In a life threatening emergency dial Triple Zero (000)

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We treat people with complex infections for which GPs or other specialists need assistance. We also see people with undiagnosed illnesses accompanied by high fevers.

About this service

We see patients with infections admitted under other units (for example, orthopaedic surgery, Hospital in the Home, cardiology) who require our help regarding their diagnosis and treatment. This is the largest part of our service.

We also have a smaller service for patients with complex infections who are admitted under the care of our own unit, for example, people with COVID-19.

Finally, we also run a number of outpatient clinics every week.

Infectious Diseases clinic is also offered through North Canberra Hospital specialist outpatient clinics.

Who we care for

Our clinics are available for patients with a referral from a GP or a specialist.

We offer these services for free if you have a Medicare Card or an Asylum Seeker Card.

How to access this service

You need a referral from your GP or specialist to access this service.

What to expect

Once we’ve received your referral, one of our consultants (senior doctors) will review it and decide how soon you need to be seen.

We’ll make an appointment for you within the timeframe set by the consultant, or as soon as possible depending on clinic availability.

We’ll send you a letter with the appointment details and time. We may call you if the appointment is very soon. If you agree, we may text the appointment details to you.

What to bring

  • Medicare card
  • Any letters or correspondence from your GP
  • Health Care Card and/or concession card (if you have one)
  • List of medicines you are currently taking (or the boxes), including medicines you have bought without a prescription, such as herbal supplements and vitamins
  • Previous x-ray films, scans, ultra-sounds or any other test results or reports

Where we’re located

Central Outpatient Department, Building 1, Level 2, Canberra Hospital.

We have directions to Canberra Hospital.

Information for referrers

Please see Community HealthPathways for detailed referral criteria and information.

Referral options:

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In the case of a life threatening emergency, dial Triple Zero (000).

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Contact us

Switchboard Canberra Hospital
(02) 5124 0000

International callers
+61 (2) 5124 0000

Switchboard North Canberra Hospital
(02) 6201 6111

International callers
+61 (2) 6201 6111

Switchboard other hospitals and services
(02) 5124 0000

International callers
+61 (2) 5124 0000

The switchboard handles all calls to, from and within the hospital 24 hours/seven days a week