Position overview

Available for an immediate commencement for 11 months with possible extension and/or permanency. The Medical Administration Assistant is a pivotal role within the Medical Administration unit of Canberra Hospital.

Medical Administration has responsibility for:

• The development, co-ordination, management and facilitation of the Junior Medical Officer (JMO) Education and Training Program
• Rostering of the JMO cohort
• The recruitment and general administration of junior and senior medical workforces

This role works directly in the recruitment team providing support and administrative functions to the recruitment and onboarding of medical officers as well as administrative support to the Medical Administration team when required.

This position would suit a highly organised, strong communicator, with excellent attention to detail, who is comfortable working in a fast-paced environment.

Key Responsibilities

Specific responsibilities include, but are not limited to, the following:

• Providing administrative support to the Medical Administration Unit, including telephone calls, responding to written correspondence, and general enquiries.
• Undertake recruitment and onboarding activities regarding the medical workforce.
• Provision of financial processing for the Unit, including general invoices and locum payments.
• Provide assistance to all teams within the Medical Administration Unit as required.
• Undertake other duties appropriate to this level of classification which contribute to the operation of the organisation.

Competencies

Specific responsibilities include but are not limited to the following:

• Strong communicator, with excellent attention to detail.
• Ability to be flexible and accommodate change whilst providing responsive services to meet clients’ needs
• High degree of common sense, self-awareness and judgement

Qualifications

Essential

• N/A

Desirable

• Have an understanding of how the National Safety and Quality Health Service (NSQHS) indicators align with this role.
• Certificate IV in Health Administration, Human Resources or similar

Experience

Essential

• Experience in an administrative role

Desirable

• Medical workforce knowledge
• Experience or knowledge of the CHS Exceptional Care Framework and all other related frameworks.

Prior to commencement

Appointment to this position is conditional on being granted and retaining appropriate clearances:

• Pre-employment National Police Check.

Important information

All employees are required to:

• Adhere to the Canberra Health Services Values and the ACT Public Service Code of Conduct.
• Act in accordance and comply with all relevant Safety and Quality policies and procedures.

CHS is leading the drive to digitally transform health service delivery in Australia through the implementation of a territory wide Digital Health Record. Computer literacy skills are required which are relevant to this role as you will be responsible for completing required documentation and becoming a proficient user of the Digital Health Record and/or other Information Technology systems; once proficient, you will need to remain current with changes, updates, and contingencies.

What you Require (Key Selection Criteria)

These are the key selection criteria for how you will be assessed in conjunction with your resumé and experience.

1. Proven experience in an administration and customer service role.
2. Well-developed oral and written communication skills with the ability to articulate complex situations in simple form.
3. Demonstrated ability to meet tight deadlines and manage priorities in a high-pressure environment.
4. Demonstrated sound judgment and the ability to contribute to well-considered outcomes
5. Demonstrates understanding of, and adherence to, safety and quality standards, Work Health and Safety and the positive patient experience. Displays behaviour consistent with CHS’s values of reliable, progressive, respectful, and kind.

Work environment description

The following work environment description outlines the inherent requirements of the role and indicates how frequently each of these requirements would need to be performed. Please note that the ACT Public Service is committed to providing reasonable adjustments and ensuring all individuals have equal opportunities in the workplace.