Position overview

Infrastructure and Health Support Services (IHSS), a Division of Canberra Health Services, are responsible for:

• Maintenance and Service Delivery (Canberra Hospital and Off-Site facilities)
• Engineering and Project Delivery
  • Minor Works Projects
  • Project Liaison
  • Safety and Risk
  • Strategic Accommodation and Volunteers
• Business Operations and Planning
  • Procurement and Contracts
  • Leasing and Staff Accommodation
  • Strategic Asset Management
  • Administration
• Business Operations
  • Domestic and Environmental Services
  • Food Services
  • Sterilising Services
• Operational Support Services
  • Protective Services
  • Client Services (main reception and switchboard)
  • Fleet, Parking and Transport
  • Mailroom

Facilities Management (FM) Branch is part of IHSS and is responsible for planned and reactive maintenance, asset management, engineering and project services, safety and risk and management of utilities, contracts and leasing for the CHS property portfolio across the ACT.

The Senior Director of Maintenance will report to the IHSS Executive Group Manager and will be responsible for leading a team of internal trade staff and contractors and strategically managing planned and reactive maintenance activities across Canberra Hospital and off-site facilities.

The Senior Director of Maintenance will have a detailed and extensive knowledge of facilities management including a comprehensive knowledge of relevant Compliance, Australian Standards, Legislation, Regulations, Code of Practice and the ability to interpret and apply CHS Policies and Procedures.

The incumbent will provide outstanding leadership and management skills, have extensive negotiation skills and be able to represent at a senior level on behalf of the organization. The position is crucial to the support of patient care by ensuring the day-to-day maintenance and operations of facilities, including the management of staff and financials (budget).

Key Responsibilities

Specific responsibilities include, but are not limited to, the following. You will:

1. Lead and manage the day-to-day management of facility maintenance staffing (including the on-call program), financial (budget) and/or physical resources, involving a considerable variety of activities requiring extensive co-ordination and integration.
2. Independently develop, implement and manage compliance and governance of planned and reactive maintenance undertaken by internal trade staff and contractors.
3. Have high level written and verbal communication skills, representing and negotiating on behalf of Facilities Management and Canberra Health Services on significant and complex infrastructure matters.
4. Develop and implement Business Continuity Plans to enable essential services to be delivered within minimal disruption including the management of exercise activities to validate the effectiveness of the Plans.
5. Develop, implement, and report on progressive improvement of Facilities Management policies and procedures relating to FM best practice maintenance and asset management activities.
6. Manage and support minor procurement activities relating to planned and reactive maintenance and/or the replacement of plant and equipment.
7. Undertake other duties appropriate to this level of classification which contribute to the operation of the organisation.

Competencies

Specific competencies include but are not limited to the following:

• Extensive knowledge and significant proven experience in a senior position managing building maintenance or projects in relation to building services and infrastructure.
• Well-developed leadership qualities, including the ability to inspire and motivate others to achieve goals, identify and develop the potential in others, and assess and address future workforce and capability requirements.
• Professional and personable with effective communication skills and the ability to develop and maintain effective relationships with key stakeholders within the Directorate, across Government and industry to benefit the quality-of-service delivery from Facilities Management.
• Adaptability and flexibility to accommodate change and provide responsive services to meet clients’ needs.
• An organised approach to work, managing competing priorities and attention to detail on work undertaken.
• Behave with integrity, honesty and transparency in performing your duties, managing and using government resources, dealing with contractors and providers, and working with clients and customers.

Qualifications and Experience

Essential

• Hold a relevant professional qualification in Engineering, Architecture, Project Management or accreditation with a professional body recognised within Australia; or
• Hold a relevant building degree; or
• Have significant building or infrastructure knowledge and/or project management experience at a senior level.
• Hold a current drivers licence.

Desirable

• Knowledge and experience of the technical requirements affecting health services and assets.
• A trade qualification and/or minimum of 10 years’ experience in relation to building services.
• Have an understanding of how the National Safety and Quality Health Service (NSQHS) indicators align with this role.
• Experience or knowledge of the CHS Exceptional Care Framework and all other related frameworks.

Prior to commencement

Appointment to this position is conditional on being granted and retaining appropriate clearances:

• Undergo a pre-employment National Police Check.

Important information

All employees are required to:

• Adhere to the Canberra Health Services Values and the ACT Public Service Code of Conduct.
• Act in accordance and comply with all relevant Safety and Quality policies and procedures.
• Comply with all relevant competency standards.

CHS is leading the drive to digitally transform health service delivery in Australia through the implementation of a territory wide Digital Health Record. Computer literacy skills are required which are relevant to this role as you will be responsible for completing required documentation and becoming a proficient user of the Digital Health Record and/or other Information Technology systems; once proficient, you will need to remain current with changes, updates, and contingencies.

What you Require (Key Selection Criteria)

These are the key selection criteria for how you will be assessed in conjunction with your resumé and experience.

1. Significant leadership and management experience in planned and reactive maintenance for large facilities including the management of staff (including the on-call program), financial management, and/or physical resources.
2. Demonstrated experience at a senior level to develop, implement, manage, and evaluate planned and reactive maintenance compliance and governance processes.
3. Proven knowledge and application of the National Construction Code, Codes of Practice, and relevant Australian Standards in a multi-disciplinary engineering environment including an understanding of Government Procurement directions.
4. Highly developed interpersonal, oral and written communication skills include the ability to interact, liaise, coordinate with and negotiate with other business units, stakeholders, clients, suppliers, and contractors.
5. Demonstrates understanding of, and adherence to, safety and quality standards, work, health and safety (WH&S) and the positive patient experience. Displays’ behaviour consistent with CHS’s values of reliable, progressive, respectful and kind.

Work environment description

The following work environment description outlines the inherent requirements of the role and indicates how frequently each of these requirements would need to be performed. Please note that the ACT Public Service is committed to providing reasonable adjustments and ensuring all individuals have equal opportunities in the workplace.