Position overview
The Patient Discharge Lounge (PDCL) has 10 chairs available to current NCH inpatients, awaiting transfer or discharge. The core priorities of the discharge spaces within the PDCL are to facilitate safe and efficient discharge / transfer of patients from most divisions within NCH. This provides access to admit acutely unwell patients from internal and external admission points.
The discharge lounge is operational between 0730 hours to 1630 hours Monday to Friday, excluding public holidays. The position is 2x morning shifts 0730-1600 and 0800-1630 hours.
The Registered Nurse (RN) Level 2 will report to the Clinical Nurse Consultant and be responsible for ensuring timely and safe admission, transfer and discharge of patients within NCH to other facilities or to the patient’s normal residence.
Key responsibilities
Under limited direction from the Clinical Nurse Consultant you will perform the roles and responsibilities of a Registered Nurse Level 2 to provide the best quality care. You will:
- Be responsible for the provision of comprehensive, high quality care to patients utilising the principles of fair access and equity, patient participation, health promotion and prevention.
- Demonstrate operational and clinical care by demonstrating a high level of professional conduct in accordance with relevant legislation, professional standards and organisational policy within an ethical and professional framework.
- Maintain required clinical core competencies and skills, accessing appropriate education and staff development opportunities. Practices within professional scope of practice.
- Lead risk assessment, incident and accident reporting, continuous quality improvement activities, program-based research and accreditation that aim at improving the level of service to patients and the PDCL.
- Communicate effectively with patients and colleagues utilising well developed verbal, written and technological skills to ensure safe and timely transfer and discharge of patients.
- Maintain and promote safe clinical practice and adhere to Infection Control principles and practices.
- Contribute to ongoing PDCL data collection and work towards Key Performance Indicators.
- Undertake other duties appropriate to this level of classification which contribute to the operation of the organisation.
Competencies
Specific responsibilities include but are not limited to the following.
- Ability to manage effective patient flow whilst liaising with transferring clinical areas
- Organisational skills with a high degree of drive and ability to work as part of a multidisciplinary team.
- Adaptability and flexibility to accommodate change and provide responsive services to meet clients’ needs.
- Negotiation skills and the ability to facilitate open communication within clinical areas with regard to patient flow and the provision of a high level of patient care.
- Leadership qualities to provide expertise by guiding, coaching and mentoring where appropriate.
Qualifications
Specific responsibilities include, but are not limited to, the following.
Essential
- Be registered or be eligible for registration with the Australian Health Practitioner Regulation Agency (AHPRA).
- CHS is leading the drive to digitally transform health service delivery in Australia through the implementation of a territory wide Digital Health Record. Computer literacy skills are required which are relevant to this role as you will be responsible for completing required documentation and becoming a proficient user of the Digital Health Record and/or other Information Technology systems; once proficient, you will need to remain current with changes, updates, and contingencies.
- Have an understanding of how the National Safety and Quality Health Service (NSQHS) indicators align with this role.
- Fulfil the responsibilities of this role in alignment to the CHS Exceptional Care Framework and all other related frameworks.
Experience
Specific responsibilities include but are not limited to the following.
Essential
- Have an understanding of how the National Safety and Quality Health Service (NSQHS) indicators align with this role.
- Fulfil the responsibilities of this role in alignment to the CHS Exceptional Care Framework and all other related frameworks.
Prior to commencement
- Pre-employment National Police Check.
- Comply with Canberra Health Services Occupational Assessment, Screening and Vaccination policy.
Important information
All employees are required to:
- adhere to the Canberra Health Services Values and the ACT Public Service Code of Conduct
- act in accordance and comply with all relevant Safety and Quality policies and procedures.
- Comply with all relevant clinical and/or competency standards.
- Be available for weekend and/or after-hours work.
CHS is leading the drive to digitally transform health service delivery in Australia through the implementation of a territory wide Digital Health Record. Computer literacy skills are required which are relevant to this role as you will be responsible for completing required documentation and becoming a proficient user of the Digital Health Record and/or other Information Technology systems; once proficient, you will need to remain current with changes, updates, and contingencies.
Key selection criteria
These are the key selection criteria for how you will be assessed in conjunction with your resumé and experience.
- Proven expertise and knowledge of patient centered care in relation to discharge planning, coordination, and safe and timely discharge.
- Proven leadership, problem solving and decision-making skills in a collaborative manner to enhance patient flow and meeting timely and effective patient care.
- Demonstrated ability to work within a multi-disciplinary team, to communicate and negotiate effectively and foster a culture of open communication within a dynamic environment.
- Demonstrated commitment to best practice principles utilising the National Safety and Quality Health Service standards, quality improvement initiatives and professional standards.
- Demonstrates understanding of, and adherence to, safety and quality standards, Work Health and Safety and the positive patient experience. Displays behaviour consistent with CHS’s values of reliable, progressive, respectful, and kind.
Work environment description
The following work environment description outlines the inherent requirements of the role and indicates how frequently each of these requirements would need to be performed. Please note that the ACT Public Service is committed to providing reasonable adjustments and ensuring all individuals have equal opportunities in the workplace.
| Administrative | Frequency |
|---|---|
| Telephone use | Frequently |
| General computer use | Frequently |
| Extensive keying/data entry | Occasionally |
| Graphical/analytical based | Frequently |
| Sitting at a desk | Occasionally |
| Standing for long periods | Occasionally |
| Psychosocial demands | Frequency |
|---|---|
| Distressed People e.g. Emergency or grief situations | Occasionally |
| Aggressive & Uncooperative People e.g. drug / alcohol, dementia, mental illness | Occasionally |
| Unpredictable People e.g. Dementia, mental illness, head injuries | Occasionally |
| Restraining e.g. involvement in physical containment of clients/consumers | Never |
| Exposure to Distressing Situations e.g. Child abuse, viewing dead / mutilated bodies; verbal abuse; domestic violence; suicide | Never |
| Physical demands | Frequency |
|---|---|
| Distance walking (large buildings or inter-building transit) | Occasionally |
| Working outdoors | Never |
| Manual handling | Frequency |
|---|---|
| Lifting 0 - 9kg | Occasionally |
| Lifting 10 - 15kg | Occasionally |
| Lifting 16kg+ | Never |
| Climbing | Never |
| Running | Never |
| Reaching | Occasionally |
| Kneeling | Occasionally |
| Foot and leg movement | Frequently |
| Hand, arm and grasping movements | Frequently |
| Bending/squatting | Frequently |
| Bend/Lean Forward from Waist/Trunk twisting | Occasionally |
| Push/pull | Occasionally |
| Sequential repetitive movements in a short amount of time | Occasionally |
| Travel | Frequency |
|---|---|
| Frequent travel – multiple work sites | Never |
| Frequent travel – driving | Never |
| Specific hazards | Frequency |
|---|---|
| Working at heights | Never |
| Exposure to extreme temperatures | Never |
| Operation of heavy machinery e.g. forklift | Never |
| Confined spaces | Occasionally |
| Excessive noise | Never |
| Low lighting | Occasionally |
| Handling of dangerous goods/equipment e.g. gases; liquids; biological. | Frequently |
| Slippery or uneven surfaces | Never |
Directorate: CHS
Division: North Canberra Hospital
Business Unit: Patient Discharge Lounge
Position number: 603819
Position title: Registered Nurse Level 2 - Patient Discharge Lounge
Classification: Registered Nurse Level 2
Location: North Canberra Hospital
Reporting relationships: Direct Manager: RN 3.2 CNC Manager +1: Assistant Director of Nursing - Division of Medicine