Position overview
The Division of Women, Youth and Children (WYC) offers a range of primary, secondary, and tertiary services across the acute and community-based sectors.
The Centenary Hospital for Women and Children (CHWC) is a tertiary centre providing specialised maternity and neonatology services for the ACT and surrounding regional areas.
The CHWC offers antenatal, birthing, and postnatal services under various models of care aimed at providing woman and family centred care. Birthing options include midwifery led continuity models, midwifery care, maternity team care, working collaboratively with the multidisciplinary team as required. The CHWC is the tertiary referral service for the ACT and Southern NSW region. The maternity department at CHWC is dynamic with a strong culture of finding innovative modern solutions to the demands and challenges facing contemporary midwifery.
The Maternity services are supported by a tertiary neonatal service including Intensive Care (NICU), Special Care (SCN) and the regional retrieval service (ACT NETS).
Reporting to the Clinical Midwifery Manager Birthing, the Maternity Clinical Care Coordinator will provide will high level midwifery leadership, planning and operational leadership to the Midwifery teams to achieve high quality and safe patient care within WYC. The Maternity Clinical Care Coordinator will work collaboratively with the multidisciplinary team and consumers of maternity and gynaecology services. The Maternity Clinical Care Coordinator will provide high level support in coordinating and managing patient flow and staffing within the Maternity Birthing Service to facilitate timely access to and comprehensive care for consumers. Midwives working in this role should be self-motivated and be able to work under minimal direct supervision. There is an expectation that you will coordinate and participate in the delivery of clinical supervision, as well as maintain accountability for your own practice standards, education activities delegated to others, and the guidance and development of Birthing Unit staff.
Duties
Under limited direction of the Clinical Midwife Manager, you will:
- Provide clinical governance leadership and coordination of staff in the planning, coordination and operational day to day management of Birthing areas and MAU in collaboration with the multidisciplinary team, ensuring woman centred care and safety is maximised by coordinating the operational demands of the units.
- Employ advanced problem-solving skills to coordinate the consumers care journey through CHWC in collaboration with the multidisciplinary team, maintaining the woman and her family at the centre of decision making and care delivery.
- Allocation of the daily unit midwifery resources ensuring patient centred care and safety is maximised by ensuring allocation of appropriately skilled staff and ensuring upskilling and education opportunities for staff.
- In collaboration with the CMM, provide leadership in the support of staff wellbeing, in the immediate response to challenging events to facilitate debriefing consultations as required. This role may extend to include the facilitation of complex debriefing appointments as required by consumers.
- Monitoring the standards of clinical practice and professionalism of staff in conjunction with the CMM, implementing strategies to address identified clinical deficiencies and staff performance.
- Provide leadership in the development, implementation and evaluation of midwifery policies, guidelines, and standards to build an environment of excellence in woman-centred, safe, effective care.
- Responsible and accountable for an identified clinical governance portfolio, professional development group and mentoring of staff.
- Undertake other duties appropriate to this level of classification which contribute to the operation of the organisation.
About you
CHS is committed to workforce diversity and to creating an inclusive workplace. As part of this commitment, we welcome applications from all diversity groups. Aboriginal and Torres Strait Islander peoples, people with disability and people who identify as LGBTQIA+ are particularly encouraged to apply.
Behavioural Capabilities
To be successful in this position, it is expected that the successful candidate will have the following attributes:
- Leadership- Strong leadership capability, including capacity to build and inspire cohesive high performing teams
- Positive Attitude to challenges and change
- Adaptability- flexibility and problem-solving ability including the capacity to simultaneously manage and prioritise
- Respect- An ability to progress relationships and work respectfully in partnership with a range of stakeholders including consumers, and the multi-disciplinary team
Qualifications and Experience
Essential
- Be registered or be eligible for registration with the Australian Health Practitioner Regulation Agency (AHPRA) qualifications.
- A minimum of 5 years’ experience working professionally post studies.
- Have an understanding of how the National Safety and Quality Health Service (NSQHS) indicators align with this role.
- Experience or knowledge of the CHS Exceptional Care Framework, Clinical Governance Framework, Partnering With Consumers Framework and all other related frameworks.
Desirable
- Post graduate qualifications in midwifery, management, health service management, business administration or working towards
Please note prior to commencement successful candidates will be required to:
- Undergo a pre-employment National Police Check.
- Comply with Canberra Health Services Occupational Assessment, Screening and Vaccination policy.
- adhere to the Canberra Health Services Values and the ACT Public Service Code of Conduct
- act in accordance and comply with all relevant Safety and Quality policies and procedures.
- Comply with all relevant clinical and/or competency standards.
- Be available for weekend and/or after-hours work.
Important information
All employees are required to:
CHS is leading the drive to digitally transform health service delivery in Australia through the implementation of a territory wide Digital Health Record. Computer literacy skills are required which are relevant to this role as you will be responsible for completing required documentation and becoming a proficient user of the Digital Health Record and/or other Information Technology systems; once proficient, you will need to remain current with changes, updates, and contingencies.
What you Require (Key Selection Criteria)
These are the key selection criteria for how you will be assessed in conjunction with your resumé and experience.
- Proven ability to perform at an advanced level of midwifery practice within the Birthing units and Maternity Assessment Unit
- Demonstrated strong organisational and communication skills for managing the day-to-day Unit activities utilising effective and collaborative communication skills with the multidisciplinary team and key stakeholder engagement.
- Proven record of behaviour and attitude consistent with professional standards and professional development of self and others.
- Proven ability to support clinical service improvements through quality improvement, risk management and research activities.
- Demonstrates understanding of, and adherence to, safety and quality standards, Work Health and Safety and the positive patient experience. Displays behaviour consistent with CHS’s values of reliable, progressive, respectful, and kind.
Work environment description
The following work environment description outlines the inherent requirements of the role and indicates how frequently each of these requirements would need to be performed. Please note that the ACT Public Service is committed to providing reasonable adjustments and ensuring all individuals have equal opportunities in the workplace.
| Administrative | Frequency |
|---|---|
| Telephone use | Frequently |
| General computer use | Frequently |
| Extensive keying/data entry | Frequently |
| Graphical/analytical based | Occasionally |
| Sitting at a desk | Frequently |
| Standing for long periods | Frequently |
| Psychosocial demands | Frequency |
|---|---|
| Distressed People e.g. Emergency or grief situations | Occasionally |
| Aggressive & Uncooperative People e.g. drug / alcohol, dementia, mental illness | Occasionally |
| Unpredictable People e.g. Dementia, mental illness, head injuries | Occasionally |
| Restraining e.g. involvement in physical containment of clients/consumers | Never |
| Exposure to Distressing Situations e.g. Child abuse, viewing dead / mutilated bodies; verbal abuse; domestic violence; suicide | Occasionally |
| Physical demands | Frequency |
|---|---|
| Distance walking (large buildings or inter-building transit) | Occasionally |
| Working outdoors | Never |
| Manual handling | Frequency |
|---|---|
| Lifting 0 - 9kg | Occasionally |
| Lifting 10 - 15kg | Occasionally |
| Lifting 16kg+ | Occasionally |
| Climbing | Occasionally |
| Running | Occasionally |
| Reaching | Occasionally |
| Kneeling | Occasionally |
| Foot and leg movement | Frequently |
| Hand, arm and grasping movements | Frequently |
| Bending/squatting | Occasionally |
| Bend/Lean Forward from Waist/Trunk twisting | Occasionally |
| Push/pull | Occasionally |
| Sequential repetitive movements in a short amount of time | Occasionally |
| Travel | Frequency |
|---|---|
| Frequent travel – multiple work sites | Frequently |
| Frequent travel – driving | Occasionally |
| Specific hazards | Frequency |
|---|---|
| Working at heights | Never |
| Exposure to extreme temperatures | Never |
| Operation of heavy machinery e.g. forklift | Never |
| Confined spaces | Never |
| Excessive noise | Occasionally |
| Low lighting | Occasionally |
| Handling of dangerous goods/equipment e.g. gases; liquids; biological. | Occasionally |
| Slippery or uneven surfaces | Occasionally |
Directorate: Canberra Health Services
Division: Women Youth and Children
Business Unit: Maternity
Position number: P58633
Position title: Maternity Clinical Care Coordinator
Classification: Registered Midwife Level 3.1
Location: Centenary Hospital for Women and Children
Reporting relationships: Direct Manager: Clinical Midwifery Manager Birthing
Manager +1: Assistant Director of Midwifery
Canberra Health Services (CHS) is focussed on the delivery of high quality, effective, person-centred care. We provide acute, sub-acute, primary and community‐based health services, to the Australian Capital Territory (ACT) and surrounding regions. More information can be found on the CHS website.
Our Vision: creating exceptional health care together
Our Role: to be a health service that is trusted by our community
Our Values: Reliable, Progressive, Respectful and Kind