Position overview
Mental Health, Justice Health and Alcohol and Drug Services (MHJHADS) provides support to people via inpatient and outpatient settings, community health centers, justice health facilities and other community settings, including people’s homes. These services include:
- Adult Acute Mental Health Services
- Adult Community Mental Health Services
- Alcohol & Drug Services
- Justice Health Services
- Child & Adolescent Mental Health Services (CAMHS)
Adult Community Mental Health Services (ACMHS) includes:
Intake services:
- Access Mental Health Service
- Home Assessment & Acute Response Team (HAART)
Community Recovery Services:
- Gungahlin
- Belconnen
- City
- Woden
- Tuggeranong
Community Specialty Services:
- Assertive Community Outreach Service (ACOS)
- Older Persons Community Mental Health Team
- Mental Health Link
- Therapies
- Neuropsychology
This position is primarily located within the Community Recovery Services (CRS) but staff may be required to work across all of Adult Community Mental Health Services to meet operational demands. CRS teams operate across the Australian Capital Territory, adhering to the Adult Community Mental Health Model of Care.
CRS are a multi-disciplinary team of Nurses, Allied Health Professionals, Psychiatry Registrars and Consultant Psychiatrists, and Administration Service Officers.
CRS provide a recovery-focused, strengths-based approach to clinical case management to improve wellbeing and enhance functioning in the community for adults who:
- Are experiencing complex mental illness/disorder or psychological distress which is associated with significant functional impairment and/or significant risks
- May be subject to a Psychiatric Treatment Order under the Mental Health Act 2015
- Have multidisciplinary treatment needs that cannot be met elsewhere in the community or less intensive service
- Require regular service contact over a medium to longer-term episode of care.
The successful applicant will be responsible for a caseload of clients with support from an allocated psychiatrist and the multidisciplinary team they work in as well as high quality governance structures/supports. The applicant will also be required to fulfill the role of Mental Health Officer, executing processes under the MH Act. The successful applicant will deliver face to face care and treatment to clients over a sustained period to enable the person to improve in social and other areas of functioning, require less hospital admissions and engage more actively in treatment. The participation of the people who use the service, including families and carers, is encouraged in all aspects of a person’s care and you will work in partnership with a range of government and non-government service providers to ensure the best possible outcomes for clients.
At this level, the successful applicant will provide high quality interventions and achieve sound outcomes for people under limited supervision, contribute to the multidisciplinary team processes, undertake professional development and professional supervision including the provision of supervision to staff at level RN1 & RN2, Enrolled Nurses and students, and participate in quality initiatives and strategic planning. The successful applicant will undertake Clozapine training and support the team to deliver the teams Clozapine Clinic.
Where this is a temporary position, it may lead to extension or permanency.
Selection may be appointed using the written application alone.
Key Responsibilities
Specific responsibilities include, but are not limited to, the following.
- As a member of a multidisciplinary team, provide advanced assessment, care and relapse prevention planning, and evidence-based interventions to consumers presenting with complex and high-risk mental health conditions to enable the person to improve in social and other areas of functioning, require less hospital admissions and engage more actively in treatment. Be a Mental Health Officer.
- Whilst upholding privacy and consent laws, work collaboratively with the persons family, carers, government and non-government sector, and GPs with the aim of recovery and stepping down care to a less intensive level of care.
- Exercise advanced independent clinical reasoning and judgement on routine matters and perform complex or critical tasks, generating innovative solutions to problems whilst producing a range of options.
- Work collaboratively with the Team Manager and Medical Officers to promote and work within the governance structures and policy frameworks relevant to this position and influence others to do the same, including the completion of routine key performance indicators.
- Develop and maintain collaborative cross-agency relationships and attend meetings and committees within the focus of your team. Provide supervision to and support of EN, RN1 and RN2 colleagues as well as students.
- Actively contribute to the implementation of clinical governance activities, quality improvement projects, divisional safety and quality initiatives, research programs, and health promotion.
- Complete clinical and administrative data collection and evaluation to a high standard and undertake other administrative tasks upon request.
- Undertake other duties appropriate to this level of classification which contribute to the operation of the organisation.
Competencies
Specific responsibilities include but are not limited to the following.
- Already be, or agree to become, a Mental Health Officer, have specialised clinical expertise, and greater experience and/or specialised skills in mental health care.
- Accountable for the delivery of safe clinical practice and professional advice
- Undertakes advanced level of autonomous clinical and professional practice, decision making, and applies critical thinking and expert clinical judgement.
- Provides professional leadership and guidance and assumes operational and/or supervisory responsibilities in the absence of a Team Manager/Clinical Lead
- Accountable for own standards, actions, and the outcomes of own nursing practice, professional advice given and for activities delegated to RNs, ENs, nursing students or other healthcare workers.
- Work collaboratively with Team Manager and Clinical Lead to create a positive practice environment that achieves best practice outcomes for clients.
- Adhere to established guidelines, protocols, procedures, standards, policy and legislation.
- Understand and apply obligations for risk identification and safe practice.
- Ability to manage confidential and sensitive information whilst working towards achieving positive outcomes for people who access the service.
- Ability to respond to and prioritise competing and often urgent requests in a calm and efficient manner while also maintaining high work standards and accuracy.
Qualifications
Essential
- Tertiary Qualification in nursing
- Registered or eligible for registration with the Australian Health Practitioner Regulation Agency (AHPRA).
- Hold a current driver’s license.
Desirable
- Post Graduate Qualification in relevant discipline or another relevant stream.
Experience
Essential
- Minimum 5 years' experience or post graduate qualifications.
Desirable
- Mental Health Officer.
- Prior experience working in community mental health will be highly desirable
- Sound understanding of adult community mental health services.
- Proficient user of the Digital Health Record and/or other Information Technology systems
- Have an understanding of how the National Safety and Quality Health Service (NSQHS) indicators align with this role.
- Experience or knowledge of the CHS Exceptional Care Framework and all other related frameworks.
Prior to commencement
Appointment to this position is conditional on being granted and retaining appropriate clearances.
- Pre-employment National Police Check.
- Comply with Canberra Health Services Occupational Assessment, Screening and Vaccination policy.
- Comply with CHS credentialing and scope of clinical practice requirements for allied health professionals.
Important information
All employees are required to:
- adhere to the Canberra Health Services Values and the ACT Public Service Code of Conduct.
- act in accordance and comply with all relevant Safety and Quality policies and procedures.
- Comply with all relevant clinical and/or competency standards.
CHS is leading the drive to digitally transform health service delivery in Australia through the implementation of a territory wide Digital Health Record. Computer literacy skills are required which are relevant to this role as you will be responsible for completing required documentation and becoming a proficient user of the Digital Health Record and/or other Information Technology systems; once proficient, you will need to remain current with changes, updates, and contingencies.
What you Require (Key Selection Criteria)
These are the key selection criteria for how you will be assessed in conjunction with your resumé and experience. Please address the selection criteria in a 2-page pitch:
- Under limited supervision, demonstrated ability to undertake relevant advanced mental health assessment, collaborative care and relapse prevention planning, and delivery of evidence-based interventions to people with complex and high-risk mental illness and demonstrated good judgement about when to escalate a deterioration in a client’s condition.
- Demonstrated ability to manage a large caseload of people with complex mental health conditions, within and whilst utilising the multi-disciplinary team, and responding to unexpected clinical and operational demands that demonstrates an advanced level of clinical and operational reasoning and judgement as well as advanced time management and problem solving.
- Effective communication skills and an understanding of and willingness to participate in, research, quality improvement activities and clinical supervision. An ability or willingness to using an electronic health record and using it to assist with and to improve service delivery, trends or needs.
- Demonstrated well-developed understanding of legislative and policy frameworks relevant to this position.
- Demonstrates understanding of, and adherence to, safety and quality standards, Work Health and Safety and the positive patient experience. Displays behaviour consistent with CHS’s values of reliable, progressive, respectful, and kind.
Work environment description
The following work environment description outlines the inherent requirements of the role and indicates how frequently each of these requirements would need to be performed. Please note that the ACT Public Service is committed to providing reasonable adjustments and ensuring all individuals have equal opportunities in the workplace.
| Administrative | Frequency |
|---|---|
| Telephone use | Frequently |
| General computer use | Frequently |
| Extensive keying/data entry | Frequently |
| Graphical/analytical based | Occasionally |
| Sitting at a desk | Frequently |
| Standing for long periods | Occasionally |
| Psychosocial demands | Frequency |
|---|---|
| Distressed People e.g. Emergency or grief situations | Frequently |
| Aggressive & Uncooperative People e.g. drug / alcohol, dementia, mental illness | Frequently |
| Unpredictable People e.g. Dementia, mental illness, head injuries | Frequently |
| Restraining e.g. involvement in physical containment of clients/consumers | Never |
| Exposure to Distressing Situations e.g. Child abuse, viewing dead / mutilated bodies; verbal abuse; domestic violence; suicide | Occasionally |
| Physical demands | Frequency |
|---|---|
| Distance walking (large buildings or inter-building transit) | Occasionally |
| Working outdoors | Occasionally |
| Manual handling | Frequency |
|---|---|
| Lifting 0 - 9kg | Occasionally |
| Lifting 10 - 15kg | Occasionally |
| Lifting 16kg+ | Never |
| Climbing | Never |
| Running | Occasionally |
| Reaching | Occasionally |
| Kneeling | Occasionally |
| Foot and leg movement | Frequently |
| Hand, arm and grasping movements | Frequently |
| Bending/squatting | Occasionally |
| Bend/Lean Forward from Waist/Trunk twisting | Never |
| Push/pull | Occasionally |
| Sequential repetitive movements in a short amount of time | Occasionally |
| Travel | Frequency |
|---|---|
| Frequent travel – multiple work sites | Occasionally |
| Frequent travel – driving | Occasionally |
| Specific hazards | Frequency |
|---|---|
| Working at heights | Never |
| Exposure to extreme temperatures | Never |
| Operation of heavy machinery e.g. forklift | Never |
| Confined spaces | Never |
| Excessive noise | Occasionally |
| Low lighting | Never |
| Handling of dangerous goods/equipment e.g. gases; liquids; biological. | Never |
| Slippery or uneven surfaces | Occasionally |
Directorate: Canberra Health Services
Division: Mental Health, Justice Health, Alcohol and Drug Services (MHJHADS)
Business Unit: Community Recovery Services (Adult Community MHS)
Position number: P68709
Position title: Senior Clinical Manager – Community Recovery Services
Classification: Registered Nurse Level 3 Grade 1
Location: Canberra Health Services
Reporting relationships: Direct Manager: Team Manager
Manager +1: CRS Senior Manager
Canberra Health Services (CHS) is focussed on the delivery of high quality, effective, person-centred care. We provide acute, sub-acute, primary and community‐based health services, to the Australian Capital Territory (ACT) and surrounding regions. More information can be found on the CHS website.
Our Vision: creating exceptional health care together
Our Role: to be a health service that is trusted by our community
Our Values: Reliable, Progressive, Respectful and Kind