Position overview
NCH Pharmacy has approximately 37 FTE positions, of which 10 are pharmacy technician positions. Our hours of operation are from 0800 to 1730 Monday to Friday, and a 0800 to 1700 service on Saturdays, Sundays and Public Holidays. A rotational roster arrangement is used to manage the weekend service requirements.
Our Pharmacy Vision – Leaders in pharmacy. The workplace of choice to deliver excellence in medicine management
Our Pharmacy Mission – A strong, innovative and inclusive team who collaborate to provide optimal medication management
Our Pharmacy Values – Integrity, Excellence and innovation, Caring and Inclusive, Stewardship and sustainability, Collaborative
Currently, the department provides clinical pharmacy services using a complete digital health record to various specialty areas including critical care, emergency care, coronary care, stroke/neurology, general medical, general surgical, palliative care, maternity, women’s health, pre-admission clinic, hospital in the home and mental health, as well as dispensary and non-sterile manufacturing services. We also offer a pharmacy residency program, and a wide range of teaching opportunities. Over the next 5 years we plan to develop our services to include team based pharmacy services, Partnered Pharmacist Medication Charting (PPMC), enhanced use of technologies, extended scope pharmacy technician roles and further development of the clinical pharmacy workforce. We are committed to providing a safe environment for our staff and our patients.
Key responsibilities
Under general direction you will:
- Answer in-person and telephone enquiries and refer to the dispensary pharmacist when appropriate
- Process inpatient, discharge and outpatient prescriptions accurately, safely and efficiently according to Department policies and procedures
- Prepare aseptic and non-aseptic products in accordance with standard operating procedures
- Provide ward technician services in order to support clinical pharmacists, optimise availability of medicines and improve care for inpatients
- Accurately distribute medications via the imprest system and other drug distribution systems
- Support the procurement activities of the pharmacy for stock (medications) and non-stock items e.g. consumables
- Ensure pharmaceutical and other records are filed and archived in accordance with legislative requirements and assist with associated administrative and data duties where needed
- Undertake other duties appropriate to this level of classification which contribute to the operation of the organisation.
Competencies
- Strong organisational skills with a high degree of personal drive and integrity.
- Well-developed leadership skills and motivation with the ability to participate in the department’s quality improvement projects, educational programs and research activities.
- Support the shared vision, mission, values and strategic directions of the department.
- Follow all reasonable directions from your supervisors and managers and participate in ongoing professional development and performance review.
Qualifications
Specific requirements include, but are not limited to, the following.
Desirable
- Certificate 3 in Community Pharmacy OR a Certificate 3 or 4 in Hospital/Health Services Pharmacy Support or a qualification deemed by the employer to be equivalent
- Recent pharmacy experience, preferably in a hospital environment
- Have an understanding of how the National Safety and Quality Health Service (NSQHS) indicators align with this role.
- Experience or knowledge of the CHS Exceptional Care Framework, and all other related frameworks.
Experience
Specific requirements include but are not limited to the following.
Desirable
- Prior experience working in a hospital pharmacy environment will be highly desirable.
Prior to commencement
Appointment to this position is conditional on being granted and retaining appropriate clearances:
- Pre-employment National Police Check.
- Comply with Canberra Health Services Occupational Assessment, Screening and Vaccination policy.
Important information
All employees are required to:
- Adhere to the Canberra Health Services Values and the ACT Public Service Code of Conduct.
- Act in accordance and comply with all relevant Safety and Quality policies and procedures.
- Comply with all relevant clinical and/or competency standards.
- Be available for weekend and/or after-hours work.
CHS is leading the drive to digitally transform health service delivery in Australia through the implementation of a territory wide Digital Health Record. Computer literacy skills are required which are relevant to this role as you will be responsible for completing required documentation and becoming a proficient user of the Digital Health Record and/or other Information Technology systems; once proficient, you will need to remain current with changes, updates, and contingencies.
Key selection criteria
These are the key selection criteria for how you will be assessed in conjunction with your resumé and experience.
- Attention to detail and accuracy in performing all tasks, including basic mathematical calculations
- Ability to understand and adhere to policies, standard operating procedures and legislative requirements
- Good verbal and written communication skills
- Demonstrated commitment to teamwork and the maintenance of a supportive work environment
- Demonstrated time management skills and organisational skills
- Demonstrates understanding of, and adherence to, safety and quality standards, work, health and safety (WH&S) and the positive patient experience. Displays behavior consistent with CHS’s values of reliable, progressive, respectful and kind.
Work environment description
The following work environment description outlines the inherent requirements of the role and indicates how frequently each of these requirements would need to be performed. Please note that the ACT Public Service is committed to providing reasonable adjustments and ensuring all individuals have equal opportunities in the workplace.
| Administrative | Frequency |
|---|---|
| Telephone use | Frequently |
| General computer use | Frequently |
| Extensive keying/data entry | Frequently |
| Graphical/analytical based | Occasionally |
| Sitting at a desk | Occasionally |
| Standing for long periods | Frequently |
| Psychosocial demands | Frequency |
|---|---|
| Distressed People e.g. Emergency or grief situations | Occasionally |
| Aggressive & Uncooperative People e.g. drug / alcohol, dementia, mental illness | Occasionally |
| Unpredictable People e.g. Dementia, mental illness, head injuries | Occasionally |
| Restraining e.g. involvement in physical containment of clients/consumers | Never |
| Exposure to Distressing Situations e.g. Child abuse, viewing dead / mutilated bodies; verbal abuse; domestic violence; suicide | Occasionally |
| Physical demands | Frequency |
|---|---|
| Distance walking (large buildings or inter-building transit) | Frequently |
| Working outdoors | Never |
| Manual handling | Frequency |
|---|---|
| Lifting 0 - 9kg | Frequently |
| Lifting 10 - 15kg | Occasionally |
| Lifting 16kg+ | Never |
| Climbing | Never |
| Running | Never |
| Reaching | Occasionally |
| Kneeling | Occasionally |
| Foot and leg movement | Occasionally |
| Hand, arm and grasping movements | Occasionally |
| Bending/squatting | Occasionally |
| Bend/Lean Forward from Waist/Trunk twisting | Occasionally |
| Push/pull | Occasionally |
| Sequential repetitive movements in a short amount of time | Occasionally |
| Travel | Frequency |
|---|---|
| Frequent travel – multiple work sites | Travel |
| Frequent travel – driving | Travel |
| Specific hazards | Frequency |
|---|---|
| Working at heights | Never |
| Exposure to extreme temperatures | Never |
| Operation of heavy machinery e.g. forklift | Never |
| Confined spaces | Never |
| Excessive noise | Never |
| Low lighting | Never |
| Handling of dangerous goods/equipment e.g. gases; liquids; biological. | Occasionally |
| Slippery or uneven surfaces | Never |
Directorate: CHS
Division: North Canberra Hospital
Business Unit: Pharmacy
Position number: LP7148
Position title: Pharmacy Technician -Technical Officer Level 1
Classification: Technical Officer Level 1
Location: North Canberra Hospital
Reporting relationships: Direct Manager: Lead Pharmacist Manager +1: Director of Pharmacy