Position Overview

Duties

Under limited direction of the Discharge Liaison Team Leader (CCC) you will perform your role within the multidisciplinary team to co-ordinate discharges in a safe, appropriate, timely and sustainable pathway.

1. Working independently and in conjunction with other health professionals to lead and coordinate safe, appropriate, and timely discharge of patients from inpatient units to achieve targeted date of discharge:
2. Adopt an ‘early intervention’ approach and actively participate in family meetings to support patients and families through the discharge process ensuring patient centred care.
3. Co-ordinate multi-disciplinary and handover meetings to discuss management plan and discharge destinations.
4. Co-ordinate, within tight time frames, the safe discharge/ transfer of patients from the unit on day of discharge including organising the relevant discharge documentation. Maintain effective communication with the multi-disciplinary team throughout this process to ensure hospital discharge times are met.
5. Develop and maintain effective networks with a range of internal/external stakeholders and service providers.
6. Remain current in specialised knowledge, expertise and skills through continuing professional development and ongoing education.
7. Support safe and evidence-based practice collaboratively through:
   1. Facilitation of evidence-based quality improvement activities that reflect the changing trends in service delivery and align with the National Safety and Quality Health Service (NSQHS) Standards.
   2. Support of policy change and new clinical initiatives to foster a dynamic workplace.
8. Communicate effectively and appropriately (verbally and in writing) using consistent and transparent processes including the ability to communicate effectively with patients who have a cognitive impairment
9. Provide leadership and promote a commitment to high quality customer service principles and practices as a role model for junior and new graduate staff within scope of practice.
10. Undertake other duties appropriate to this level of classification which contribute to the operation of the organisation.

About you

CHS is committed to workforce diversity and to creating an inclusive workplace. As part of this commitment, we welcome applications from all diversity groups. Aboriginal and Torres Strait Islander peoples, people with disability and people who identify as LGBTQIA+ are particularly encouraged to apply.

Position Requirements / Qualifications

Mandatory

• Be registered as a Registered Nurse (Division 1) or be eligible for registration with the Australian Health Practitioner Regulation Agency (AHPRA).
• The successful applicant will need to work Monday to Friday with potential for rotating weekend work, 76 hours per fortnight.
• CHS is leading the drive to digitally transform health service delivery in Australia through the implementation of a territory wide Digital Health Record. Computer literacy skills are required which are relevant to this role as you will be responsible for completing required documentation and becoming a proficient user of the Digital Health Record and/or other Information Technology systems; once proficient, you will need to remain current with changes, updates and contingencies.

Highly Desirable

• Have an understanding of how the National Safety and Quality Health Service (NSQHS) indicators align with this role.
• Fulfil the responsibilities of this role in alignment to the CHS Exceptional Care Framework and all other related frameworks.

Please note prior to commencement successful candidates will be required to:.

• Undergo a pre-employment National Police Check.
• Comply with Canberra Health Services Occupational Assessment, Screening and Vaccination policy.

What you Require (Key Selection Criteria)

These are the key selection criteria for how you will be assessed in conjunction with your resumé and experience.

1. Proven comprehensive clinical competence and experience in the provision and planning of care for patients, their families and carers and proven ability to coordinate the discharge requirements of patients with complex care needs in a timely manner.
2. Demonstrated high level leadership skills with the ability to delegate, develop and provide direction to staff within a changing and innovative organisation and a proven record of behaviour and attitude consistent with current professional standards.
3. Highly effective communication and negotiation skills, including demonstrated ability to work effectively as a team member and to establish and maintain professional relationships with internal and external stakeholders to ensure appropriate continuity of care for consumers.
4. Evidence of commitment to professional development, and participation in quality improvement and education activities.
5. Demonstrates understanding of, and adherence to, safety and quality standards, work, health and safety (WH&S) and the positive patient experience. Displays behaviour consistent with CHS’s values.

Work Environment Description

The following work environment description outlines the inherent requirements of the role and indicates how frequently each of these requirements would need to be performed. Please note that the ACT Public Service is committed to providing reasonable adjustments and ensuring all individuals have equal opportunities in the workplace.