The Renal Network provides comprehensive care for patients with all stages of renal impairment across the ACT and Southern NSW. Services include inpatient and outpatient care such as acute hemodialysis, satellite and home dialysis, the Chronic Kidney Disease Program, Renal Supportive Care, renal transplantation, dialysis access, general nephrology, clinical trials, and human research. The team adopts a multidisciplinary, evidence-based approach and is dedicated to delivering patient-centered care

The Renal Quality and Strategy Officer assist the Renal Network in quality and safety of care that underpins the work that the Renal Network aims to achieve in patient safety, patient experience and quality improvement.

This role requires a high understanding and implementation of the National Safety and Quality Health Service (NSQHD) Standards, accreditation processes, quality and safety data collection, patient surveys and clinical audit programs.

Specific responsibilities include, but are not limited to, the following.

• Lead and support quality improvement (QI) initiatives across the renal network by partnering with staff to implement projects that enhance patient and staff experiences.
• Deliver QI education and embed improvement practices by working collaboratively with clinical teams to implement new initiatives aligned with models of care and clinical pathways.
• Promote and standardise best practices by identifying successful models of care and supporting their rollout across the renal network to ensure consistency and compliance.
• Assist in the analysis and enhance data reporting by reviewing DHR reports, BI dashboards, clinical audits, incident data, and ANZDATA; collaborate with the renal data analyst to improve data accuracy and reporting tools; and present clear, actionable reports at renal governance meetings.
• Provide leadership in NSQHS implementation by identifying inconsistencies between policy and practice, maintaining evidence repositories, and supporting teams in understanding and applying PICMoRs principles.
• Monitor compliance and drive improvements by analysing audit results, consumer feedback, and incident reviews, and supporting clinical units in developing and tracking action plans.
• Assist in policy governance by ensuring renal network policies and procedures are current, relevant, and aligned with National Standards and identified risks.
• Undertaking other duties as directed, within the approved scope of clinical practice ensuring the delivery of high-quality person and family centered, safe and high-quality patient care.

Specific responsibilities include but are not limited to the following.

• Display a high-level understanding of quality and clinical governance frameworks and the National Safety and Quality Health Service Standards.
• Patient/consumer/carer focused
• High level of emotional intelligence and strong engagement skills
• Proactive with strong organisational skills, able to work independently and within a team environment.

Specific qualifications include, but are not limited to, the following.

Essential

• Registered or eligible for registration with the Australian Health Practitioner Regulation Agency (AHPRA).
• Holds or working towards a Post Graduate qualification in renal nursing or relevant field.

Desirable

• Have an understanding of how the National Safety and Quality Health Service (NSQHS) indicators align with this role.

Specific experience includes, but is not limited to, the following.

Essential

• Minimum of 4 years’ nursing experience working professionally in the healthcare setting.
• Experience or knowledge of the CHS Exceptional Care Framework, Clinical Governance Framework, and all other related frameworks

Desirable

• Proficient in data management and computer systems, with experience using spreadsheets, databases, and clinical trial platforms.

Appointment to this position is conditional on being granted and retaining appropriate clearances.

• Pre-employment National Police Check.
• Comply with Canberra Health Services Occupational Assessment, Screening and Vaccination policy.

All employees are required to:

• adhere to the Canberra Health Services Values and the ACT Public Service Code of Conduct
• act in accordance and comply with all relevant Safety and Quality policies and procedures.
• Comply with all relevant clinical and/or competency standards.

CHS is leading the drive to digitally transform health service delivery in Australia through the implementation of a territory wide Digital Health Record. Computer literacy skills are required which are relevant to this role as you will be responsible for completing required documentation and becoming a proficient user of the Digital Health Record and/or other Information Technology systems; once proficient, you will need to remain current with changes, updates, and contingencies.

These are the key selection criteria for how you will be assessed in conjunction with your resumé and experience.

1. Proven Experience and knowledge of implementation of safety and quality in alignment with the Australian National Health Service Standards.
2. Proven experience in safety and quality data collection, analysis and quality initiatives with demonstrated understanding of Quality Improvement Methodology in Health Care Settings.
3. Demonstrated high level communication and interpersonal skills, and the ability to engage, partner, influence and liaise with a range of professional disciplines and stakeholders including project documentation, reports briefings and correspondence.
4. Proven ability to solve problems within a project or program environment with minimal supervision and experience in setting priorities, monitoring and management workflow to meet objectives.
5. Demonstrates understanding of, and adherence to, safety and quality standards, Work Health and Safety and the positive patient experience. Displays’ behavior consistent with CHS’s values of reliable, progressive, respectful, and kind.

The following work environment description outlines the inherent requirements of the role and indicates how frequently each of these requirements would need to be performed. Please note that the ACT Public Service is committed to providing reasonable adjustments and ensuring all individuals have equal opportunities in the workplace.

Administrative	Frequency
Telephone use	Frequently
General computer use	Frequently
Extensive keying/data entry	Frequently
Graphical/analytical based	Frequently
Sitting at a desk	Frequently
Standing for long periods	Occasionally

Psychosocial demands	Frequency
Distressed People e.g. Emergency or grief situations	Frequently
Aggressive & Uncooperative People e.g. drug / alcohol, dementia, mental illness	Occasionally
Unpredictable People e.g. Dementia, mental illness, head injuries	Occasionally
Restraining e.g. involvement in physical containment of clients/consumers	Never
Exposure to Distressing Situations e.g. Child abuse, viewing dead / mutilated bodies; verbal abuse; domestic violence; suicide	Occasionally

Physical demands	Frequency
Distance walking (large buildings or inter-building transit)	Frequently
Working outdoors	Never

Manual handling	Frequency
Lifting 0 – 9kg	Occasionally
Lifting 10 – 15kg	Never
Lifting 16kg+	Never
Climbing	Never
Running	Never
Reaching	Occasionally
Kneeling	Occasionally
Foot and leg movement	Occasionally
Hand, arm and grasping movements	Occasionally
Bending/squatting	Occasionally
Bend/Lean Forward from Waist/Trunk twisting	Occasionally
Push/pull	Occasionally
Sequential repetitive movements in a short amount of time	Occasionally

Travel	Frequency
Frequent travel – multiple work sites	Occasionally
Frequent travel – driving	Occasionally

Specific hazards	Frequency
Working at heights	Never
Exposure to extreme temperatures	Never
Operation of heavy machinery e.g. forklift	Never
Confined spaces	Occasionally
Excessive noise	Occasionally
Low lighting	Occasionally
Handling of dangerous goods/equipment e.g. gases; liquids; biological.	Occasionally
Slippery or uneven surfaces	Occasionally