Position overview

Leading a multi-disciplined team, the Senior Director People and Culture is responsible for leading the day-to-day operations for the People and Culture teams within the People and Culture branch.

The branch has three key areas of responsibility: HR Business Partners, Recruitment and Payroll Services. Each team is responsible for providing their relevant subject matter expertise to support all members of the leadership team of the North Canberra Hospital. The Senior Director will provide oversight of each area, guiding and supporting teams to deliver a proactive, trusted and collaborative approach in the services provided to the hospital.

The Australian Capital Territory Public Service (ACTPS) is a values-based organisation where all employees are expected to embody the prescribed core values of respect, integrity, collaboration and innovation, as well as demonstrate the related signature behaviours.

Key Responsibilities

Under limited direction of the Executive Branch Manager, you will provide management and leadership of the HR operations supporting all clients within North Canberra Hospital.

Under general direction you will:

1. Collaborate with the Executive Branch Manager People and Culture and the wider HR team to define the People and Culture service delivery model.
2. Provide effective leadership to the team ensuring a results driven approach is fostered and adopted as well as the ability to lead any HR function within the branch.
3. Collaborate with the teams within the branch to anticipate, review and address capability and skills gaps, workplace behaviours, performance matters and coach leaders to identify and address proactively.
4. Provide complex HR advice on a full range of People and Culture related matters including (but not limited to) HR policy and process, recruitment and retention, workplace behaviours, employee relations, reward and recognition, industrial relations.
5. Manage and drive best practice approaches in the application of HR and where appropriate / necessary, work collaboratively with ACT Government stakeholders, Canberra Health Services and Health Directorate stakeholders as well as external stakeholders to continuously improve the Directorate’s application in a collegiate manner.
6. Undertake analysis and develop options, plans, strategies and programs to address organisational employee relations challenges including productivity, efficiency, absenteeism, leave management, workforce capability, recruitment and retention.
7. Where available, use HR data and evidence to inform strategies and provide Directorate stakeholders with workforce insights to inform future growth and planning.
8. Work in accordance with, and uphold the ACT Government Respect, Equity and Diversity Framework and the Directorate’s Work Health and Safety system.
9. Undertake other duties appropriate to this level of classification which contribute to the operation of the organisation.

Competencies

Specific competencies include, but are not limited to, the following.

• Collaborative approach with the ability to engage with a range of internal and external stakeholders across various disciplines.
• Solid leadership qualities and the ability to lead and manage a multi-disciplined team
• Ability to handle personal and / or sensitive information appropriately, maintaining a high level of confidentiality at all times.
• Demonstrated ability to deliver on commitments, building trust with stakeholders and colleagues especially under the pressure of multiple priorities and deadlines.
• Demonstrate initiative and able to work under limited direction.
• Regularly engage with key internal and external stakeholders.
• Proactive mindset with an ability to drive innovation, focus on process improvement and demonstrate empathy.
• Customer service focus with a desire to support clients through complex and sensitive matters and processes.
• Capable of receiving and providing feedback to clients as well as team members.

Qualifications

Essential

• N/A

Desirable

• Relevant tertiary qualifications would be highly desirable as well as any relevant professional memberships relevant to the role.

Experience

Essential

• N/A

Desirable

• Previous experience working in a government / public service context would be highly regarded.
• Experience or knowledge of the CHS Exceptional Care Framework and all other related frameworks.

Prior to commencement

Appointment to this position is conditional on being granted and retaining appropriate clearances:

• Pre-employment National Police Check.
• Comply with Canberra Health Services Occupational Assessment, Screening and Vaccination policy.

Important information

All employees are required to:

• adhere to the Canberra Health Services Values and the ACT Public Service Code of Conduct.
• act in accordance and comply with all relevant Safety and Quality policies and procedures.

What you Require (Key Selection Criteria)

These are the key selection criteria for how you will be assessed in conjunction with your resumé and experience.

1. Solid and recent experience in leading generalist contemporary HR practices, employee relations, payroll services and the ability to lead and manage an operational HR team in achieving key branch and organisational objectives.
2. Ability to review, interpret and provide sound advice on complex legislation, policy and enterprise agreement issues relevant to people related matters.
3. Proven high level written communication skills including the ability to prepare executive briefs, reports and other documents of a complex nature.
4. Effective interpersonal, teamwork and leadership skills including the ability to consult and negotiate on sensitive/complex human resource matters.
5. Demonstrated understanding of, and adherence to, safety and quality standards, work, health, and safety (WH&S) and the positive patient experience. Displays behaviour consistent with CHS’s values of reliable, progressive, respectful, and kind.

Work environment description

The following work environment description outlines the inherent requirements of the role and indicates how frequently each of these requirements would need to be performed. Please note that the ACT Public Service is committed to providing reasonable adjustments and ensuring all individuals have equal opportunities in the workplace.