This role provides recruitment administration and support services to Canberra Health Services, delivering customer-focused recruitment and onboarding activities to meet workforce needs. The role is transactional in nature and requires strong organisational, problem-solving, and communication skills to administer end-to-end recruitment processes, process recruitment requests, ensure approvals are in place, generate employment correspondence, coordinate pre-employment background screening, liaise with candidates and stakeholders to meet legislative requirements, support HR operations, coordinate onboarding, and undertake small projects as required.

1. Engage in all activities required in administering recruitment processes for new candidates to Canberra Health Services, including internal staffing variation requests.
2. Manage the functional email inbox, providing prompt and informed responses to all recruitment related queries and requests.
3. Provide guidance and timely advice to hiring managers on recruitment best practices and compliance, including ad text creation, sourcing channels, panel composition, candidate management, and relevant provisions of the ACT Government Enterprise Agreement and applicable employment legislation.
4. Support the onboarding of all staff, including clinicians, ensuring induction and completion of mandatory compliance requirements such as health screening and background checks.
5. Operate collaboratively with internal stakeholders, including but not limited to the Payroll function, Learning and Development and IT to ensure appropriate documentation is provided to relevant areas.
6. Undertake other duties appropriate to this level of classification which contribute to the operation of the organisation.

• Collaborative approach with the ability to engage with a range of internal and external stakeholders across various disciplines.
• Demonstrate initiative and able work under limited direction.
• Regularly engage with other administrative functions (including but not limited to Payroll) to ensure process transition seamlessly across functions.
• Proactive mindset with an ability to drive innovation, focus on process improvement and demonstrate empathy.
• Customer service focus with a desire to support clients through prescribed processes
• Understanding of and ability to drive a focus on successfully managing and continuously improving the candidate experience.

Specific responsibilities include but are not limited to the following.

Desirable

• Have an understanding of how the National Safety and Quality Health Service (NSQHS) indicators align with this role.

Specific responsibilities include but are not limited to the following.

Desirable

• An understanding of both medical and standard recruitment practices in a public service environment.
• Fulfil the responsibilities of this role in alignment to the CHS Exceptional Care Framework and all other related frameworks.

• Undergo a pre-employment National Police Check.
• Comply with Canberra Health Services Occupational Assessment, Screening and Vaccination policy.

All employees are required to:

• adhere to the Canberra Health Services Values and the ACT Public Service Code of Conduct
• act in accordance and comply with all relevant Safety and Quality policies and procedures.

These are the key selection criteria for how you will be assessed in conjunction with your resumé and experience.

1. Demonstrated experience in human resource roles with a strong understanding of recruitment principles and practices, preferably in a public sector environment.
2. Experience in working with a wide range of internal and external stakeholders.
3. Understanding of and experience in the use of HR computerised systems. Previous experience in Oracle platforms will be highly regarded.
4. Demonstrated ability to organise workloads and manage competing priorities while meeting tight deadlines with high level attention to detail.
5. Demonstrates understanding of, and adherence to, safety and quality standards, Work Health and Safety and the positive patient experience. Displays’ behaviour consistent with CHS’s values of reliable, progressive, respectful, and kind.

The following work environment description outlines the inherent requirements of the role and indicates how frequently each of these requirements would need to be performed. Please note that the ACT Public Service is committed to providing reasonable adjustments and ensuring all individuals have equal opportunities in the workplace.

Administrative	Frequency
Telephone use	Frequently
General computer use	Frequently
Extensive keying/data entry	Frequently
Graphical/analytical based	Occasionally
Sitting at a desk	Frequently
Standing for long periods	Never

Psychosocial demands	Frequency
Distressed People e.g. Emergency or grief situations	Never
Aggressive & Uncooperative People e.g. drug / alcohol, dementia, mental illness	Never
Unpredictable People e.g. Dementia, mental illness, head injuries	Never
Restraining e.g. involvement in physical containment of clients/consumers	Never
Exposure to Distressing Situations e.g. Child abuse, viewing dead / mutilated bodies; verbal abuse; domestic violence; suicide	Never

Physical demands	Frequency
Distance walking (large buildings or inter-building transit)	Never
Working outdoors	Never

Manual handling	Frequency
Lifting 0 - 9kg	Never
Lifting 10 - 15kg	Never
Lifting 16kg+	Never
Climbing	Never
Running	Never
Reaching	Never
Kneeling	Never
Foot and leg movement	Never
Hand, arm and grasping movements	Never
Bending/squatting	Never
Bend/Lean Forward from Waist/Trunk twisting	Never
Push/pull	Never
Sequential repetitive movements in a short amount of time	Never

Travel	Frequency
Frequent travel – multiple work sites	Occasionally
Frequent travel – driving	Occasionally

Specific hazards	Frequency
Working at heights	Never
Exposure to extreme temperatures	Never
Operation of heavy machinery e.g. forklift	Never
Confined spaces	Never
Excessive noise	Never
Low lighting	Never
Handling of dangerous goods/equipment e.g. gases; liquids; biological.	Never
Slippery or uneven surfaces	Never