Position Overview
The Social Work and Psychology Department is a contemporary evidence-based service providing high quality inpatient and outpatient care at North Canberra Hospital. The Department provides care and support to patients and families across critical and acute inpatient areas and specialised outpatients settings, including medical and surgical areas, intensive care unit, the emergency department, maternity and hospital in the home.
As team leader Medical and Surgical you will provide clinical leadership, supervision of and guidance to your social work team to provide a high-quality social work service to medical and surgical patients of North Canberra Hospital. You will have day to day oversight of your team, providing support and specialist clinical advice, problem solving, education and intervention. You will hold a small case load providing social work assessment and psychosocial interventions.
You will form an integral part of the Social Work and Psychology Department leadership team, supporting the management and development of the Department. You will be required to oversee professional development and supervision, promote and have opportunities to participate in quality improvement and research initiatives.
Clinical supervision and professional development are provided through team and department structures and informal and formal professional development opportunities are available.
Note: This position(s) may be required to participate in on call rosters, including weekends and to work Christmas shutdown periods. This duty statement outlines a range of possible duties that staff are expected to perform at this level. The emphasis placed on each duty will vary according to the requirements of each position.
Key responsibilities
Under limited direction of the Director, you will perform a leadership role within the social work and psychology department and deliver social work duties including provision of high level clinical social work and clinical oversight and support to social workers within the Department. You will:
- Perform specialised psychosocial interventions and provide specialist advice to social workers to conduct complex psychosocial interventions across a range of clinical areas, including individual and group work to patients and carers.
- Demonstrate leadership and exercise independent professional judgment and employ innovative problem-solving skills to manage complex cases where principles, procedures and techniques require expansion, adaptation or modification.
- Provide leadership and clinical oversight of a social work team, facilitate stakeholder in-services and meetings, coordinate case reviews and oversee the completion of clinical and administrative data collection and evaluation to a high standard.
- Liaise with the patient, carers, multi-disciplinary team members and key internal and external stakeholders: to enhance and establish effective and collaborative partnerships to ensure positive client outcomes.
- Provide leadership in the ongoing development of the service, including quality improvement, policy development, evaluation and review and contribute to research to support evidence-based practice.
- Practice in accordance with the professional body’s code of conduct, i.e: The Australian Association of Social Workers Code of Ethics and the SOPs or Clinical Practice guidelines of the Social Work Department.
- Actively participate in supervision, provide clinical supervision and specialist training to staff and students as required, promote professional development and participate in performance management for self and others.
- Undertake other duties appropriate to this level of classification which contribute to the operation of the organisation.
About you
CHS is committed to workforce diversity and to creating an inclusive workplace. As part of this commitment, we welcome applications from all diversity groups. Aboriginal and Torres Strait Islander peoples, people with disability and people who identify as LGBTQIA+ are particularly encouraged to apply.
Competencies
Specific responsibilities include but are not limited to the following.
- High level of clinical skills, such as identifying and implementing complex interventions.
- High level of verbal communication skills including the ability to build trust and rapport and communicate complex information to patients, families and treating teams.
- High level of written communication, including the ability to write clinical notes and reports.
- High standard of ethical practice, such as maintaining patient confidentiality and making sound decisions.
- Independent workload management, such as work under limited direction.
- Critical and self-reflection, including the ability to learn from situations and problems.
- Teaching and mentoring, including the ability to provide education and training.
- Expert knowledge, including working with people with disabilities and in NDIS systems and processes.
- Sound decision making and adaptability.
Position Requirements / Qualifications
Mandatory
- Relevant tertiary qualifications in social work or equivalent.
- Registered or eligible for registration with the Australian Association of Social Workers (AASW).
- A minimum of 5 years’ experience working professionally as a social worker, preferably with health experience.
- Computer literacy skills.
- CHS is leading the drive to digitally transform health service delivery in Australia through the implementation of a territory wide Digital Health Record. Computer literacy skills are required which are relevant to this role as you will be responsible for completing required documentation and becoming a proficient user of the Digital Health Record and/or other Information Technology systems; once proficient, you will need to remain current with changes, updates and contingencies.
Desirable
- Have an understanding of how the National Safety and Quality Health Service (NSQHS) indicators align with this role.
- Fulfil the responsibilities of this role in alignment to the CHS Exceptional Care Framework and all other related frameworks.
Please note prior to commencement successful candidates will be required to:.
- Undergo a pre-employment National Police Check.
- Comply with Canberra Health Services Occupational Assessment, Screening and Vaccination policy.
- Comply with CHS Credentialing and scope of clinical practice requirements for allied health professionals.
What you Require (Key Selection Criteria)
These are the key selection criteria for how you will be assessed in conjunction with your resumé and experience.
- Proven knowledge of and ability to provide a highly skilled clinical psycho-social assessment, counselling, and complex interventions to patients and families, and support social workers with developing their practice and skills.
- Advanced level of communication and leadership skills, demonstrated through the ability to lead a team, establish and maintain effective working relationships with internal and external service providers and stakeholders and work collaboratively within a multidisciplinary team.
- Demonstrated critical self-reflection and active participation in professional supervision and provide clinical supervision to professional staff and students.
- Demonstrated initiative in undertaking innovative quality improvement activities through policy review, quality improvement processes and research to develop evidence-based practice.
- Demonstrates understanding of, and adherence to, safety and quality standards, Work Health and Safety and the positive patient experience. Displays behaviour consistent with CHS’s values of reliable, progressive, respectful, and kind.
Work Environment Description
The following work environment description outlines the inherent requirements of the role and indicates how frequently each of these requirements would need to be performed. Please note that the ACT Public Service is committed to providing reasonable adjustments and ensuring all individuals have equal opportunities in the workplace.
| Administrative | Frequency |
|---|---|
| Telephone use | Frequently |
| General computer use | Frequently |
| Extensive keying/data entry | Frequently |
| Graphical/analytical based | Occasionally |
| Sitting at a desk | Frequently |
| Standing for long periods | Occasionally |
| Psychosocial demands | Frequency |
|---|---|
| Distressed People e.g. Emergency or grief situations | Frequently |
| Aggressive & Uncooperative People e.g. drug / alcohol, dementia, mental illness | Frequently |
| Unpredictable People e.g. Dementia, mental illness, head injuries | Frequently |
| Restraining e.g. involvement in physical containment of clients/consumers | Never |
| Exposure to Distressing Situations e.g. Child abuse, viewing dead / mutilated bodies; verbal abuse; domestic violence; suicide | Occasionally |
| Physical demands | Frequency |
|---|---|
| Distance walking (large buildings or inter-building transit) | Frequently |
| Working outdoors | Occasionally |
| Manual handling | Frequency |
|---|---|
| Lifting 0 - 9kg | Frequently |
| Lifting 10 - 15kg | Occasionally |
| Lifting 16kg+ | Occasionally |
| Climbing | Occasionally |
| Running | Never |
| Reaching | Occasionally |
| Kneeling | Occasionally |
| Foot and leg movement | Occasionally |
| Hand, arm and grasping movements | Occasionally |
| Bending/squatting | Occasionally |
| Bend/Lean Forward from Waist/Trunk twisting | Occasionally |
| Push/pull | Occasionally |
| Sequential repetitive movements in a short amount of time | Occasionally |
| Travel | Frequency |
|---|---|
| Frequent travel – multiple work sites | Occasionally |
| Frequent travel – driving | Occasionally |
| Specific hazards | Frequency |
|---|---|
| Working at heights | Never |
| Exposure to extreme temperatures | Never |
| Operation of heavy machinery e.g. forklift | Never |
| Confined spaces | Occasionally |
| Excessive noise | Occasionally |
| Low lighting | Occasionally |
| Handling of dangerous goods/equipment e.g. gases; liquids; biological. | Never |
| Slippery or uneven surfaces | Occasionally |
Directorate: Canberra Health Services
Division: North Canberra Hospital
Business Unit: Social Work
Position number: 602406
Position title: Team Leader, Social Work – Medical and Surgical
Classification: Health Professional Level 4
Location: North Canberra Hospital, Bruce Canberra
Reporting relationships: Direct Manager: Director Social Work and Psychology Manager +1: Executive Director Allied Health, Palliative Care and Ambulatory Care