Clare Holland House (CHH) provides palliative care including pain and symptom control, respite and end of life care as part of Canberra Health Services (CHS). We are focused on supporting patients and families who are dealing with life limiting illness. Our goal is to help patients achieve dignity, comfort and maximise the quality of life as they progress into end of life. Clare Holland House comprises of an inpatient unit, Specialist Palliative Aged Care Team (PEACE), and community specialist palliative care service (CSPCS), which provide palliative care to the Australian Capital Territory (ACT) and surrounding region.

Under limited direction of the team leader, you will:

1. Work under direct and indirect guidance, supervision and support of Registered Nurses as a member of the nursing care team and contribute to and promote the physical, psychological, social, cultural and spiritual care of the patient.
2. Provide safe and effective assistance to allocated patients and/or nursing teams to support specific needs in performing activities of daily living.
3. Communicate with members of the nursing care team verbally and in writing through the patient’s clinical record and provide specific feedback to Registered Nurses on the personal care given.
4. Contribute to an environment that is respectful for the personal dignity and integrity of the patient.
5. Provide one on one care to patients who are at risk of harm to self (for example high falls risk, confusion) or others as requested by the Clinical Nurse Consultant or nursing Team Leader.
6. Undertake other duties appropriate to this level of classification which contribute to the operation of the organisation.

Behavioral Capabilities

• Excellent interpersonal and communication skills with a proven ability to work effectively as part of a multidisciplinary team to provide patient centred care
• Drive for ongoing personal and professional development.
• Adaptability and flexibility to accommodate change and provide responsive services to meet patients’ needs.

Specific responsibilities include, but are not limited to, the following.

Essential

• Relevant Certificate III in Health Services Assistance or recognised equivalent (for example working towards Diploma in Nursing or Bachelor of Nursing) is essential.
• The successful applicant will need to be available to work shifts 7 days a week, mornings, evenings and night shifts.
• Have an understanding of how the National Standards and Quality Health Service (NSQHS) indicators align with this role.
• Have an understanding of how the National Safety and Quality Health Service (NSQHS) indicators align with this role.
• Fulfil the responsibilities of this role in alignment to the CHS Exceptional Care Framework and all other related frameworks.

Specific responsibilities include but are not limited to the following.

Essential

• Several years’ work experience in a similar role and role environment

Desirable

• Prior experience in palliative care will be highly desirable

• Pre-employment National Police Check.
• Comply with Canberra Health Services Occupational Assessment, Screening and Vaccination policy.

All employees are required to:

• adhere to the Canberra Health Services Values and the ACT Public Service Code of Conduct
• act in accordance and comply with all relevant Safety and Quality policies and procedures.
• Comply with all relevant clinical and/or competency standards.
• Be available for weekend and/or after-hours work.

CHS is leading the drive to digitally transform health service delivery in Australia through the implementation of a territory wide Digital Health Record. Computer literacy skills are required which are relevant to this role as you will be responsible for completing required documentation and becoming a proficient user of the Digital Health Record and/or other Information Technology systems; once proficient, you will need to remain current with changes, updates, and contingencies.

These are the key selection criteria for how you will be assessed in conjunction with your resumé and experience.

1. Commitment to providing effective care and support for patients in an acute clinical care setting whilst working under the direct and indirect supervision of Registered Nurses and within a team providing patient centered care.
2. Demonstrated knowledge of safe, effective ways to assist patients perform activities of daily living including communication skills of a high standard.
3. Demonstrated knowledge and understanding of privacy and confidentiality requirements in health care services.
4. Demonstrated commitment to professional and personal development.
5. Demonstrates understanding of, and adherence to, safety and quality standards, work, health and safety (WH&S) and the positive patient experience. Displays behaviour consistent with CHS’s values of reliable, progressive, respectful and kind.

The following work environment description outlines the inherent requirements of the role and indicates how frequently each of these requirements would need to be performed. Please note that the ACT Public Service is committed to providing reasonable adjustments and ensuring all individuals have equal opportunities in the workplace.

Administrative	Frequency
Telephone use	Frequently
General computer use	Occasionally
Extensive keying/data entry	Occasionally
Graphical/analytical based	Occasionally
Sitting at a desk	Occasionally
Standing for long periods	Occasionally

Psychosocial demands	Frequency
Distressed People e.g. Emergency or grief situations	Occasionally
Aggressive & Uncooperative People e.g. drug / alcohol, dementia, mental illness	Occasionally
Unpredictable People e.g. Dementia, mental illness, head injuries	Occasionally
Restraining e.g. involvement in physical containment of clients/consumers	Occasionally
Exposure to Distressing Situations e.g. Child abuse, viewing dead / mutilated bodies; verbal abuse; domestic violence; suicide	Occasionally

Physical demands	Frequency
Distance walking (large buildings or inter-building transit)	Occasionally
Working outdoors	Never

Manual handling	Frequency
Lifting 0 - 9kg	Occasionally
Lifting 10 - 15kg	Occasionally
Lifting 16kg+	Never
Climbing	Never
Running	Never
Reaching	Occasionally
Kneeling	Occasionally
Foot and leg movement	Occasionally
Hand, arm and grasping movements	Occasionally
Bending/squatting	Occasionally
Bend/Lean Forward from Waist/Trunk twisting	Occasionally
Push/pull	Occasionally
Sequential repetitive movements in a short amount of time	Occasionally

Travel	Frequency
Frequent travel – multiple work sites	Occasionally
Frequent travel – driving	Never

Specific hazards	Frequency
Working at heights	Never
Exposure to extreme temperatures	Never
Operation of heavy machinery e.g. forklift	Never
Confined spaces	Never
Excessive noise	Occasionally
Low lighting	Occasionally
Handling of dangerous goods/equipment e.g. gases; liquids; biological.	Never
Slippery or uneven surfaces	Occasionally