Position overview
The Chief Financial Officer Division is led by the Chief Finance Officer (CFO) who reports to the Chief Executive officer of Canberra Health Services. The CFO Division is responsible for the development and maintenance of budgets, financial management, and for providing strong operational finance and performance reporting analysis across the health service. The six sub-units within the CFO Division include the Financial Operations and Support Unit, Revenue and Financial Services, Patients Accounts, Health Information Unit and Procurement & Supply.
The positions report to the Assistant Director of Supply Operations, in the Procurement and Supply unit of Canberra Health Services.
The positions are primarily located at the CHS Distribution Centre, Canberra and North Canberra Hospital Perioperative Suites and may be required to work periodically at either site.
Key responsibilities
Operational efficiency, quality assurance and compliance:
- Ensure all inventory and non-stock received or despatched is fit for purpose and subject to zero defect principles including but not limited to expiry date, First-in-first-out (FIFO), correct unit of measure (UOM), package integrity and stock is correctly labelled.
- Coordinate daily operational activities in receiving, despatch and/or theatres to accommodate efficient distribution of inventory, requisitions, preparation of set-ups (as required) and truck schedules ensuring resources (equipment and workforce) are fully utilised.
- Builds and maintains strong relationships with senior leaders, key stakeholders, and surgical teams to ensure availability of stock and Surgeon Preference Card maintenance in DHR.
- Comply with continuous operational improvement initiatives (e.g. 5S / Standard 3).
- Secondary location data integrity is maintained to ensure efficient restocking of sterile stock and other consumables in the Peri Operative Suite.
- Collaborate with Assistant Directors regarding workflow constraints, bottlenecks and workload variations that may impede achieving daily operational targets.
Unit improvements and education:
- Apply the requirements of CHS and Supply Operations policies, procedures, safe work method statements, work instructions and standard operating procedures including safe handling of chemicals, lifting, pulling, and pushing of loads, including demonstrating proper techniques with staff.
- Assist in restocking and maintaining a clean operational area meeting the standard 3 requirements.
- Participate in education and training including on the job competency assessments.
- Be available for the Supply Operations afterhours on-call service as rostered.
- Displaying and promoting behaviours that advocate CHS core values and working collaboratively with peers to balance workloads.
- Undertake other duties appropriate to this level of classification which contribute to the operation of the organisation.
Competencies
- Attention to detail, demonstrates high accuracy in stock inspection, theatre set ups, documentation and maintains high standards in data entry and system updates.
- Ability to adjust daily workflows within business-as-usual activities or under pressure to meet service delivery targets.
- Builds strong relationships with senior leaders and various stakeholders to align operational goals.
- Ability to provide clear, timely updates on operational risks and propose mitigation strategies.
- Self-motivated with sound judgement, ability to manage competing priorities under pressure.
- Supports operational readiness through hands-on assistance, and willingness to engage in continuous professional development.
- Demonstrates commitment to service continuity and maintains high standards of care and responsiveness.
- Ability to undertake varied tasks to support team and organisational goals.
- Embodies and promotes CHS values, Reliable, Progressive, Respectful and Kind.
Qualifications
Specific responsibilities include, but are not limited to, the following.
Essential
- Current forklift licence.
- Unrestricted Class C drivers’ licence.
- Excellent numeracy skills.
Desirable
- Rigid truck licence (minimum MR).
Experience
Specific responsibilities include but are not limited to the following.
Essential
- Minimum 3 years’ experience in supply chain operations or similar discipline with transferrable skills and responsibilities.
- DHR experience.
Desirable
- Fulfil the responsibilities of this role in alignment to the CHS Exceptional Care Framework and all other related frameworks.
- Basic Microsoft Office Word and Excel skills.
Prior to commencement
- Pre-employment National Police Check.
- Comply with Canberra Health Services Occupational Assessment, Screening and Vaccination policy.
Important information
All employees are required to:
- Adhere to the Canberra Health Services Values and the ACT Public Service Code of Conduct
- Act in accordance and comply with all relevant Safety and Quality policies and procedures.
- Be available for weekend and/or after-hours work.
Key selection criteria
These are the key selection criteria for how you will be assessed in conjunction with your resumé and experience.
- Proven knowledge of warehousing and distribution practices and procedures within a health environment.
- Demonstrated understanding and knowledge of the management of receipt, stowage, issue, and distribution of goods including sterile goods specifically Surgeon Preference Cards.
- Demonstrated understanding in using Surgeon Preference Cards to plan, order and manage consumables including sterile stock to prepare for surgical cases.
- Demonstrated ability to utilise computer software systems including Microsoft Office Suite and DHR.
- Proven ability to communicate effectively, coordinate team members, and communicate effectively with CHS staff and customers.
- Demonstrates understanding of, and adherence to, safety and quality standards, Work Health and Safety and the positive patient experience. Displays behaviour consistent with CHS’s values of reliable, progressive, respectful, and kind.
Work environment description
The following work environment description outlines the inherent requirements of the role and indicates how frequently each of these requirements would need to be performed. Please note that the ACT Public Service is committed to providing reasonable adjustments and ensuring all individuals have equal opportunities in the workplace.
| Administrative | Frequency |
|---|---|
| Telephone use | Frequently |
| General computer use | Frequently |
| Extensive keying/data entry | Frequently |
| Graphical/analytical based | Frequently |
| Sitting at a desk | Frequently |
| Standing for long periods | Frequently |
| Psychosocial demands | Frequency |
|---|---|
| Distressed People e.g. Emergency or grief situations | Occasionally |
| Aggressive & Uncooperative People e.g. drug / alcohol, dementia, mental illness | Never |
| Unpredictable People e.g. Dementia, mental illness, head injuries | Never |
| Restraining e.g. involvement in physical containment of clients/consumers | Never |
| Exposure to Distressing Situations e.g. Child abuse, viewing dead / mutilated bodies; verbal abuse; domestic violence; suicide | Never |
| Physical demands | Frequency |
|---|---|
| Distance walking (large buildings or inter-building transit) | Frequently |
| Working outdoors | Occasionally |
| Manual handling | Frequency |
|---|---|
| Lifting 0 - 9kg | Occasionally |
| Lifting 10 - 15kg | Occasionally |
| Lifting 16kg+ | Occasionally |
| Climbing | Occasionally |
| Running | Never |
| Reaching | Frequently |
| Kneeling | Frequently |
| Foot and leg movement | Frequently |
| Hand, arm and grasping movements | Occasionally |
| Bending/squatting | Occasionally |
| Bend/Lean Forward from Waist/Trunk twisting | Occasionally |
| Push/pull | Occasionally |
| Sequential repetitive movements in a short amount of time | Occasionally |
| Travel | Frequency |
|---|---|
| Frequent travel – multiple work sites | Occasionally |
| Frequent travel – driving | Occasionally |
| Specific hazards | Frequency |
|---|---|
| Working at heights | Never |
| Exposure to extreme temperatures | Never |
| Operation of heavy machinery e.g. forklift | Occasionally |
| Confined spaces | Never |
| Excessive noise | Never |
| Low lighting | Never |
| Handling of dangerous goods/equipment e.g. gases; liquids; biological. | Frequently |
| Slippery or uneven surfaces | Never |
Directorate: CHS
Division: Chief Financial Officer
Business Unit: Procurement and Supply
Position number: LP8672
Position title: Supply Operations Officer – Inventory Workflow
Classification: Health Service Officer Level 7
Location: Various Locations across Canberra Health Services Facilities
Reporting relationships: Direct Manager: Assistant Director Supply Operations Manager +1: Director, Supply Operations