Position overview

The Division of the Executive Director of Nursing and Midwifery has accountability for the following functions:

• Industrial advocacy and engagement for the nursing and midwifery professions supported by specialist industrial relations guidance
• Professional governance including quality standards and leadership
• Nurse Practitioner credentialling and assurance of nursing and midwifery workforce
• Oversight and direct cohort management of the nursing and midwifery workforce, including the New Graduate and Novice Nurse Programs and potential for future
• Support and oversight of advanced practice training development
• Oversight of Nursing Ratio compliance and reporting
• Infection Prevention and Control
• Occupational medicine

The Nursing and Midwifery Workforce Unit supports the Executive Director of Nursing and Midwifery and aligns with the responsibilities detailed in the ACT Public Sector Nursing and Midwifery Enterprise Agreement 2023–2026 and various ACT Health strategies.

The position works closely with CHS team managers to manage and progress workforce and recruitment needs, including compliance checking. The recruitment lead supports many aspects of this unit, including but not limited to inbox and phone line management, liaising with managers and candidates, managing recruitment outcomes and administrative functions of the unit.

Key Responsibilities

Specific responsibilities include, but are not limited to, the following.

1. Participate in a phone roster, providing advice and actioning requests from internal and external clients, including being an escalation point for the ASO3 officers and cover leave shortfalls.
2. Coordinate and action the recruitment and onboarding of nursing and midwifery staff, ensuring compliance against relevant legislation.
3. Participate in the induction and training of new or less experienced staff including monitoring operations of the recruitment activities.
4. Provide advice and assistance to CHS staff at all levels on general recruitment and related enterprise agreement interpretation for relevant workforce requirements.
5. Demonstrated strong oral and written communication skills including the ability to prepare correspondence, maintain accurate data, and engage with stakeholders verbally and through written correspondence.
6. Become a strong user in the departments IT systems including but not limited to, CRIS21, Taleo, SharePoint, HRSD, Excel, Squiz and Teams.
7. Undertake other duties appropriate to this level of classification which contributes to the operation of the organisation.

Competencies

Specific competencies include, but are not limited to, the following.

• Demonstrated understanding of, and adherence to standards and guidelines to ensure consistency and accurate data.
• Adaptability and flexibility to accommodate change and provide responsive services to meet organisational needs.
• Strong interpersonal and communication skills.
• Problem solving skills and the ability to critically think.
• Organisational skills, and the ability to prioritise tasks.

Qualifications and Experience

Specific responsibilities include, but are not limited to, the following.

Essential

• Experience within administrative positions.

Desirable

• Experience or knowledge of the CHS Exceptional Care Framework, and all other related frameworks.
• Have an understanding of how the National Safety and Quality Health Service (NSQHS) indicators align with this role.

Prior to commencement

Appointment to this position is conditional on being granted and retaining appropriate clearances:

• Pre-employment National Police Check.

Important information

All employees are required to:

• Adhere to the Canberra Health Services Values and the ACT Public Service Code of Conduct.
• Act in accordance and comply with all relevant Safety and Quality policies and procedures.
• Comply with all relevant clinical and/or competency standards.

CHS is leading the drive to digitally transform health service delivery in Australia through the implementation of a territory wide Digital Health Record. Computer literacy skills are required which are relevant to this role as you will be responsible for completing required documentation and becoming a proficient user of the Digital Health Record and/or other Information Technology systems; once proficient, you will need to remain current with changes, updates, and contingencies.

What you Require (Key Selection Criteria)

These are the key selection criteria for how you will be assessed in conjunction with your resumé and experience.

1. Demonstrated application of effective communication (oral and written), negotiation and problem-solving skills, within a multidisciplinary team and to clients.
2. Demonstrated ability in the use and training of computer applications, including Excel.
3. Demonstrated ability to work effectively in a high-pressure, high-volume work environment including organising workflows, setting priorities, and meeting deadlines.
4. Experience in providing kind, high-quality customer service in a professional setting.
5. Demonstrates understanding of, and adherence to, safety and quality standards, Work Health and Safety and the positive patient experience. Displays behaviour consistent with CHS’s values of reliable, progressive, respectful, and kind.

Work environment description

The following work environment description outlines the inherent requirements of the role and indicates how frequently each of these requirements would need to be performed. Please note that the ACT Public Service is committed to providing reasonable adjustments and ensuring all individuals have equal opportunities in the workplace.