Position Overview

With teams located within North Canberra Hospital (Bruce) and The Canberra Hospital (Garran), People and Culture are responsible for providing strategic leadership and operational implementation of Human Resource strategies relating to a diverse range of Human Resources and Industrial Relations functions across Canberra Health Services.

Duties

Under limited direction of the Assistant Director, you will perform effective and accurate payroll services to our customers, support colleagues, and be a participative and positive team member in a dynamic work environment. This may include but is not limited to:

1. Support the leadership team in managing the team to deliver accurate and timely payroll services in accordance with the relevant Enterprise Agreements and legislation.
2. Work with the leadership team to identify individual and team training requirements and implement, develop, and deliver training as required.
3. Interpret and provide accurate and considered advice relating to Enterprise Agreements, legislation, and policies for current payroll activities and practices.
4. Respond effectively to customer enquiries, ensuring all verbal and written communication with customers is professional, helpful, empathetic, well considered, and accurate.
5. Undertake relevant casework, and prepare well researched correspondence, reports and submissions relating to payroll activities.
6. Work cooperatively with team members across Payroll Services, sharing knowledge and expertise to complete daily workloads, improve business outcomes and support positive change in the work environment.
7. Undertake other duties appropriate to this level of classification which contribute to the operation of the organisation.

About you

CHS is committed to workforce diversity and to creating an inclusive workplace. As part of this commitment, we welcome applications from all diversity groups. Aboriginal and Torres Strait Islander peoples, people with disability and people who identify as LGBTQIA+ are particularly encouraged to apply.

Behavioural Capabilities

1. Ability to process high volumes of payroll transactional work.
2. Demonstrate analytical skills, attention to detail and accuracy.

Position Requirements / Qualifications

• Have an understanding of how the National Safety and Quality Health Service (NSQHS) indicators align with this role.
• Fulfil the responsibilities of this role in alignment to the CHS Exceptional Care Framework and all other related frameworks.

Please note prior to commencement successful candidates will be required to:

• Undergo a pre-employment National Police Check.
• Comply with Canberra Health Services Occupational Assessment, Screening and Vaccination policy.

What you Require (Key Selection Criteria)

These are the key selection criteria for how you will be assessed in conjunction with your resumé and experience.

1. Knowledge and application of relevant Enterprise Agreements, legislation, Public Service Management Act and Standards, and policies and procedures relating to employment and conditions.
2. Experience in the use of an automated Human Resource Information Management System.
3. Analytical skills, particularly accuracy when dealing with numerical data and complex problems.
4. The ability to apply adaptive payroll training to new and current staff, for continual business improvements and to maintain customer service standards.
5. Sound organisational skills, including the ability to effectively manage multiple tasks, determine priorities, and effectively meet strict deadlines in high pressure situations.
6. Ability to listen and communicate clearly and empathetically (both in writing and verbally) with staff at all levels and focus on customer needs and satisfactory outcomes.
7. Ability to work cooperatively and positively within a team environment and demonstrate helpful, collaborative assistance to support others across Payroll Services including the ability to share knowledge in a clear manner, demonstrating patience when training less experienced staff.
8. Demonstrates understanding of, and adherence to safety and quality standards, Work Health and Safety (WH&S), and the positive patient experience. Displays behaviour consistent with CHS’s values of Reliable, Progressive, Respectful and Kind.

Work Environment Description

The following work environment description outlines the inherent requirements of the role and indicates how frequently each of these requirements would need to be performed. Please note that the ACT Public Service is committed to providing reasonable adjustments and ensuring all individuals have equal opportunities in the workplace.