Position Overview
Clare Holland House Social Work team at North Canberra is responsible for the care and support of patients accessing Specialist Palliative Care.
Social workers provide assessment and therapeutic intervention for patients throughout their Palliative Care journey. The patients we see present with a range of psychosocial issues that impact their health during their end-of-life care.
The Social Worker will understand issues related to health and wellbeing and the impact on the person and their family/carer, including adjustment to change in their health. The Social Worker will promote improved client outcomes through working in collaboration with the multidisciplinary team to provide high quality Specialist Palliative Care services.
Duties
Specific responsibilities include, but are not limited to, the following:
Under limited direction of the Allied Health Team Leader, you will perform clinical social work duties at Clare Holland House. You will:
- Provide appropriate skilled clinical assessment and psychosocial interventions across a range of specialist palliative care services (Home Based Palliative Care, Inpatient (Hospice) Outpatient), including individual and group work to patients and carers, with support.
- Exercise independent professional judgment on routine matters and perform novel and complex or critical tasks under professional supervision, decreasing as expertise increases.
- Liaise with patients, carers and service providers, to enhance and improve clinical outcomes and develop partnerships for health promotion and other service activities identified in the business plan.
- Actively contribute to the supervision and education of staff and students. Actively participate in supervision, continuing professional development and performance management.
- Actively contribute to the implementation of clinical governance activity, quality improvement projects, research programs and health promotion in areas relevant to service.
- Actively participate in team meetings, complete clinical and administrative data collection and case records to a consistent high standard.
- Practice in accordance with the professional body’s code of conduct, practice standards and organisational guidelines and legislative requirements.
- Undertake other duties appropriate to this level of classification which contribute to the operation of the organisation.
CHS is committed to workforce diversity and to creating an inclusive workplace. As part of this commitment, we welcome applications from all diversity groups. Aboriginal and Torres Strait Islander peoples, people with disability and people who identify as LGBTQIA+ are particularly encouraged to apply.
Behaviour Capabilities
Specific responsibilities include but are not limited to the following.
- Good organisational skills with a high degree of drive.
- Adaptability and flexibility to accommodate change and provide responsive services to meet client’s needs.
- Effective communication and interpersonal skills.
- Ability to perform novel, complex, critical or difficult tasks with professional supervision.
Position Requirements / Qualifications
Mandatory
- Relevant tertiary qualifications and a minimum of 1 year experience working professionally in Social Work is required.
- Degree in Social Work (or equivalent).
- Professional membership or eligibility for professional membership of the Australian Association of Social Workers (AASW).
- CHS is leading the drive to digitally transform health service delivery in Australia through the implementation of a territory wide Digital Health Record. Computer literacy skills are required which are relevant to this role as you will be responsible for completing required documentation and becoming a proficient user of the Digital Health Record and/or other Information Technology systems; once proficient, you will need to remain current with changes, updates and contingencies.
Highly Desirable
- Current driver’s licence.
- Experience in supporting patients with end-of-life care needs.
- Have an understanding of how the National Safety and Quality Health Service (NSQHS) indicators align with this role.
- Fulfil the responsibilities of this role in alignment to the CHS Exceptional Care Framework and all other related frameworks.
Please note prior to commencement successful candidates will be required to:.
- Undergo a pre-employment National Police Check.
- Comply with Canberra Health Services Occupational Assessment, Screening and Vaccination policy.
- Prior to commencing this role, a current registration issued under the Working with Vulnerable People (Background Checking) Act 2011 is required.
- Comply with Canberra Health Services Credentialing and scope of clinical practice requirements for medical professionals.
Important information
All employees are required to:
- Adhere to the Canberra Health Services Values and the ACT Public Service Code of Conduct.
- Act in accordance and comply with all relevant Safety and Quality policies and procedures.
- Comply with all relevant clinical and/or competency standards.
What you Require (Key Selection Criteria)
These are the key selection criteria for how you will be assessed in conjunction with your resumé and experience.
- Proven knowledge of and ability to provide assessment, counselling and care planning interventions which are responsive to patient needs in a healthcare setting that has involved care for patients at the end of life.
- Proven effective communication skills, both written and verbal, with an ability to communicate sensitively with patients and colleagues and work effectively with hospital and community-based stakeholders.
- Demonstrated ability to work within multidisciplinary team/s and prioritise workload according to clinical indicators, risk management frameworks and organisational requirements.
- Demonstrated ability to participate in professional supervision, performance management, continuing professional development and assist in the education of students.
- Demonstrates understanding of, and adherence to, safety and quality standards, work, health, and safety (WH&S) and the positive patient experience. Displays behaviour consistent with CHS’s values of reliable, progressive, respectful, and kind.
Work Environment Description
The following work environment description outlines the inherent requirements of the role and indicates how frequently each of these requirements would need to be performed. Please note that the ACT Public Service is committed to providing reasonable adjustments and ensuring all individuals have equal opportunities in the workplace.
| Administrative | Frequency |
|---|---|
| Telephone use | Frequently |
| General computer use | Frequently |
| Extensive keying/data entry | Frequently |
| Graphical/analytical based | Occasionally |
| Sitting at a desk | Frequently |
| Standing for long periods | Frequently |
| Psychosocial demands | Frequency |
|---|---|
| Distressed People e.g. Emergency or grief situations | Frequently |
| Aggressive & Uncooperative People e.g. drug / alcohol, dementia, mental illness | Frequently |
| Unpredictable People e.g. Dementia, mental illness, head injuries | Occasionally |
| Restraining e.g. involvement in physical containment of clients/consumers | Never |
| Exposure to Distressing Situations e.g. Child abuse, viewing dead / mutilated bodies; verbal abuse; domestic violence; suicide | Occasionally |
| Physical demands | Frequency |
|---|---|
| Distance walking (large buildings or inter-building transit) | Frequently |
| Working outdoors | Occasionally |
| Manual handling | Frequency |
|---|---|
| Lifting 0 - 9kg | Frequently |
| Lifting 10 - 15kg | Occasionally |
| Lifting 16kg+ | Occasionally |
| Climbing | Occasionally |
| Running | Never |
| Reaching | Occasionally |
| Kneeling | Occasionally |
| Foot and leg movement | Occasionally |
| Hand, arm and grasping movements | Occasionally |
| Bending/squatting | Occasionally |
| Bend/Lean Forward from Waist/Trunk twisting | Occasionally |
| Push/pull | Occasionally |
| Sequential repetitive movements in a short amount of time | Occasionally |
| Travel | Frequency |
|---|---|
| Frequent travel – multiple work sites | Occasionally |
| Frequent travel – driving | Occasionally |
| Specific hazards | Frequency |
|---|---|
| Working at heights | Never |
| Exposure to extreme temperatures | Never |
| Operation of heavy machinery e.g. forklift | Never |
| Confined spaces | Occasionally |
| Excessive noise | Occasionally |
| Low lighting | Occasionally |
| Handling of dangerous goods/equipment e.g. gases; liquids; biological. | Never |
| Slippery or uneven surfaces | Occasionally |
Directorate: Canberra Health Services
Division: North Canberra Hospital
Business Unit: Social Work
Position number: 602992
Position title: Junior Social Worker - Health Professional Level 2
Classification: Health Professional Level 2
Location: Clare Holland House
Reporting relationships: Junior Social Worker > Allied Health Team Leader > Director Specialist Palliative Care