Position overview
Canberra Health Services (CHS) is focused on the delivery of high quality, effective, person centered care. It provides acute, sub-acute, primary and community‐based health services, to the Australian Capital Territory (ACT) and surrounding region.
North Canberra Hospital (NCH) is a level 4 hospital that provides a range of acute and sub-acute services including community-based care to the residents of the north side of Canberra and Southern NSW. The Specialist Palliative Care Service at Clare Holland House (CHH) provides Tertiary Level Palliative Care to the people of the Australian Capital Territory (ACT) and surrounding region. This service is offered through several arms including:
- 27 bed Specialist Palliative Care Inpatient Unit
- Home Based Palliative Care (HBPC) under Community Specialist Palliative Care Services (CSPCS)
- Palliative Care Specialist Outpatient Clinics (under CSPCS umbrella)
- Residential Aged Palliative Care Nursing Consultancy working in clinical collaboration with the CHH medical team (under CSPCS umbrella)
- Participation in relation to palliative care support for external multidisciplinary specialty clinics as required (e.g. Motor Neurone Disease, Renal Supportive Care, Winnunga Aboriginal Health) (under CSPCS umbrella)
- Acute Hospital Consultancy Service at North Canberra Hospital
- North Canberra Hospital Centre for Palliative Care Research based at CHH
- Clinical palliative advisory support for University Canberra Hospital (UCH) as required
- Clinical palliative advisory support for community medical practitioners as required
Clare Holland House is a fully accredited service with RACP/Chapter of Palliative Medicine and currently provides 3.0 FTE advance trainee registrar positions. Rotations in the Inpatient Unit, Community Service and with the Acute Hospital Consultancy Service within CHH are accredited. This service is accredited as a training site for the FAChPM Clinical Foundation in Palliative Medicine and as a Special/Extended Skills rotation for FRACGP training.
The Clinical Director is an experienced medical professional with specialty qualifications in palliative care. The Medical Director leads their medical professional group including specialists, trainees and junior medical officers. They have a critical role in supporting education and training for their workforce and in this position, they have a key clinical leadership role within the organisation.
This position plays a significant role in ensuring sustainable and high-quality patient care delivery across the Territory and surrounding area in managing sustainable services, management of risk, workforce and medical governance. Strong professional leadership of the medical workforce and the ability to deliver on both the strategic and operational elements of the Clinical Director role are vital. Well-being is a focus for NCH and a key objective for this role is to focus on the workforce experience through employee support, talent acquisition and retention and strengthening working conditions and culture.
There is opportunity for the Medical Director to undertake clinical work within their specialty area, noting that this would make up no more than 60% of workload.
Key responsibilities
- Provide high quality patient focused clinical care and clinical leadership, as part of the Executive Team, to all lines of business within the Palliative Care services and to develop and deliver Clinical Services and Operational Plans.
- Represent the Division and participate in strategy and planning across the Division and with external stakeholders to optimise future service delivery for the Division.
- Proactively develop a positive and collaborative workplace culture.
- Through strengthening the Division’s reputation as a great place to train and work, create a sustainable and effective medical workforce, with growth in clinical, research and teaching across all areas of the Division.
- Lead and facilitate professional development and training requirements, including training accreditation, for medical staff within the Division. Collaborate with internal and external stakeholders with regards to training and education as needed.
- In conjunction with the CHS Palliative Care leadership team, provide governance of quality and safety activities, guideline development, service redesign and model of care development and ensure that appropriate clinical governance structures are in place for the Department and the Division.
- In partnership with the Executive Director, ensure timely workforce planning of medical staff and effective line management of medical staff including rostering, leave planning and performance management.
- Take an active part in budget planning and financial management with other members of the Division’s leadership team.
- Preparedness to participate in any on-call service including on-call rosters.
- Undertake other duties appropriate to this level of classification which contribute to the operation of the organisation.
- Maintain the established relationship with Australian National University School of Medicine and Psychology.
Competencies
- Strong leadership skills and role modelling of respectful behaviours consistent with the Service’s vision and values.
- Adaptability and flexibility to accommodate change and provide responsive services to meet patients’ needs.
- Extensive experience in palliative care medicine.
- Displays critical thinking skills and forms conclusions based on evidence and sound judgement.
- Effective communication skills and the ability to develop and maintain networks across CHS and with external parties.
- Ability to work within interdisciplinary and management teams and adapt quickly to a changing environment, including managing confidential and sensitive information.
Qualifications
Specific responsibilities include, but are not limited to, the following.
Essential
- Be registered or be eligible for registration as a medical practitioner with the Australian Health Practitioner Regulation Agency (AHPRA), with no conditions, under investigations or reprimands.
- Hold a Fellowship of the Australasian Chapter of Palliative Medicine (FAChPM) or an equivalent higher specialist qualification
- The successful applicant will participate in the weekend and after-hours on call roster.
- CHS is leading the drive to digitally transform health service delivery in Australia through the implementation of a territory wide Digital Health Record. Computer literacy skills are required which are relevant to this role as you will be responsible for completing required documentation and becoming a proficient user of the Digital Health Record and/or other Information Technology systems; once proficient, you will need to remain current with changes, updates, and contingencies.
Desirable
- Have an understanding of how the National Safety and Quality Health Service (NSQHS) indicators align with this role.
- Fulfil the responsibilities of this role in alignment to the CHS Exceptional Care Framework and all other related frameworks.
Experience
Specific responsibilities include but are not limited to the following.
Essential
- Extensive technical and professional competence in the specialty practice of Palliative Care
- Strong engagement with junior medical officers, a sound understanding of all levels of medical workforce and an ability to engage with different medical specialities to address their needs.
Desirable
- Demonstrated experience in the management of clinical services.
- Meet criteria for senior staff specialist appointment in ACT
- RACMA associate / fellowship or similar training in medical leadership.
- Honorary Senior Clinical Lecturer or higher from an Institute of Higher Learning.
- Current drivers’ licence.
- Demonstrated experience in clinical supervision, teaching and professional development of junior medical staff and other relevant staff to foster safe clinical practice and development of the medical profession.
- Excellent interpersonal skills including effective negotiation and conflict resolution, and an ability to liaise effectively at all levels of work, and interact as part of a diverse professional team.
- Fulfil the responsibilities of this role in alignment to the CHS Exceptional Care Framework and all other related frameworks.
Prior to commencement
- Pre-employment National Police Check.
- Comply with Canberra Health Services Occupational Assessment, Screening and Vaccination policy.
- Comply with Canberra Health Services Credentialing and scope of clinical practice requirements for medical professionals.
Important information
All employees are required to:
- Adhere to the Canberra Health Services Values and the ACT Public Service Code of Conduct
- Act in accordance and comply with all relevant Safety and Quality policies and procedures.
- Comply with all relevant clinical and/or competency standards.
- Be available for weekend and/or after-hours work.
CHS is leading the drive to digitally transform health service delivery in Australia through the implementation of a territory wide Digital Health Record. Computer literacy skills are required which are relevant to this role as you will be responsible for completing required documentation and becoming a proficient user of the Digital Health Record and/or other Information Technology systems; once proficient, you will need to remain current with changes, updates, and contingencies.
Key selection criteria
These are the key selection criteria for how you will be assessed in conjunction with your resumé and experience.
- Proven experience as a senior medical clinician who has led and implemented clinical services across hospital and community settings with the ability to deliver patient centred care that is safe, timely and effective and contribute to the strategic planning and the development of contemporary health services.
- An active commitment to teaching and education of medical, nursing and allied health professionals. While demonstrating the ability to provide and promote leadership to all medical practitioners within the Division.
- Proven ability to lead sustainable systems within a changing environment that support clinical governance and demonstrated experience in the application of quality and safety improvements, including clinical reviews, audits, service evaluations and incident management.
- Demonstrated high level of stakeholder management with strong interpersonal and communication skills to build trusted professional relationships which have enabled organisational change, effective workforce planning and performance.
- Demonstrates understanding of, and adherence to, safety and quality standards, Work Health and Safety and the positive patient experience. Displays behaviour consistent with CHS’s values of reliable, progressive, respectful, and kind.
Work environment description
The following work environment description outlines the inherent requirements of the role and indicates how frequently each of these requirements would need to be performed. Please note that the ACT Public Service is committed to providing reasonable adjustments and ensuring all individuals have equal opportunities in the workplace.
| Administrative | Frequency |
|---|---|
| Telephone use | Frequently |
| General computer use | Frequently |
| Extensive keying/data entry | Occasionally |
| Graphical/analytical based | Occasionally |
| Sitting at a desk | Frequently |
| Standing for long periods | Occasionally |
| Psychosocial demands | Frequency |
|---|---|
| Distressed People e.g. Emergency or grief situations | Frequently |
| Aggressive & Uncooperative People e.g. drug / alcohol, dementia, mental illness | Occasionally |
| Unpredictable People e.g. Dementia, mental illness, head injuries | Occasionally |
| Restraining e.g. involvement in physical containment of clients/consumers | Never |
| Exposure to Distressing Situations e.g. Child abuse, viewing dead / mutilated bodies; verbal abuse; domestic violence; suicide | Frequently |
| Physical demands | Frequency |
|---|---|
| Distance walking (large buildings or inter-building transit) | Occasionally |
| Working outdoors | Never |
| Manual handling | Frequency |
|---|---|
| Lifting 0 - 9kg | Occasionally |
| Lifting 10 - 15kg | Occasionally |
| Lifting 16kg+ | Occasionally |
| Climbing | Never |
| Running | Never |
| Reaching | Occasionally |
| Kneeling | Occasionally |
| Foot and leg movement | Frequently |
| Hand, arm and grasping movements | Frequently |
| Bending/squatting | Occasionally |
| Bend/Lean Forward from Waist/Trunk twisting | Frequently |
| Push/pull | Occasionally |
| Sequential repetitive movements in a short amount of time | Occasionally |
| Travel | Frequency |
|---|---|
| Frequent travel – multiple work sites | Occasionally |
| Frequent travel – driving | Occasionally |
| Specific hazards | Frequency |
|---|---|
| Working at heights | Never |
| Exposure to extreme temperatures | Never |
| Operation of heavy machinery e.g. forklift | Never |
| Confined spaces | Never |
| Excessive noise | Never |
| Low lighting | Never |
| Handling of dangerous goods/equipment e.g. gases; liquids; biological. | Never |
| Slippery or uneven surfaces | Never |
Directorate: CHS
Division: North Canberra Hospital
Business Unit: Specialist Palliative Care – Clare Holland House
Position number: 603900
Position title: Staff Specialist / Medical Director - Palliative Care
Classification: Staff Specialist 1-5 / Senior Staff Specialist
Location: North Canberra Hospital, Bruce Canberra
Reporting relationships: Operational Manager: Executive Director Allied Health, Palliative and Ambulatory Care and General Manager, North Canberra Hospital Clinical Manager: Director Medical Services, North Canberra Hospital