Position overview

The Division of Mental Health, Justice Health and Alcohol and Drug Services (MHJHADS) is a clinical division of Canberra Health Services. The Division provides a range of health services directly and through partnerships with community organisations. The services provided range from acute crisis support through to treatment, rehabilitation, recovery and harm minimisation. Services are delivered at several locations, including hospital inpatient and outpatient settings, community health centres, detention centres, and other community settings including people’s homes. These services include (and are not limited to):

• Rehabilitation and Speciality Services
• Adult Community Mental Health Services (ACMHS)
• Adult Acute Mental Health Services (AAMHS)
• Alcohol & Drug Services (ADS)
• Child & Adolescent Mental Health Services (CAMHS)
• Justice Health Services (JHS)

Key Responsibilities

Under limited direction of the Director of Allied Health, you will:

1. Provide administrative assistance to the Director of Allied Health and the Office of the Director of Allied Health including, but not limited to, coordination, timely follow up of correspondence and tasks, the scheduling of meetings, providing secretariat support for committees, and drafting of correspondence.
2. Manage the Director’s diary, email correspondence, and ensure appropriate action is taken. Assist the Director in effective communication via consultation and collaboration with external stakeholders.
3. Assist Director in the daily running of the Director’s office through management of financial, physical, human resources. This may include the following tasks:
   • Process invoices and accounts payable.
   • Prepare reconciliations.
   • Report regularly on expenditure.
   • Collecting and processing leave forms.
   • Stationery orders.
4. Assist the Director and staff of the Office of the Director of Allied Health in initiating and implementing new projects by making appropriate contacts, setting up meetings and conducting research for policies and guidelines. This includes gathering and critically analysing information from diverse sources to explore ideas and complete tasks.
5. Assist the Director and staff of the Office of the Director of Allied Health in the evaluation of allied health initiatives, projects, policy, and practice.
6. Provide administrative support to professional governance functions of allied health staff. This includes having a basic understanding of the statutory and professional requirements for each of the Allied Health professions.
7. Undertake relevant quality improvement tasks necessary for the Division and assist in gathering and critically analysing information to provide recommendations for improvement.
8. Undertake other duties appropriate to this level of classification with flexibility and contribute to the operation of the organisation.

Competencies

Specific competencies include but are not limited to the following:

• Be flexible, adaptable, and comfortable with a changing working environment.
• Competent negotiation and influencing skills in dealing with complex situations.
• Displays critical thinking skills and forms defensible conclusions based on evidence and sound judgement.
• Strong communication skills and the ability to develop and maintain networks across CHS and with external parties.

Qualifications and Experience

Specific qualifications and experience include, but is not limited to, the following.

Essential

• N/A

Desirable

• Current Driver’s license.
• Have an understanding of how the National Safety and Quality Health Service (NSQHS) indicators align with this role.
• Experience or knowledge of the CHS Exceptional Care Framework, and all other related frameworks.

Prior to commencement

Appointment to this position is conditional on being granted and retaining appropriate clearances:

• Undergo a pre-employment National Police Check.
• Comply with Canberra Health Services Occupational Assessment, Screening and Vaccination policy.

Important information

All employees are required to:

• Adhere to the Canberra Health Services Values and the ACT Public Service Code of Conduct.
• Act in accordance and comply with all relevant Safety and Quality policies and procedures.

CHS is leading the drive to digitally transform health service delivery in Australia through the implementation of a territory wide Digital Health Record. Computer literacy skills are required which are relevant to this role as you will be responsible for completing required documentation and becoming a proficient user of the Digital Health Record and/or other Information Technology systems; once proficient, you will need to remain current with changes, updates, and contingencies.

What you Require (Key Selection Criteria)

These are the key selection criteria for how you will be assessed in conjunction with your resumé and experience.

1. Proven experience in providing support at the Director level, including high level written communication skills, sound interpersonal skills, negotiating skills and the ability to represent Canberra Health Services to external stakeholders.
2. Experience in providing high level organisational and office management skills including the ability to exercise initiative, prioritise workloads while maintaining high work standards and accuracy, experience with government financial practices and meeting deadlines.
3. Demonstrated ability to provide secretariat support including secretariat experience, advanced keyboard skills and the delivery of administrative support services.
4. Demonstrated ability in the gathering and critical analysis of information from diverse sources.
5. Demonstrates understanding of, and adherence to, safety and quality standards, Work Health and Safety and the positive patient experience. Displays’ behaviour consistent with CHS’s values of reliable, progressive, respectful, and kind.

Work environment description

The following work environment description outlines the inherent requirements of the role and indicates how frequently each of these requirements would need to be performed. Please note that the ACT Public Service is committed to providing reasonable adjustments and ensuring all individuals have equal opportunities in the workplace.