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Position overview

The DonateLife ACT Clinical Manager oversees the day-to-day management and supports the clinical and hospital-based delivery of the organ donation service in the ACT including ongoing oversight, monitoring and review of clinical processes.

A member of the national DonateLife leadership team providing expert clinical advice on the national program.

The Clinical Manager works in collaboration with the Agency Manager in addressing nursing practice, clinical governance, education and policy and procedure developments for Donate Life ACT.

The Clinical Manager provides clinical leadership and is an exemplary role model for the Donation Specialist Nursing Coordinators.

Promotion of a continuous improvement and outcome-based nursing culture for DonateLife ACT.

The successful applicant may be required for weekend and after-hours work.

Key responsibilities

Specific responsibilities include, but are not limited to, the following.

Under limited direction of the Agency Manager, DonateLife ACT, you will perform the duties required to deliver the clinical services of the national program including providing expert advice, direction and oversight of the delivery of clinical services.

You will:

  1. Work in collaboration with the Agency Manager and the State Medical Director (SMD) to manage the DonateLife Network clinical team, providing leadership, strategic direction, professional support and advice according to the terms of the funding agreements to enable the delivery of the national program
  2. Assist with the development and implementation of strategic and business plans, national priorities and operational policies and procedures within the context of the national strategic plan
  3. Work with the Agency Manager and the SMD to identify and manage risks, resolve complex problems and improve the quality and performance of the clinical services across the DonateLife Network
  4. Promote and monitor the implementation of national clinical best practice guidelines, standard operating procedures and policies including the current CPIP and best practice guideline for offering organ donation
  5. Ensure compliance with all relevant Commonwealth and Territory legislation, standards and guidelines as appropriate
  6. Contribute to the provision of timely reporting according to the requirements of the Territory funding agreements
  7. Support and facilitate the jurisdictional information and communication technology platform which supports the delivery and ongoing engagement in the use of the Electronic Donor Record (EDR), the DonateLife Audit, OrganMatch and the DonateLife Learning Module Site including ensuring these are utilised in accordance with local service agreements and administrative policies and protocols
  8. Undertake other duties appropriate to this level of classification which contribute to the operation of the organisation.

Competencies

  • Strong and effective communication skills
  • Demonstrate resilience, empathy and accountability
  • Strong organisational skills with a high degree of drive

Qualifications

Specific responsibilities include, but are not limited to, the following.

Essential

  • Be registered or be eligible for registration with the Australian Health Practitioner Regulation Agency (AHPRA) as a Registered Nurse.
  • Current drivers’ licence

Desirable

  • Postgraduate clinical and leadership/managerial qualifications.
  • Post graduate qualifications in a critical care area and/or experience in organ donation are desirable.

Experience

Specific responsibilities include, but are not limited to, the following.

Essential

  • A minimum of 5 years fulltime equivalent post graduate experience in a critical care area (Emergency Department or Intensive Care). This experience should be recent.
  • Experience or knowledge of the CHS Exceptional Care Framework, and all other related frameworks.
  • Previous experience in a complex health environment in a leadership/senior role.

Prior to commencement

Please note prior to commencement successful candidates will be required to:

Important information

All employees are required to:

  • adhere to the Canberra Health Services Values and the ACT Public Service Code of Conduct
  • act in accordance and comply with all relevant Safety and Quality policies and procedures.
  • Comply with all relevant clinical and/or competency standards.
  • Be available for weekend and/or after-hours work.

CHS is leading the drive to digitally transform health service delivery in Australia through the implementation of a territory wide Digital Health Record. Computer literacy skills are required which are relevant to this role as you will be responsible for completing required documentation and becoming a proficient user of the Digital Health Record and/or other Information Technology systems; once proficient, you will need to remain current with changes, updates, and contingencies.

Key selection criteria

These are the key selection criteria for how you will be assessed in conjunction with your resumé and experience. Please ensure response to selection criteria does not exceed two pages.

  1. Managing the delivery of clinical services of the national program including providing expert advice, direction and oversight of the delivery of clinical services
  2. Promote a culture of positivity, engagement, collaboration and respect
  3. Managing clinical DonateLife agency staff to achieve role expectations, including an annual performance-based assessment
  4. Working in collaboration with the Agency Manager and the State Medical Director (SMD) to manage the DonateLife Network clinical team, providing leadership, strategic direction, professional support and advice according to the terms of the funding agreements to enable the delivery of the national program
  5. Demonstrates understanding of, and adherence to, safety and quality standards, work, health and safety (WH&S) and the positive patient experience. Displays behaviour consistent with CHS’s values of reliable, progressive, respectful and kind.

Work environment description

The following work environment description outlines the inherent requirements of the role and indicates how frequently each of these requirements would need to be performed. Please note that the ACT Public Service is committed to providing reasonable adjustments and ensuring all individuals have equal opportunities in the workplace.

Administrative

Frequency

Telephone use

Frequently

General computer use

Frequently

Extensive keying/data entry

Frequently

Graphical/analytical based

Occasionally

Sitting at a desk

Frequently

Standing for long periods

Occasionally

Travel

Frequency

Frequent travel – multiple work sites

Occasionally

Frequent travel – driving

Occasionally

Physical demands

Frequency

Distance walking (large buildings or inter-building transit)

Occasionally

Working outdoors

Never

Psychosocial demands

Frequency

Distressed People e.g. Emergency or grief situations

Frequently

Aggressive & Uncooperative People e.g. drug / alcohol, dementia, mental illness

Occasionally

Unpredictable People e.g. Dementia, mental illness, head injuries

Occasionally

Restraining e.g. involvement in physical containment of clients/consumers

Never

Exposure to Distressing Situations e.g. Child abuse, viewing dead / mutilated bodies; verbal abuse; domestic violence; suicide

Occasionally

Specific hazards

Frequency

Working at heights

Never

Exposure to extreme temperatures

Never

Operation of heavy machinery e.g. forklift

Never

Confined spaces

Never

Excessive noise

Never

Low lighting

Never

Handling of dangerous goods/equipment e.g. gases; liquids; biological.

Never

Slippery or uneven surfaces

Never

Manual handling

Frequency

Lifting 0 – 9kg

Occasionally

Lifting 10 – 15kg

Occasionally

Lifting 16kg+

Occasionally

Climbing

Never

Running

Never

Reaching

Occasionally

Kneeling

Occasionally

Foot and leg movement

Frequently

Hand, arm and grasping movements

Frequently

Bending/squatting

Frequently

Bend/Lean Forward from Waist/Trunk twisting

Frequently

Push/pull

Occasionally

Sequential repetitive movements in a short amount of time

Never

Directorate: CHS

Division: Executive Director Medical Services

Business Unit: DonateLife ACT

Position number: 61336

Position title: Clinical Manager

Classification: Registered Nurse Level 4 Grade 2

Location: Canberra Hospital and flexible work arrangement

Reporting relationships: Manager: Nadia Burkolter, Agency Manager, DonateLife ACT

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