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Position overview

The All-Care Discharge Lounge (ACDL) has both beds and chairs available to patients, allowing full care patients to be accommodated in the discharge lounge while awaiting transfer or discharge. The core priorities of the discharge spaces within the ACDL are to facilitate safe and efficient discharge / transfer of patients from most divisions within CHS. This provides accesses to admit acutely unwell patients from internal and external admission points.

The discharge lounge is operational between 0700 hours to 2130 hours Monday to Friday, excluding public holidays. The position includes both morning and evening shifts.

The Registered Nurse (RN) Level 2 will report to the ACDL Clinical Care Coordinator and be responsible for ensuring timely and safe admission, transfer and discharge of patients within CHS to other facilities or to the patient’s normal residence during morning and evening shifts.

Duties

Specific responsibilities include, but are not limited to, the following.

Under direction of the Clinical Care Co-Ordinator, you will perform the role and responsibilities of a Registered Nurse Level Two to provide the best quality care. You will:

  • Be responsible for the provision of comprehensive, high quality care to patients utilising the principles of fair access and equity, patient participation, health promotion and prevention.
  • Provide operational and clinical leadership by demonstrating a high level of professional conduct in accordance with relevant legislation, professional standards and organisational policy within an ethical and professional framework.
  • Maintain required clinical core competencies and skills, accessing appropriate education and staff development opportunities. Practices within professional scope of practice. Provide education and promotion of the ACDL across CHS.
  • Participate in risk assessment, incident and accident reporting, continuous quality improvement activities, program-based research and accreditation that aim at improving the level of service to patients and the ACDL.
  • Communicate effectively with patients and colleagues utilising well developed verbal, written and technological skills to ensure safe and timely transfer and discharge of patients.
  • Maintain and promote safe clinical practice and adhere to Infection Control principles and practices.
  • Participate and contribute to ACDL data collection and Key Performance Indicators.
  • Undertake other duties appropriate to this level of classification which contribute to the operation of the organisation.

Competencies

Specific responsibilities include, but are not limited to, the following.

  1. Strong organisational skills with a high degree of drive and ability to work as part of a multidisciplinary team.
  2. Adaptability and flexibility to accommodate change and provide responsive services to meet clients’ needs.
  3. Negotiation skills and the ability to facilitate open communication within clinical areas with regard to patient flow and the provision of a high level of patient care.
  4. Leadership qualities to provide expertise by guiding, coaching and mentoring where appropriate.

Qualifications

Specific responsibilities include, but are not limited to, the following.

Essential

  • Tertiary qualification in nursing
  • Be registered or be eligible for registration with the Australian Health Practitioner Regulation Agency (AHPRA).
  • Have an understanding of how the National Safety and Quality Health Service (NSQHS) indicators align with this role.

Experience

Specific responsibilities include but are not limited to the following.

Essential

Prior to commencement

Appointment to this position is conditional on being granted and retaining appropriate clearances:

  • Undergo a pre-employment National Police Check.
  • Comply with Canberra Health Services Occupational Assessment, Screening and Vaccination policy.

Important information

All employees are required to:

  • Adhere to the Canberra Health Services Values and the ACT Public Service Code of Conduct
  • Act in accordance and comply with all relevant Safety and Quality policies and procedures.
  • Comply with all relevant clinical and/or competency standards.
  • Be available for weekend and/or after-hours work.

CHS is leading the drive to digitally transform health service delivery in Australia through the implementation of a territory wide Digital Health Record. Computer literacy skills are required which are relevant to this role as you will be responsible for completing required documentation and becoming a proficient user of the Digital Health Record and/or other Information Technology systems; once proficient, you will need to remain current with changes, updates, and contingencies.

What you Require (Key Selection Criteria)

These are the key selection criteria for how you will be assessed in conjunction with your resumé and experience.

  1. Proven expertise and knowledge of patient centered care in relation to discharge planning, coordination, and safe and timely discharge.
  2. Proven leadership, problem solving and decision-making skills in a collaborative manner to enhance patient flow and meeting timely and effective patient care.
  3. Demonstrated ability to work within a multi-disciplinary team, to communicate and negotiate effectively and foster a culture of open communication within a dynamic environment.
  4. Demonstrated commitment to best practice principles utilising the National Safety and Quality Health Service standards, quality improvement initiatives and professional standards.
  5. Demonstrates understanding of, and adherence to, safety and quality standards, Work Health and Safety and the positive patient experience. Displays behaviour consistent with CHS’s values of reliable, progressive, respectful, and kind.

Work environment description

The following work environment description outlines the inherent requirements of the role and indicates how frequently each of these requirements would need to be performed. Please note that the ACT Public Service is committed to providing reasonable adjustments and ensuring all individuals have equal opportunities in the workplace.

AdministrativeFrequency
Telephone use Frequently
General computer use Frequently
Extensive keying/data entry Occasionally
Graphical/analytical based Frequently
Sitting at a desk Occasionally
Standing for long periods Occasionally
Psychosocial demandsFrequency
Distressed People e.g. Emergency or grief situations Occasionally
Aggressive & Uncooperative People e.g. drug / alcohol, dementia, mental illness Occasionally
Unpredictable People e.g. Dementia, mental illness, head injuries Occasionally
Restraining e.g. involvement in physical containment of clients/consumers Never
Exposure to Distressing Situations e.g. Child abuse, viewing dead / mutilated bodies; verbal abuse; domestic violence; suicide Never
Physical demandsFrequency
Distance walking (large buildings or inter-building transit) Occasionally
Working outdoors Never
Manual handlingFrequency
Lifting 0 - 9kg Occasionally
Lifting 10 - 15kg Occasionally
Lifting 16kg+ Never
Climbing Never
Running Never
Reaching Occasionally
Kneeling Occasionally
Foot and leg movement Frequently
Hand, arm and grasping movements Frequently
Bending/squatting Frequently
Bend/Lean Forward from Waist/Trunk twisting Occasionally
Push/pull Occasionally
Sequential repetitive movements in a short amount of time Occasionally
TravelFrequency
Frequent travel – multiple work sites Never
Frequent travel – driving Never
Specific hazardsFrequency
Working at heights Never
Exposure to extreme temperatures Never
Operation of heavy machinery e.g. forklift Never
Confined spaces Occasionally
Excessive noise Never
Low lighting Occasionally
Handling of dangerous goods/equipment e.g. gases; liquids; biological. Frequently
Slippery or uneven surfaces Never

Directorate: Canberra Health Services

Division: CHS Chief Operating Officer

Business Unit: All-Care Discharge Lounge

Position number: P66889

Position title: Registered Nurse Level 2 - All Care Discharge Lounge

Classification: Registered Nurse Level 2

Location: Canberra Health Services

Reporting relationships: Direct Manager: RN 3.1 CCC
Manager +1: Acute Stream Service Director

Canberra Health Services (CHS) is focussed on the delivery of high quality, effective, person-centred care. We provide acute, sub-acute, primary and community‐based health services, to the Australian Capital Territory (ACT) and surrounding regions. More information can be found on the CHS website.

Our Vision: creating exceptional health care together

Our Role: to be a health service that is trusted by our community

Our Values: Reliable, Progressive, Respectful and Kind

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