The Cancer Diagnosis Nurse Navigator will be the key point of contact for patients being evaluated for a suspected cancer diagnosis through the Integrated Cancer Diagnosis Clinic (CDX). As part of a multidisciplinary specialist team, you will triage and support individuals being supported and managed through CDX, tracking patient requirements from acceptance through to MDT review and until definitive diagnosis, liaising with clinicians in speciality areas, providing patient support and education, and identifying logistical or psychosocial barriers to care.

Specific responsibilities include, but are not limited to, the following.

• Provide clinical coordination and navigation for patients being evaluated through CDX, tracking and managing clinical requirements from acceptance until definitive diagnosis in collaboration with the multidisciplinary medical team
• Oversee referral triage, reviewing incoming referrals to ensure patients meet eligibility criteria
• Identify and access appropriate cancer diagnosis pathways based on an individual’s clinical needs, in consultation with the multidisciplinary medical team
• Provide patient information and education, providing patients and carers with clear, digestible information regarding upcoming procedures and the path to definitive diagnosis.
• Coordinate and facilitate support for individuals through the CDX evaluation process, in consultation with the multidisciplinary team, identifying and addressing any psychosocial and logistical barriers to care and coordinating symptom management during the evaluation process.
• Liaise with individuals, families, carers, and health professionals and others who may be involved in the provision of services to individuals being evaluated through CDX.
• Provide appropriate cancer diagnosis services and resources for people from culturally and linguistically diverse backgrounds including Aboriginal and Torres Strait Islander people and communities.
• Provide individualised and appropriate cancer diagnosis support in different modalities including telephone, email, Telehealth and face-to-face.
• Undertake other duties appropriate to this level of classification which contribute to the operation of the organisation.

Specific competencies include but are not limited to the following.

• Strong communication skills, including the ability to explain complex information to consumers, carers and health care professionals with compassion.
• A strong understanding of the clinical and logistical requirements of patients being evaluated for a suspected cancer diagnosis.
• Ability to assess patient needs and collaborate with various health care providers to ensure appropriate care.
• Ability to navigate intersecting clinical and logistical issues and make decisions that respect patient autonomy and dignity.
• Ability to manage the emotional demands of working with individuals with suspected cancer.
• Experience working in a multidisciplinary team to deliver high-quality care.
• Ability to monitor quality activities against agreed standards and support the development of quality benchmarks to measure service performance and outcomes for recipients of healthcare services.
• Ability to work collaboratively in relation to implementation of policy, practice changes and clinical innovations.
• Ability to provide a unique contribution when engaging with others in the community of practice.
• Experience developing education resources for staff and recipients of healthcare services in consultation with individuals, family, carers, staff and other health service users.

Specific responsibilities include, but are not limited to, the following.

Essential

• Tertiary qualification in nursing and eligible for registration in the category of Registered Nurse by the Nursing and Midwifery Board of Australia.

Desirable

• Post graduate qualification in a relevant area
• Have an understanding of how the National Safety and Quality Health Service (NSQHS) indicators align with this role.

Specific responsibilities include but are not limited to the following.

Essential

• Minimum 5 years post qualification experience working professionally as a registered nurse with at least 3 years recent fulltime experience in primary health care, general medicine, oncology, haematology, or other relevant clinical fields.

Desirable

• Prior experience in cancer diagnosis or the provision of cancer care.
• Experience in developing local procedures and policies.
• Fulfil the responsibilities of this role in alignment to the CHS Exceptional Care Framework and all other related frameworks.

Appointment to this position is conditional on being granted and retaining appropriate clearances.

• Pre-employment National Police Check.
• Comply with Canberra Health Services Occupational Assessment, Screening and Vaccination policy.
• Comply with CHS credentialing and scope of clinical practice requirements for allied health professionals.

All employees are required to:

• adhere to the Canberra Health Services Values and the ACT Public Service Code of Conduct
• act in accordance with and comply with all relevant Safety and Quality policies and procedures.
• Comply with all relevant clinical and/or competency standards.

CHS is leading the drive to digitally transform health service delivery in Australia through the implementation of a territory wide Digital Health Record. Computer literacy skills are required which are relevant to this role as you will be responsible for completing required documentation and becoming a proficient user of the Digital Health Record and/or other Information Technology systems; once proficient, you will need to remain current with changes, updates, and contingencies.

These are the key selection criteria for how you will be assessed in conjunction with your CV and experience.

1. Demonstrated high level communication skills (both written and verbal) and interpersonal skills when liaising with a broad range of people and services, including the ability to engage in difficult conversations.
2. Proven ability to work collaboratively with individuals with complex clinical requirements, while working collaboratively within a multidisciplinary team and, prioritising workload according to clinical indicators and organisational requirements.
3. Demonstrated ability to liaise with family, carers, service providers and external community agencies, to develop partnerships for service delivery and to support integrated person centred care.
4. Demonstrates understanding of, and adherence to, safety and quality standards, Work Health and Safety and the positive patient experience. Displays behaviour consistent with CHS’s values of reliable, progressive, respectful, and kind.

The following work environment description outlines the inherent requirements of the role and indicates how frequently each of these requirements would need to be performed. Please note that the ACT Public Service is committed to providing reasonable adjustments and ensuring all individuals have equal opportunities in the workplace.

Administrative	Frequency
Telephone use	Frequently
General computer use	Frequently
Extensive keying/data entry	Frequently
Graphical/analytical based	Occasionally
Sitting at a desk	Frequently
Standing for long periods	Occasionally

Psychosocial demands	Frequency
Distressed People e.g. Emergency or grief situations	Frequently
Aggressive & Uncooperative People e.g. drug / alcohol, dementia, mental illness	Occasionally
Unpredictable People e.g. Dementia, mental illness, head injuries	Occasionally
Restraining e.g. involvement in physical containment of clients/consumers	Never
Exposure to Distressing Situations e.g. Child abuse, viewing dead / mutilated bodies; verbal abuse; domestic violence; suicide	Occasionally

Physical demands	Frequency
Distance walking (large buildings or inter-building transit)	Frequently
Working outdoors	Never

Manual handling	Frequency
Lifting 0 – 9kg	Frequently
Lifting 10 – 15kg	Occasionally
Lifting 16kg+	Never
Climbing	Never
Running	Never
Reaching	Occasionally
Kneeling	Occasionally
Foot and leg movement	Frequently
Hand, arm and grasping movements	Frequently
Bending/squatting	Occasionally
Bend/Lean Forward from Waist/Trunk twisting	Never
Push/pull	Occasionally
Sequential repetitive movements in a short amount of time	Frequently

Travel	Frequency
Frequent travel – multiple work sites	Occasionally
Frequent travel – driving	Occasionally

Specific hazards	Frequency
Working at heights	Never
Exposure to extreme temperatures	Never
Operation of heavy machinery e.g. forklift	Never
Confined spaces	Never
Excessive noise	Never
Low lighting	Occasionally
Handling of dangerous goods/equipment e.g. gases; liquids; biological.	Never
Slippery or uneven surfaces	Occasionally