Position overview
This position is responsible for rostering medical officers across the Canberra Hospital and University of Canberra Hospital. Applications may be considered on application and reference reports only.
Specific responsibilities include, but are not limited to, the following.
- Manage the recruitment for the junior and senior medical workforce at the Canberra Hospital (TCH), and other administrative processes related to the junior medical workforce; and
- Medical Rostering and administration for the Junior Medical workforce at TCH, including a 24/7 medical rostering on-call service; and
- The development, co-ordination, management and facilitation of the Prevocational Junior Medical Officer Education and Training Program; and
- Manage the recruitment, rostering and administration related to the Junior Medical workforce.
Under broad direction from the Medical Roster Team Manager, you will ensure efficient, reliable and high-quality rostering, administrative and support services to the Junior Medical workforce of Canberra Health Services (CHS). Assist in the provision of financial accountability and FTE governance over the JMO cohort of CHS.
Key Responsibilities
Specific responsibilities include, but are not limited to, the following.
Under limited direction of the Medical Roster Manager, you will perform day to day rostering task related the JMOs. You will:
- Assist in the development of JMO rosters to ensure they meet the clinical, educational and Enterprise Agreement requirements.
- Maintenance of the JMO rosters, including daily rostering adjustments for leave and unrostered overtime, and appropriate provision of clinical cover in the event of unscheduled leave.
- Provide advice and assistance to staff at all levels on general rostering and related enterprise agreement interpretation.
- Manage/oversee the leave approval process and maintain records in relation to Junior Medical Officer leave.
- Participate in the 24/7 rostering on-call service, including weekend on-call cover.
- Assist in the management and analysis of the salary reports for Junior Medical staff, including those on secondment to external hospitals.
- Assist in the management of the reconciliation and billing of secondment hospitals in relation to junior medical staff.
- Undertake other duties appropriate to this level of classification which contribute to the operation of the organisation.
Behavioral Capabilities
Specific responsibilities include, but are not limited to, the following.
- Strong organisational skills with a proactive approach to tasks.
- Adaptability and flexibility to accommodate change and provide responsive services to meet service needs.
- Ability to think laterally in order to find alternative rostering options during period of decreased staffing.
- Ability to robustly negotiate and manage situations with personnel who may be unwilling to work rostered/required shifts.
Qualifications & Experience
Specific responsibilities include, but are not limited to, the following.
Essential
- Previous rostering experience in a public hospital environment.
- Computer literacy skills are required which are relevant to this role as you will be responsible for completing required documentation and becoming a proficient user of the Digital Health Record and/or other Information Technology systems; once proficient, you will need to remain current with changes, updates and contingencies.
Desirable
- Have an understanding of how the National Safety and Quality Health Service (NSQHS) indicators align with this role.
- Experience or knowledge of the CHS Exceptional Care Framework, and all other related frameworks.
Prior to commencement
Appointment to this position is conditional on being granted and retaining appropriate clearances:
- Pre-employment National Police Check.
Important information
All employees are required to:
- adhere to the Canberra Health Services Values and the ACT Public Service Code of Conduct
- act in accordance and comply with all relevant Safety and Quality policies and procedures.
- Comply with all relevant clinical and/or competency standards.
- Be available for weekend and/or after-hours work.
CHS is leading the drive to digitally transform health service delivery in Australia through the implementation of a territory wide Digital Health Record. Computer literacy skills are required which are relevant to this role as you will be responsible for completing required documentation and becoming a proficient user of the Digital Health Record and/or other Information Technology systems; once proficient, you will need to remain current with changes, updates, and contingencies.
What you Require (Key Selection Criteria)
These are the key selection criteria for how you will be assessed in conjunction with your resumé and experience.
- Proven experience or the ability to quickly acquire knowledge of the processes and procedures involved in rostering, including a working knowledge of enterprise agreements or similar employment frameworks.
- Demonstrated high level oral and written communication skills, including the ability to liaise with staff at all levels and contribute to a positive work environment.
- Proven ability to plan, organise and prioritise tasks, especially as a member of a small team.
- Ability to participate in a 24/7 on-call service, providing advice on medical rostering matters across TCH.
- Demonstrates understanding of, and adherence to, safety and quality standards, Work Health and Safety and the positive patient experience. Displays behaviour consistent with CHS’s values of reliable, progressive, respectful, and kind.
Work environment description
The following work environment description outlines the inherent requirements of the role and indicates how frequently each of these requirements would need to be performed. Please note that the ACT Public Service is committed to providing reasonable adjustments and ensuring all individuals have equal opportunities in the workplace.
| Administrative | Frequency |
|---|---|
| Telephone use | Frequently |
| General computer use | Frequently |
| Extensive keying/data entry | Frequently |
| Graphical/analytical based | Occasionally |
| Sitting at a desk | Frequently |
| Standing for long periods | Occasionally |
| Psychosocial demands | Frequency |
|---|---|
| Distressed People e.g. Emergency or grief situations | Occasionally |
| Aggressive & Uncooperative People e.g. drug / alcohol, dementia, mental illness | Never |
| Unpredictable People e.g. Dementia, mental illness, head injuries | Never |
| Restraining e.g. involvement in physical containment of clients/consumers | Never |
| Exposure to Distressing Situations e.g. Child abuse, viewing dead / mutilated bodies; verbal abuse; domestic violence; suicide | Never |
| Physical demands | Frequency |
|---|---|
| Distance walking (large buildings or inter-building transit) | Occasionally |
| Working outdoors | Never |
| Manual handling | Frequency |
|---|---|
| Lifting 0 - 9kg | Occasionally |
| Lifting 10 - 15kg | Never |
| Lifting 16kg+ | Never |
| Climbing | Never |
| Running | Never |
| Reaching | Occasionally |
| Kneeling | Occasionally |
| Foot and leg movement | Occasionally |
| Hand, arm and grasping movements | Occasionally |
| Bending/squatting | Occasionally |
| Bend/Lean Forward from Waist/Trunk twisting | Occasionally |
| Push/pull | Occasionally |
| Sequential repetitive movements in a short amount of time | Occasionally |
| Travel | Frequency |
|---|---|
| Frequent travel – multiple work sites | Never |
| Frequent travel – driving | Never |
| Specific hazards | Frequency |
|---|---|
| Working at heights | Never |
| Exposure to extreme temperatures | Never |
| Operation of heavy machinery e.g. forklift | Never |
| Confined spaces | Never |
| Excessive noise | Never |
| Low lighting | Never |
| Handling of dangerous goods/equipment e.g. gases; liquids; biological. | Never |
| Slippery or uneven surfaces | Never |
Directorate: Canberra Health Services
Division: Executive Director Medical Services
Business Unit: Medical Officer Support, Credentialing, Employment & Training Unit
Position number: P29194, P28397, P11914
Position title: Medical Rostering Officer
Classification: Administrative Services Officer Level 6
Location: Canberra Health Services
Reporting relationships:
Direct Manager: Manager Medical Roster Team
Manager +1: Senior Director MOSCETU
Canberra Health Services (CHS) is focussed on the delivery of high quality, effective, person-centred care. We provide acute, sub-acute, primary and community‐based health services, to the Australian Capital Territory (ACT) and surrounding regions. More information can be found on the CHS website.
Our Vision: creating exceptional health care together
Our Role: to be a health service that is trusted by our community
Our Values: Reliable, Progressive, Respectful and Kind