The Nursing & Midwifery Workforce Unit (NMWU) plays a pivotal role in shaping, supporting and sustaining the Nursing and Midwifery workforce across Canberra Health Services. The NMWU is central to delivering the workforce capability required for this transformational change.

This position provides high‑level administrative leadership, recruitment coordination and operational management to ensure the smooth and effective functioning of the Unit. Working closely with the Nurse Manager, the role collaborates closely with the administration team, manages key human and administrative resources, and strengthens governance processes aligned with CHS business plans and national quality standards. It is responsible for developing and maintaining robust policies, procedures and business rules that support consistent, safe and efficient recruitment practices across the Nursing and Midwifery workforce. With a strong focus on collaboration and service excellence, the role champions CHS values, fosters a cohesive team culture and contributes to the overall performance and strategic objectives of the Division.

Specific responsibilities include, but are not limited to, the following.

• Lead and coordinate Nursing and Midwifery workforce initiatives, including recruitment, workforce data analysis, benchmarking, exit interview programs and targeted recruitment strategies to support workforce planning, improve recruitment outcomes and promote workforce sustainability.
• Use research, policy and workforce data to support Nursing and Midwifery workforce initiatives, ensuring compliance with professional, legislative and organisational requirements. Contribute to improving recruitment processes, workforce planning, skill mix and appointment pathways through data analysis, reporting and service improvement activities.
• Contribute to the development, implementation and monitoring of governance processes that support the delivery of services with accountability, transparency and consistency, ensuring alignment with CHS business plans, organisational priorities and the National Safety and Quality Health Service Standards.
• Develop and maintain recruitment processes, workforce systems and procedures that support efficient, consistent and contemporary workforce practices across Nursing and Midwifery services. This includes identifying gaps, streamlining workflows, supporting and leading quality improvement projects, and embedding best-practice approaches.
• Promote a collaborative, values-driven team culture aligned with the CHS Values, ensuring all interactions with internal and external stakeholders reflect professionalism, respect and a commitment to excellent customer service. Demonstrate excellent communication skills and build effective working relationships with a broad range of internal and external stakeholders.
• Undertake other duties appropriate to this level of classification which contribute to the operation of the organisation.

Specific responsibilities include but are not limited to the following.

• Strong organisational and leadership skills, with a high degree of drive and commitment to achieving positive outcomes.
• Adaptability, flexibility and resilience to accommodate change and provide responsive services to meet demand
• Ability to use discretion and manage confidential and sensitive information.
• Excellent interpersonal and communication skills

Specific responsibilities include, but are not limited to, the following.

Essential

• Tertiary Qualification in nursing
• Registered or eligible for registration with the Australian Health Practitioner Regulation Agency (AHPRA).

Desirable

• Have an understanding of how the National Safety and Quality Health Service (NSQHS) indicators align with this role.

Specific responsibilities include, but are not limited to, the following.

Essential

• A minimum 4 years full time equivalent in nursing
• Experience or knowledge of the CHS Exceptional Care Framework, Clinical Governance Framework, and all other related frameworks.

Desirable

• Prior experience in recruitment will be highly desirable

Appointment to this position is conditional on being granted and retaining appropriate clearances.

• Pre-employment National Police Check.
• Comply with Canberra Health Services Occupational Assessment, Screening and Vaccination policy.

All employees are required to:

• adhere to the Canberra Health Services Values and the ACT Public Service Code of Conduct
• act in accordance and comply with all relevant Safety and Quality policies and procedures.
• Comply with all relevant clinical and/or competency standards.

CHS is leading the drive to digitally transform health service delivery in Australia through the implementation of a territory wide Digital Health Record. Computer literacy skills are required which are relevant to this role as you will be responsible for completing required documentation and becoming a proficient user of the Digital Health Record and/or other Information Technology systems; once proficient, you will need to remain current with changes, updates, and contingencies.

These are the key selection criteria for how you will be assessed in conjunction with your resumé and experience.

1. Proven ability to consistently display leadership in a team environment that is focused on high quality service delivery and customer service principles, practices, and attributes.
2. Experience providing administrative support to meet business objectives, with an understanding of Nursing and Midwifery workforce challenges and CHS strategies for recruitment and retention.
3. Demonstrated commitment to research, best practice, continuous quality improvement, and professional development of self and others.
4. High-level interpersonal skills, including the ability to engage effectively with stakeholders and provide clear, professional documentation.
5. Demonstrates understanding of, and adherence to, safety and quality standards, Work Health and Safety and the positive patient experience. Displays behaviour consistent with CHS’s values of reliable, progressive, respectful, and kind.

The following work environment description outlines the inherent requirements of the role and indicates how frequently each of these requirements would need to be performed. Please note that the ACT Public Service is committed to providing reasonable adjustments and ensuring all individuals have equal opportunities in the workplace.

Administrative	Frequency
Telephone use	Frequently
General computer use	Frequently
Extensive keying/data entry	Frequently
Graphical/analytical based	Frequently
Sitting at a desk	Frequently
Standing for long periods	Occasionally

Travel	Frequency
Frequent travel – multiple work sites	Occasionally
Frequent travel – driving	Occasionally

Physical demands	Frequency
Distance walking (large buildings or inter-building transit)	Occasionally
Working outdoors	Occasionally

Psychosocial demands	Frequency
Distressed People e.g. Emergency or grief situations	Occasionally
Aggressive & Uncooperative People e.g. drug / alcohol, dementia, mental illness	Occasionally
Unpredictable People e.g. Dementia, mental illness, head injuries	Never
Restraining e.g. involvement in physical containment of clients/consumers	Never
Exposure to Distressing Situations e.g. Child abuse, viewing dead / mutilated bodies; verbal abuse; domestic violence; suicide	Never

Specific hazards	Frequency
Working at heights	Never
Exposure to extreme temperatures	Never
Operation of heavy machinery e.g. forklift	Never
Confined spaces	Never
Excessive noise	Occasionally
Low lighting	Occasionally
Handling of dangerous goods/equipment e.g. gases; liquids; biological.	Never
Slippery or uneven surfaces	Never

Manual handling	Frequency
Lifting 0 – 9kg	Occasionally
Lifting 10 – 15kg	Occasionally
Lifting 16kg+	Never
Climbing	Never
Running	Never
Reaching	Occasionally
Kneeling	Never
Foot and leg movement	Frequently
Hand, arm and grasping movements	Frequently
Bending/squatting	Occasionally
Bend/Lean Forward from Waist/Trunk twisting	Occasionally
Push/pull	Occasionally
Sequential repetitive movements in a short amount of time	Occasionally