The Walk in Centres (WiCs) are a primary health service with Advanced Practice Nurses (APN) and Nurse Practitioners (NP) who provide episodic care for minor injury and illness to the ACT community and surrounds. Advanced Practice Nurses provide care to clients, using advanced clinical assessment skills supported by clinical treatment protocols, medication standing orders and advanced clinical decision making.

Specific responsibilities include, but are not limited to, the following.

Under limited direction of the Walk-in Centre Clinical Nurse Manager, you will provide episodic primary health care for minor injury and illness to the ACT community. Duties include:

1. Deliver advanced, comprehensive nursing assessment, planning and implementation of care in accordance with Walk-in Centre protocols and in collaboration with other members of the Walk-in Centre team. While providing relevant opportunistic health promotion.
2. Contribute to clinical output using critical analysis and problem-solving skills. Maintain learnings in the primary health role to actively educate and support clients, enabling active participation in their own care.
3. Accountable for coordinating, managing and providing clinical care and appropriate internal and external stakeholder referral for clients within the nursing model of care of the WiC with an emphasis on consumer experience, collaborative care decision making and safety.
4. Participate in clinical analysis and review including outcome-based decision making and research related to Walk-in Centre activity. Contribute to the professional development of self and others working in the Walk-in Centre.
5. Support and promote the CHS values of Reliable, Progressive, Respectful and Kind through a working understanding of the integral role these values play in the holistic operation of the Walk-in Centre
6. Undertake other duties appropriate to this level of classification which contribute to the operation of the organisation.

Specific competencies include but are not limited to the following:

• Successful completion of the Objective Structured Clinical Exams (OSCE) is to be met within four weeks of commencement and are based on practical demonstration of understanding the Walk-in Centre Clinical Treatment Protocols.
• Strong organisational skills with a high degree of drive and ability to critically think.
• Adaptability and flexibility to accommodate change and provide responsive services to meet service and patients’ needs.
• Provide clinical leadership and guidance, working respectfully in partnership with the Walk-in Centre team and stakeholders.
• Provide high-level operational and clinical advice to senior management.
• Assist in formulation and delivery of the areas operational, business and clinical plans and protocols.
• Capacity to work a rotating roster with weekends, Public Holidays, and evening work.
• Ability to work across all Walk-in Centre sites.

Specific qualifications include, but are not limited to, the following:

Essential

• Relevant Tertiary or relevant qualifications
• Registered or be eligible for registration as a Registered Nurse with the Australian Health Practitioner Regulation Agency (AHPRA).

Desirable

• Primary health assessment and treatment experience.
• Tertiary level qualification OR Post Graduate course work or study.
• Have an understanding of how the National Safety and Quality Health Service (NSQHS) indicators align with this role.

Specific experience includes, but is not limited to, the following.

Essential

• Minimum of 5 years full time equivalent post graduate nursing experience.
• Ability to work across all ACT Walk-in Centres, as directed.
• Experience or knowledge of the CHS Exceptional Care Framework, Clinical Governance Framework, and all other related frameworks.
• The successful applicant must be available for a rotating roster with weekends, Public Holidays and evening work

Desirable

• A minimum of 5 years’ experience working professionally in primary health assessment experience is preferred
• Have an understanding of how the National Safety and Quality Health Service (NSQHS) indicators align with this role.

Appointment to this position is conditional on being granted and retaining appropriate clearances.

• Pre-employment National Police Check.
• Comply with Canberra Health Services Occupational Assessment, Screening and Vaccination policy.

All employees are required to:

• adhere to the Canberra Health Services Values and the ACT Public Service Code of Conduct
• act in accordance and comply with all relevant Safety and Quality policies and procedures.
• Comply with all relevant clinical and/or competency standards.
• Be available for weekend and/or after-hours work.
• CHS is leading the drive to digitally transform health service delivery in Australia through the implementation of a territory wide Digital Health Record. Computer literacy skills are required which are relevant to this role as you will be responsible for completing required documentation and becoming a proficient user of the Digital Health Record and/or other Information Technology systems; once proficient, you will need to remain current with changes, updates, and contingencies

These are the key selection criteria for how you will be assessed in conjunction with your resumé and experience.

1. Proven advanced clinical knowledge and skills in the clinical assessment, treatment and referral of clients, using evidence-based practice with the ability and drive to learn.
2. Demonstrated professional leadership, supervision, team contribution and problem-solving skills.
3. Proven commitment to the development of learning, teaching and research orientated work environment within a collaborative, nurse-led and multidisciplinary team.
4. Demonstrated high level communication, liaison, interpersonal and negotiation skills with ability to direct the safe and effective flow of patients through the WIC to deliver timely patient centred care.
5. Demonstrates understanding of, and adherence to, safety and quality standards, Work Health and Safety and the positive patient experience. Displays behaviour consistent with CHS’s values of reliable, progressive, respectful, and kind.

The following work environment description outlines the inherent requirements of the role and indicates how frequently each of these requirements would need to be performed. Please note that the ACT Public Service is committed to providing reasonable adjustments and ensuring all individuals have equal opportunities in the workplace.

Administrative	Frequency
Telephone use	Occasionally
General computer use	Frequently
Extensive keying/data entry	Occasionally
Graphical/analytical based	Occasionally
Sitting at a desk	Frequently
Standing for long periods	Occasionally

Travel	Frequency
Frequent travel – multiple work sites	Occasionally
Frequent travel – driving	Occasionally

Physical demands	Frequency
Distance walking (large buildings or inter-building transit)	Occasionally
Working outdoors	Occasionally

Psychosocial demands	Frequency
Distressed People e.g. Emergency or grief situations	Frequently
Aggressive & Uncooperative People e.g. drug / alcohol, dementia, mental illness	Occasionally
Unpredictable People e.g. Dementia, mental illness, head injuries	Occasionally
Restraining e.g. involvement in physical containment of clients/consumers	Occasionally
Exposure to Distressing Situations e.g. Child abuse, viewing dead / mutilated bodies; verbal abuse; domestic violence; suicide	Occasionally

Specific hazards	Frequency
Working at heights	Never
Exposure to extreme temperatures	Occasionally
Operation of heavy machinery e.g. forklift	Never
Confined spaces	Never
Excessive noise	Never
Low lighting	Never
Handling of dangerous goods/equipment e.g. gases; liquids; biological.	Occasionally
Slippery or uneven surfaces	Never

Manual handling	Frequency
Lifting 0 – 9kg	Occasionally
Lifting 10 – 15kg	Occasionally
Lifting 16kg+	Occasionally
Climbing	Never
Running	Occasionally
Reaching	Occasionally
Kneeling	Occasionally
Foot and leg movement	Occasionally
Hand, arm and grasping movements	Occasionally
Bending/squatting	Occasionally
Bend/Lean Forward from Waist/Trunk twisting	Occasionally
Push/pull	Occasionally
Sequential repetitive movements in a short amount of time	Occasionally