Position Overview
The Department of Social Work and Psychology at North Canberra Hospital is responsible for the care and support of patients across a range of critical and acute care areas of The Canberra Hospital. These include the Medical and Surgical inpatient wards, Intensive Care Unit, the Emergency Department, Adult and Older Person’s Mental Health inpatient wards, Maternity and Special Care Nursery wards and a range of adult outpatient clinics.
Social Workers provide assessment and therapeutic intervention for a range of client populations throughout their patient journey. The patients we see present with a range of psychosocial issues that impact their health circumstances across the lifespan including ante-natal care, newly acquired and chronic health conditions, medical and surgical treatments, rehabilitation and ageing.
The Social Worker will have an understanding of issues related to health and wellbeing and the impact on the person and their family/carer, including adjustment to change in their health. The Social Worker will promote improved client outcomes through working in collaboration with the multidisciplinary team to provide high quality clinical services across a range of service speciality areas with a focus on the Emergency Department.
Duties
Under limited direction of the Director of Social Work and Psychology you will perform clinical social work duties at North Canberra Hospital. You will:
- Provide a high level of appropriate skilled clinical assessment, case management and psychosocial interventions across a range of clinical areas, including individual and group work to consumers and carers.
- Exercise independent professional judgment in solving problems and managing cases where principles, procedures and techniques require expansion, adaptation or modification.
- Liaise with patients, carers and service providers, to enhance and improve clinical outcomes and develop partnerships for health promotion and other service activities identified in the business plan.
- Actively contribute to the supervision and education of staff and students. Actively participate in supervision, continuing professional development and performance management.
- Actively develop and apply cultural awareness and cultural safety knowledge and practice particularly for First Nations peoples, people from a Culturally and Linguistically diverse background and those who identify as LGBTQIA+.
- Actively contribute to the implementation of clinical governance activity, quality improvement projects, research programs and health promotion in areas relevant to service.
- Actively participate in team meetings, complete clinical and administrative data collection and case records to a consistent high standard.
- Practice in accordance with the professional body’s code of conduct, practice standards and organisational guidelines and legislative requirements.
- Undertake other duties appropriate to this level of classification which contribute to the operation of the organisation.
About you
CHS is committed to workforce diversity and to creating an inclusive workplace. As part of this commitment, we welcome applications from all diversity groups. Aboriginal and Torres Strait Islander peoples, people with disability and people who identify as LGBTQIA+ are particularly encouraged to apply.
Behavioural Capabilities
- Good organisational skills with a high degree of drive and a solution focussed approach.
- Adaptability and flexibility to accommodate change and provide responsive services to meet client’s needs.
- Effective communication and interpersonal skills.
- Ability to perform novel, complex, critical or difficult tasks with professional supervision.
Position Requirements / Qualifications
Mandatory
- Relevant tertiary qualifications and a minimum of 3 years’ experience working professionally in Social Work.
- Degree in Social Work (or equivalent).
- Professional membership or eligibility for professional membership of the Australian Association of Social Workers (AASW).
- The successful applicant will need to be available for shift work over weekends and evenings and will be required to work shutdown and public holidays.
- CHS is leading the drive to digitally transform health service delivery in Australia through the implementation of a territory wide Digital Health Record. Computer literacy skills are required which are relevant to this role as you will be responsible for completing required documentation and becoming a proficient user of the Digital Health Record and/or other Information Technology systems; once proficient, you will need to remain current with changes, updates and contingencies.
Desirable
- Drivers licence.
- Have an understanding of how the National Safety and Quality Health Service (NSQHS) indicators align with this role.
- Fulfil the responsibilities of this role in alignment to the CHS Exceptional Care Framework and all other related frameworks.
Please note prior to commencement successful candidates will be required to:.
- Undergo a pre-employment National Police Check.
- Comply with Canberra Health Services Occupational Assessment, Screening and Vaccination policy.
- Comply with CHS Credentialing and scope of clinical practice requirements for allied health professionals.
What you Require (Key Selection Criteria)
These are the key selection criteria for how you will be assessed in conjunction with your resumé and experience.
- Clinical experience with proven specialist knowledge in crisis intervention, clinical assessment and case management and ability to provide a high level of skilled complex interventions to support complex interventions, which are responsive to multi-faceted patient needs. `
- Superior level of oral and written communication skills which is demonstrated through the ability to establish and maintain effective working relationships with internal and external service providers and stakeholders and work collaboratively within a multidisciplinary team.
- Demonstrated critical self-reflection and active participation in professional supervision and provide clinical supervision to professional staff and students.
- Demonstrated initiation in undertaking innovative quality improvement activities through policy review, quality improvement processes and research to develop evidence-based practice.
- Demonstrates understanding of, and adherence to, safety and quality standards, work, health and safety (WH&S) and the positive patient experience. Displays behaviour consistent with CHS’s values of reliable, progressive, respectful and kind.
Work Environment Description
The following work environment description outlines the inherent requirements of the role and indicates how frequently each of these requirements would need to be performed. Please note that the ACT Public Service is committed to providing reasonable adjustments and ensuring all individuals have equal opportunities in the workplace.
| Administrative | Frequency |
|---|---|
| Telephone use | Frequently |
| General computer use | Frequently |
| Extensive keying/data entry | Frequently |
| Graphical/analytical based | Occasionally |
| Sitting at a desk | Frequently |
| Standing for long periods | Frequently |
| Psychosocial demands | Frequency |
|---|---|
| Distressed People e.g. Emergency or grief situations | Frequently |
| Aggressive & Uncooperative People e.g. drug / alcohol, dementia, mental illness | Frequently |
| Unpredictable People e.g. Dementia, mental illness, head injuries | Frequently |
| Restraining e.g. involvement in physical containment of clients/consumers | Never |
| Exposure to Distressing Situations e.g. Child abuse, viewing dead / mutilated bodies; verbal abuse; domestic violence; suicide | Frequently |
| Physical demands | Frequency |
|---|---|
| Distance walking (large buildings or inter-building transit) | Frequently |
| Working outdoors | Occasionally |
| Manual handling | Frequency |
|---|---|
| Lifting 0 - 9kg | Frequently |
| Lifting 10 - 15kg | Occasionally |
| Lifting 16kg+ | Occasionally |
| Climbing | Occasionally |
| Running | Never |
| Reaching | Occasionally |
| Kneeling | Occasionally |
| Foot and leg movement | Occasionally |
| Hand, arm and grasping movements | Occasionally |
| Bending/squatting | Occasionally |
| Bend/Lean Forward from Waist/Trunk twisting | Occasionally |
| Push/pull | Occasionally |
| Sequential repetitive movements in a short amount of time | Occasionally |
| Travel | Frequency |
|---|---|
| Frequent travel – multiple work sites | Occasionally |
| Frequent travel – driving | Occasionally |
| Specific hazards | Frequency |
|---|---|
| Working at heights | Never |
| Exposure to extreme temperatures | Never |
| Operation of heavy machinery e.g. forklift | Never |
| Confined spaces | Occasionally |
| Excessive noise | Occasionally |
| Low lighting | Occasionally |
| Handling of dangerous goods/equipment e.g. gases; liquids; biological. | Never |
| Slippery or uneven surfaces | Occasionally |
Directorate: Canberra Health Services
Division: North Canberra Hospital
Business Unit: Social Work
Position number: LP6929
Position title: After Hours Senior Social Worker
Classification: Health Professional Level 3
Location: North Canberra Hospital, Bruce Canberra
Reporting relationships: After Hours Senior Social Worker > Director Social Work and Psychology > Executive Director Allied Health