Position overview

Duties

Specific responsibilities include, but are not limited to, the following.

• Under direction of the Assistant Director of Nursing, the Discharge Liaison Nurse will:
• In collaboration with the multi- disciplinary health care team assist in the coordination and delivery of discharge services to ensure they are patient centred, adhere to best practice and facilitate safe and timely transfer of care.
• Develop networks with community services, professional and support groups including community referral options and provision of alternatives to inpatient care to provide the ongoing supportive care needs of patients/clients discharging from The Canberra Hospital.
• Provide comprehensive patient care as part of the discharge process, including facilitation of communication with patients and carers and early escalation of identified issues utilising a risk management approach
• Identify issues/concerns impacting on the early discharge of patients to the ward management team.
• Comply with and deliver against the required key performance indicators in respect to Occupational Health and Safety, Workplace diversity.
• Undertake other duties appropriate to this level of classification which contribute to the operation of the organisation.

Specific responsibilities include, but are not limited to, the following.

1. Excellent interpersonal and communication skills
2. Strong organisational skills with a high degree of drive
3. Adaptability and flexibility to accommodate change and provide responsive services to meet clients’ needs.

Qualifications

Specific responsibilities include, but are not limited to, the following.

Essential

• Tertiary Qualification or related qualification
• Registered or eligible for registration with the Australian Health Practitioner Regulation Agency (AHPRA).

Desirable

• Have an understanding of how the National Safety and Quality Health Service (NSQHS) indicators align with this role.

Experience

Specific responsibilities include but are not limited to the following.

Essential

• 3 years post graduate experience
• Prior experience in medical wards

Desirable

• Fulfil the responsibilities of this role in alignment to the CHS Exceptional Care Framework, and all other related frameworks.

Prior to commencement

Appointment to this position is conditional on being granted and retaining appropriate clearances:

• Undergo a pre-employment National Police Check.
• Comply with Canberra Health Services Occupational Assessment, Screening and Vaccination policy.

Important information

All employees are required to:

• Adhere to the Canberra Health Services Values and the ACT Public Service Code of Conduct
• Act in accordance and comply with all relevant Safety and Quality policies and procedures.
• Comply with all relevant clinical and/or competency standards.
• Be available for weekend and/or after-hours work.

CHS is leading the drive to digitally transform health service delivery in Australia through the implementation of a territory wide Digital Health Record. Computer literacy skills are required which are relevant to this role as you will be responsible for completing required documentation and becoming a proficient user of the Digital Health Record and/or other Information Technology systems; once proficient, you will need to remain current with changes, updates, and contingencies.

What you Require (Key Selection Criteria)

These are the key selection criteria for how you will be assessed in conjunction with your resumé and experience.

1. Proven current expert knowledge in the application of discharge planning and proven ability to coordinate the discharge requirements of patients, particularly patients with complex care needs, utilising the nursing process to achieve an agreed standard of care.
2. Demonstrated ability to work collaboratively as part of the multidisciplinary team to expedite the transition of patients/clients from hospital to home utilising a patient centred approach and screening process for at risk patients.
3. Demonstrated highly developed written and oral communication skills, counselling and negotiation skills that support a patient’s transition to the community setting.
4. Demonstrated experience and knowledge in a broad range of nursing medical conditions enabling proactive promotion of patient flow and patient /family education.
5. Demonstrates understanding of, and adherence to, safety and quality standards, Work Health and Safety and the positive patient experience. Displays behaviour consistent with CHS’s values of reliable, progressive, respectful, and kind.

Work environment description

The following work environment description outlines the inherent requirements of the role and indicates how frequently each of these requirements would need to be performed. Please note that the ACT Public Service is committed to providing reasonable adjustments and ensuring all individuals have equal opportunities in the workplace.

Administrative	Frequency
Telephone use	Frequently
General computer use	Frequently
Extensive keying/data entry	Frequently
Graphical/analytical based	Frequently
Sitting at a desk	Frequently
Standing for long periods	Frequently

Psychosocial demands	Frequency
Distressed People e.g. Emergency or grief situations	Occasionally
Aggressive & Uncooperative People e.g. drug / alcohol, dementia, mental illness	Occasionally
Unpredictable People e.g. Dementia, mental illness, head injuries	Occasionally
Restraining e.g. involvement in physical containment of clients/consumers	Never
Exposure to Distressing Situations e.g. Child abuse, viewing dead / mutilated bodies; verbal abuse; domestic violence; suicide	Occasionally

Physical demands	Frequency
Distance walking (large buildings or inter-building transit)	Occasionally
Working outdoors	Occasionally

Manual handling	Frequency
Lifting 0 - 9kg	Occasionally
Lifting 10 - 15kg	Occasionally
Lifting 16kg+	Never
Climbing	Never
Running	Never
Reaching	Occasionally
Kneeling	Occasionally
Foot and leg movement	Frequently
Hand, arm and grasping movements	Frequently
Bending/squatting	Frequently
Bend/Lean Forward from Waist/Trunk twisting	Occasionally
Push/pull	Occasionally
Sequential repetitive movements in a short amount of time	Occasionally

Travel	Frequency
Frequent travel – multiple work sites	Never
Frequent travel – driving	Never

Specific hazards	Frequency
Working at heights	Never
Exposure to extreme temperatures	Never
Operation of heavy machinery e.g. forklift	Never
Confined spaces	Occasionally
Excessive noise	Occasionally
Low lighting	Occasionally
Handling of dangerous goods/equipment e.g. gases; liquids; biological.	Frequently
Slippery or uneven surfaces	Occasionally