes and how we work together to identify and respond to risks.
- Our People Framework (PDF, 4080.66 KB) - how we attract, recruit, develop and retain high calibre talent and how we create a culture of open and honest communication.
- Planning for Exceptional Care Framework (PDF, 3404.4 KB) - how we combine strategic and business planning to support the delivery of care that is safe, effective, personal, accessible, connected and well led.
- Measuring Exceptional Care Framework (PDF, 2358.47 KB) - how we track our progress and identify both areas of high performance and opportunities for improvement.
- Resource Management Framework (PDF, 1899.51 KB) - our approach to the efficient and effective management of our human, financial, environmental and other non-financial resources to deliver exceptional care.
- Improvement and Innovation Framework (PDF, 3648.6 KB) - how we use a systems approach to improvement, improving the capability of our people and create an environment for research and innovation to thrive.
- Fostering Organisation Culture Improvement Strategy 2020-22 (PDF, 1756.02 KB) - how we create a positive workplace for all our people and the community we serve.
- Together, Forward (PDF, 6136.42 KB) - how we provide better health and access to health care for Aboriginal and Torres Strait Islander peoples in the Canberra region.
- Research Strategy 2021-25 (PDF, 2785.85 KB) - our blueprint for a future of impactful research where you, your family and carers and the broader community directly benefit and are considered central to an evolving health service.
- Disability Action and Inclusion Plan (PDF, 8510.39 KB) - how we continuously improve the experience and outcomes of people with disability, their families and carers—both those accessing health care, and those who work within our services. [Easy English version]
- CHS Clinical Learning and Teaching Strategy 2023–2027 (PDF, 5895.81 KB) - how we identify opportunities to strengthen clinical learning and teaching governance.
