Ward 8B is a busy 12‑bed renal ward providing inpatient care to individuals with renal dysfunction and related complications. The ward has the capacity to expand to 28 beds during periods of organisational demand and regularly supports patients from a variety of specialties across CHS, including cardiology, neurology, respiratory, and general medicine.

The RN3.1 Clinical Care Coordinator plays a key role in managing day‑to‑day patient flow across Ward 8B. This includes ensuring timely patient assessment, coordinating referrals to multidisciplinary teams, community services, external stakeholders, and Renal Dialysis Units across the Renal Network to support safe, effective, and well‑planned discharges.

The successful applicant will efficiently manage patient flow, lead quality improvement activities, and coordinate—alongside the CNC—the delivery of care to patients from multiple specialties. They will also educate, support, and guide both new and existing staff to ensure the consistent delivery of high‑quality, person‑centred care.

This is a full‑time, Monday‑to‑Friday position worked during business hours. Temporary with possibility of extension and or permanency.

Under the limited direction of the Clinical Nurse Consultant, your responsibilities include, but are not limited to, the following:

1. Contribute to the daily coordination of the acute renal ward, supporting safe, person‑centred, high‑quality care within the approved clinical scope.
2. Assist CNC with the effective use of human, financial, and material resources, supporting the achievement of service levels and helping monitor and report on ward performance.
3. Support clinical governance activities, standards of care, and service planning, contributing to accreditation processes and ensuring practice aligns with the National Safety and Quality Health Service Standards (NSQHSS).
4. Work collaboratively within the multidisciplinary team to support and participate in change management initiatives that align with the strategic objectives of the Renal Service and Canberra Health Services.
5. Provide guidance, support, and mentorship to nursing staff, helping foster a culture of professional development, innovation, accountability, and continuous improvement.
6. Participate in the development, review, and implementation of clinical guidelines, procedures, and policies to support evidence‑based practice consistent with CHS strategic goals and NSQHSS requirements.
7. Assist in monitoring key performance indicators, activity data, and quality metrics, contributing to reporting processes and supporting the implementation of management actions to improve patient and service outcomes.
8. Undertake other duties appropriate to this level of classification which contribute to the operation of the organisation.

Specific responsibilities include but are not limited to the following.

• Proven advanced clinical experience in a leadership role
• Adaptability and flexibility to accommodate change and provide responsive services to meet patient and staff needs
• Highly organised and motivated
• Excellent interpersonal and communication skills

Specific responsibilities include, but are not limited to, the following.

Essential

• Registered or eligible for registration with the Australian Health Practitioner Regulation Agency (AHPRA)

Desirable

• Hold or working towards a post graduate qualification in the field of renal nursing.
• Have an understanding of how the National Safety and Quality Health Service (NSQHS) indicators align with this role.

Specific responsibilities include, but are not limited to, the following.

Essential

• A minimum 5 years’ full time equivalent experience in acute clinical practice, incorporating specialised renal nursing care.
• Experience or knowledge of the CHS Exceptional Care Framework, Clinical Governance Framework, and all other related frameworks.

Desirable

• Have an understanding of how the National Safety and Quality Health Service (NSQHS) indicators align with this role.

Appointment to this position is conditional on being granted and retaining appropriate clearances.

• Pre-employment National Police Check.
• Comply with Canberra Health Services Occupational Assessment, Screening and Vaccination policy.

All employees are required to:

• Adhere to the Canberra Health Services Values and the ACT Public Service Code of Conduct
• Act in accordance and comply with all relevant Safety and Quality policies and procedures.
• Comply with all relevant clinical and/or competency standards.

CHS is leading the drive to digitally transform health service delivery in Australia through the implementation of a territory wide Digital Health Record. Computer literacy skills are required which are relevant to this role as you will be responsible for completing required documentation and becoming a proficient user of the Digital Health Record and/or other Information Technology systems; once proficient, you will need to remain current with changes, updates, and contingencies.

These are the key selection criteria for how you will be assessed in conjunction with your resumé and experience.

1. Proven ability to perform and provide effective clinical leadership within a ward environment, ensuring safe, high‑quality, person‑centred care and supporting staff in the management of complex renal patients.
2. Demonstrated strong communication and interpersonal skills, building positive team relationships and contributing to a collaborative environment that supports high‑quality, person‑centred patient outcomes.
3. Ability to support the coordination of staffing, workload, and ward resources, prioritising competing demands, monitoring key activity indicators, and contributing to the smooth day‑to‑day operations of the ward.
4. Sound understanding of clinical governance and the NSQHSS, with experience in quality improvement, evidence‑based practice, and contributing to policy and procedure development.
5. Demonstrates understanding of, and adherence to, safety and quality standards, Work Health and Safety and the positive patient experience. Displays behaviour consistent with CHS’s values of reliable, progressive, respectful, and kind.

The following work environment description outlines the inherent requirements of the role and indicates how frequently each of these requirements would need to be performed. Please note that the ACT Public Service is committed to providing reasonable adjustments and ensuring all individuals have equal opportunities in the workplace.

Administrative	Frequency
Telephone use	Frequently
General computer use	Frequently
Extensive keying/data entry	Frequently
Graphical/analytical based	Frequently
Sitting at a desk	Frequently
Standing for long periods	Frequently

Travel	Frequency
Frequent travel – multiple work sites	Never
Frequent travel – driving	Never

Physical demands	Frequency
Distance walking (large buildings or inter-building transit)	Occasionally
Working outdoors	Never

Psychosocial demands	Frequency
Distressed People e.g. Emergency or grief situations	Frequently
Aggressive & Uncooperative People e.g. drug / alcohol, dementia, mental illness	Frequently
Unpredictable People e.g. Dementia, mental illness, head injuries	Frequently
Restraining e.g. involvement in physical containment of clients/consumers	Occasionally
Exposure to Distressing Situations e.g. Child abuse, viewing dead / mutilated bodies; verbal abuse; domestic violence; suicide	Occasionally

Specific hazards	Frequency
Working at heights	Never
Exposure to extreme temperatures	Never
Operation of heavy machinery e.g. forklift	Never
Confined spaces	Occasionally
Excessive noise	Occasionally
Low lighting	Occasionally
Handling of dangerous goods/equipment e.g. gases; liquids; biological.	Occasionally
Slippery or uneven surfaces	Occasionally

Manual handling	Frequency
Lifting 0 – 9kg	Occasionally
Lifting 10 – 15kg	Never
Lifting 16kg+	Never
Climbing	Never
Running	Occasionally
Reaching	Occasionally
Kneeling	Occasionally
Foot and leg movement	Occasionally
Hand, arm and grasping movements	Occasionally
Bending/squatting	Occasionally
Bend/Lean Forward from Waist/Trunk twisting	Occasionally
Push/pull	Occasionally
Sequential repetitive movements in a short amount of time	Occasionally