Reporting to the General Manager (GM) the Business Manager is responsible for providing high level advice to, and coordinating, driving and delivering work undertaken by the GM.

As Business Manager you will work closely with the GM, the executive, and the teams that report to the GM. You will support the organisation to meet key compliance requirements, including undertaking ministerial and government business.

Specific responsibilities include, but are not limited to, the following.

1. Provide management and oversight of highly complex issues and projects.
2. Provide strategic and procedural advice on directorate and government issues, whether on request, in consultation with relevant areas, or on your own initiative.
3. Prepare strategic and complex submissions, reports, briefs and correspondence in relation to a diverse range of matters on behalf of the GM.
4. Liaise with CHS executives and their business units, other ACTPS directorates and external stakeholders on behalf of the GM.
5. Provide leadership and oversight to a small support team, including an Executive Assistant and an Executive Officer, to ensure effective support to the General Manager
6. Undertake other duties appropriate to this level of classification which contribute to the operation of the organisation.

Specific competencies include but are not limited to the following:

• High level communications skills, with demonstrated capability to effectively communicate with senior executive staff across the organisation and external stakeholders.
• A demonstrated record of achievement in implementing organisational strategies to enhance service delivery and business functions.
• Strong organisational skills with a high degree of initiative and drive.
• Adaptability and flexibility to accommodate change and provide responsive services to meet clients’ needs.

Specific qualfications include but are not limited to the following.

Essential

• No essential qualifications required.

Desirable

• No desirable qualifications required.

Specific experience include but are not limited to the following.

Essential

• Relevant qualifications in public sector management and/or relevant public sector experience.

Desirable

• Experience working in a health care setting.
• Experience or knowledge of the CHS Exceptional Care Framework, and all other related frameworks.
• Have an understanding of how the National Standards and Quality Health Service (NSQHS) indicators align with this role.

Appointment to this position is conditional on being granted and retaining appropriate clearances.

• Pre-employment National Police Check.
• Comply with Canberra Health Services Occupational Assessment, Screening and Vaccination policy.

All employees are required to:

• adhere to the Canberra Health Services Values and the ACT Public Service Code of Conduct
• act in accordance and comply with all relevant Safety and Quality policies and procedures.

These are the key selection criteria for how you will be assessed in conjunction with your resumé and experience.

1. Proven highly developed research and analytical skills, with the demonstrated ability to make sound judgements on sensitive and complex issues.
2. Highly developed interpersonal and communication skills, both written and oral, and the demonstrated ability to work with people across different levels.
3. Exceptional organisational skills and demonstrated ability to be proactive, flexible and to manage competing priorities while working under pressure and within tight timeframes in a dynamic work environment.
4. Demonstrated strong people management skills, including experience leading, mentoring, and supporting teams.
5. Demonstrates understanding of, and adherence to, safety and quality standards, Work Health and Safety and the positive patient experience. Displays’ behaviour consistent with CHS’s values of reliable, progressive, respectful, and kind.

The following work environment description outlines the inherent requirements of the role and indicates how frequently each of these requirements would need to be performed. Please note that the ACT Public Service is committed to providing reasonable adjustments and ensuring all individuals have equal opportunities in the workplace.

Administrative	Frequency
Telephone use	Frequently
General computer use	Frequently
Extensive keying/data entry	Occasionally
Graphical/analytical based	Frequently
Sitting at a desk	Frequently
Standing for long periods	Occasionally

Psychosocial demands	Frequency
Distressed People e.g. Emergency or grief situations	Never
Aggressive & Uncooperative People e.g. drug / alcohol, dementia, mental illness	Never
Unpredictable People e.g. Dementia, mental illness, head injuries	Never
Restraining e.g. involvement in physical containment of clients/consumers	Never
Exposure to Distressing Situations e.g. Child abuse, viewing dead / mutilated bodies; verbal abuse; domestic violence; suicide	Never

Physical demands	Frequency
Distance walking (large buildings or inter-building transit)	Occasionally
Working outdoors	Never

Manual handling	Frequency
Lifting 0 - 9kg	Occasionally
Lifting 10 - 15kg	Never
Lifting 16kg+	Never
Climbing	Never
Running	Never
Reaching	Occasionally
Kneeling	Never
Foot and leg movement	Frequently
Hand, arm and grasping movements	Frequently
Bending/squatting	Occasionally
Bend/Lean Forward from Waist/Trunk twisting	Occasionally
Push/pull	Occasionally
Sequential repetitive movements in a short amount of time	Occasionally

Travel	Frequency
Frequent travel – multiple work sites	Never
Frequent travel – driving	Never

Never Specific hazards	Frequency
Working at heights	Never
Exposure to extreme temperatures	Never
Operation of heavy machinery e.g. forklift	Never
Confined spaces	Never
Excessive noise	Never
Low lighting	Never
Handling of dangerous goods/equipment e.g. gases; liquids; biological.	Never
Slippery or uneven surfaces	Never