Position overview

Key Responsibilities

Under limited direction of the Senior Technical Officer, you will perform technical tasks in support of the Prosthetic and Orthotic Service, Specialised Wheelchair and Posture Seating Service and other clients of CHS. You will:

1. Manufacture, maintain and repair clinical devices, including mobility and seating equipment, prosthetic/orthotic devices and medical grade footwear to suit the requirements of clients.
2. Provide technical support to clinical staff in relation to design, fabrication, maintenance and repair of clinical devices, including mobility and seating equipment, prosthetic/orthotic devices and medical grade footwear.
3. Manage and record costs of supplies, parts and materials plus compile time usage in a job-card format for invoicing of services.
4. Manage and prioritise workflow and perform consistently to a high level in regard to attention to detail of assigned work.
5. Work effectively as a member of a multidisciplinary team with a diverse client base.
6. Participate in quality improvement projects, redesign activities, continuing professional development and performance management.
7. Complete administrative data collection as required and ability to use relevant computer applications.
8. Undertake other duties appropriate to this level of classification which contribute to the operation of the organisation.

Competencies

Specific competencies include but are not limited to the following.

• Strong technical skills in fabrication, repair and maintenance of clinical equipment.
• Ability to manage workload and meet deadlines.
• Problem-solving and attention to detail.
• Effective communication and teamwork skills.
• Knowledge of safety, quality and WHS requirements.
• Ability to maintain accurate records and documentation.
• Commitment to client-centred service and continuous improvement.

Qualifications

Specific qualifications include, but are not limited to, the following.

Essential

• Trade Certificate or equivalent recognised qualification relevant to the role.
• Working with Vulnerable People registration (or ability to obtain).

Desirable

• Understanding of how the National Safety and Quality Health Service (NSQHS) indicators align with this role.
• Current Driver License.

Experience

Specific experience include, but are not limited to, the following.

Essential

• Experience in fabrication, maintenance and repair of technical equipment.
• Experience managing workflow and working independently.
• Experience using workshop tools, machinery and computer systems.
• Knowledge of WHS and quality requirements.

Desirable

• Experience in prosthetics, orthotics, wheelchair/seating or rehabilitation equipment services.
• Experience working in a healthcare setting and/or with NDIS-funded services.
• Experience or knowledge of the CHS Exceptional Care Framework and all other related frameworks.

Please note prior to commencement successful candidates will be required to:

• Undergo a pre-employment National Police Check.
• Current registration issued under the Working with Vulnerable People (Background Checking) Act 2011 is required.
• Comply with Canberra Health Services Occupational Assessment, Screening and Vaccination policy.

Important information

All employees are required to:

• Adhere to the Canberra Health Services Values and the ACT Public Service Code of Conduct.
• Act in accordance and comply with all relevant Safety and Quality policies and procedures.
• Comply with all relevant clinical and/or competency standards.

CHS is leading the drive to digitally transform health service delivery in Australia through the implementation of a territory wide Digital Health Record. Computer literacy skills are required which are relevant to this role as you will be responsible for completing the required documentation and becoming a proficient user of the Digital Health Record and/or other Information Technology systems; once proficient, you will need to remain current with changes, updates, and contingencies.

What you Require (Key Selection Criteria)

These are the key selection criteria for how you will be assessed in conjunction with your resumé and experience.

1. Experience and demonstrated ability in manufacture, modification, maintenance and repair of clinical devices, including mobility and seating equipment, prosthetic/orthotic devices and medical grade footwear.
2. Experience and demonstrated ability to manage and prioritise workflows and complete manufacture of specific equipment to design specifications.
3. Proven ability to maintain set technical standards in line with industry, TGA and ACT Government and Canberra Health Services legislative and policy requirements.
4. Well-developed oral and written communication skills, including the demonstrated ability to establish and maintain strong and effective working relationships with other members of a multi-disciplinary team as well as clients and their carers.
5. Demonstrates understanding of, and adherence to, safety and quality standards, Work Health and Safety and the positive patient experience. Displays behaviour consistent with CHS’s values of reliable, progressive, respectful, and kind.

Work environment description

The following work environment description outlines the inherent requirements of the role and indicates how frequently each of these requirements would need to be performed. Please note that the ACT Public Service is committed to providing reasonable adjustments and ensuring all individuals have equal opportunities in the workplace.