Position overview
The Infrastructure and Health Support Services, Facilities Management Division, is responsible for planned and reactive maintenance, asset management, utilities and contracts and leasing for the Canberra Health Services property portfolio across the ACT.
The HVAC&R technician will have a unique understanding of the responsibilities and accountabilities of the role, being able to work collaboratively across a range of areas in CHS. The incumbent will provide outstanding leadership, communicate professionally and work with flexibility, efficiency, and diplomacy both individually and as part of a complex team effort.
Key Responsibilities
Under limited direction of the HVAC&R Workshop Senior you will be responsible for planned and reactive maintenance activities in accordance with priorities established by the Workshop Senior and Facilities Operations Manager at Canberra Hospital.
You will:
- Undertake planned and reactive maintenance relating to Heating, Ventilation, Air Conditioning and Refrigeration. This includes essential repair work and general maintenance activities at the request of the HVAC&R Workshop Senior or Facilities Operations Manager.
- Liaise with the HVAC&R Workshop Senior regarding plant or equipment failures and to request the supply of goods and/or services as necessary.
- Undertake fault finding on HVAC&R mechanical equipment and systems and report findings.
- Participate in Facilities Management process improvement activities, and where appropriate recommend the investigation of process improvements related to the work area.
- Follow defined WH&S and injury management policies and procedures related to the work being undertaken, in order to ensure their own safety and the safety of others in the workplace.
- Ensure and maintain a high level of safety and cleanliness in the HVAC&R Workshop.
- Complete all report documents, work orders, logbooks and test certificates in hard copy or electronic logger as necessary.
- Undertake other duties appropriate to this level of classification which contribute to the operation of the organisation.
Competencies
Specific competencies include but are not limited to the following:
- Adaptability and flexibility to accommodate change and provide responsive services to meet clients’ needs.
- Effective communication skills and the ability to develop and maintain relationships across Canberra Health Services and relevant external stakeholders.
- An organised approach to work, managing competing priorities and attention to detail on work undertaken.
Qualifications
Essential
- Trade certificate III in Air Conditioning and Refrigeration.
- Restricted Electrical Licence.
- Refrigerant Handling Licence.
- Asbestos Awareness Training.
- General Induction White Card.
- Crystalline Silica Exposure and Awareness.
Desirable
- Confined Space training or willingness to participate in an employer-sponsored course within the first 12 months of employment.
- Working at Heights training or willingness to participate in an employer-sponsored course within the first 12 months of employment.
- Hold a current drivers’ licence.
Experience
Essential
- Proven experience as a HVAC&R technician working in facilities management or construction environments preferable in large health facilities or similar.
- Knowledge of WHS and Safety requirements in facilities management or construction environment.
- Good communication skills both oral and written.
- Sound experience working with maintenance software and other computer applications such as Outlook, MS Word and Excel.
Desirable
- Have an understanding of how the National Safety and Quality Health Service (NSQHS) indicators align with this role.
- Experience or knowledge of the CHS Exceptional Care Framework, and all other related frameworks.
Prior to commencement
Appointment to this position is conditional on being granted and retaining appropriate clearances:
- Undergo a pre-employment National Police Check.
Important information
All employees are required to:
- Adhere to the Canberra Health Services Values and the ACT Public Service Code of Conduct.
- Act in accordance and comply with all relevant Safety and Quality policies and procedures.
CHS is leading the drive to digitally transform health service delivery in Australia through the implementation of a territory wide Digital Health Record. Computer literacy skills are required which are relevant to this role as you will be responsible for completing required documentation and becoming a proficient user of the Digital Health Record and/or other Information Technology systems; once proficient, you will need to remain current with changes, updates, and contingencies.
What you Require (Key Selection Criteria)
These are the key selection criteria for how you will be assessed in conjunction with your resumé and experience.
- Proven experience in HVAC&R services and specialised equipment in a large health care setting or similar environment, and the ability to use (or the potential to learn to use) the BMS (Building Management System) and the Computerised Maintenance Management System.
- Ability to understand priorities relating to services and patient care and to be able to complete work to meet those objectives.
- Proven knowledge of and understanding of Workplace Health and Safety requirements in both workshops and building environments.
- Demonstrated written and oral communication skills and customer focused service delivery.
- Demonstrated sound experience in the use of Microsoft Office applications including Word, Excel, Outlook, and Asset Management Software in a facilities management and maintenance environment.
- Demonstrates understanding of, and adherence to, safety and quality standards, work, health and safety (WH&S) and the positive patient experience. Displays’ behaviour consistent with CHS’s values of reliable, progressive, respectful and kind.
Work environment description
The following work environment description outlines the inherent requirements of the role and indicates how frequently each of these requirements would need to be performed. Please note that the ACT Public Service is committed to providing reasonable adjustments and ensuring all individuals have equal opportunities in the workplace.
| Administrative | Frequency |
|---|---|
| Telephone use | Frequently |
| General computer use | Frequently |
| Extensive keying/data entry | Occasionally |
| Graphical/analytical based | Occasionally |
| Sitting at a desk | Frequently |
| Standing for long periods | Frequently |
| Psychosocial demands | Frequency |
|---|---|
| Distressed People e.g. Emergency or grief situations | Occasionally |
| Aggressive & Uncooperative People e.g. drug / alcohol, dementia, mental illness | Occasionally |
| Unpredictable People e.g. Dementia, mental illness, head injuries | Occasionally |
| Restraining e.g. involvement in physical containment of clients/consumers | Never |
| Exposure to Distressing Situations e.g. Child abuse, viewing dead / mutilated bodies; verbal abuse; domestic violence; suicide | Occasionally |
| Physical demands | Frequency |
|---|---|
| Distance walking (large buildings or inter-building transit) | Frequently |
| Working outdoors | Occasionally |
| Manual handling | Frequency |
|---|---|
| Lifting 0 - 9kg | Frequently |
| Lifting 10 - 15kg | Occasionally |
| Lifting 16kg+ | Occasionally |
| Climbing | Occasionally |
| Running | Never |
| Reaching | Occasionally |
| Kneeling | Occasionally |
| Foot and leg movement | Occasionally |
| Hand, arm and grasping movements | Frequently |
| Bending/squatting | Occasionally |
| Bend/Lean Forward from Waist/Trunk twisting | Occasionally |
| Push/pull | Occasionally |
| Sequential repetitive movements in a short amount of time | Never |
| Travel | Frequency |
|---|---|
| Frequent travel – multiple work sites | Frequently |
| Frequent travel – driving | Occasionally |
| Specific hazards | Frequency |
|---|---|
| Working at heights | Occasionally |
| Exposure to extreme temperatures | Occasionally |
| Operation of heavy machinery e.g. forklift | Never |
| Confined spaces | Occasionally |
| Excessive noise | Occasionally |
| Low lighting | Occasionally |
| Handling of dangerous goods/equipment e.g. gases; liquids; biological. | Occasionally |
| Slippery or uneven surfaces | Occasionally |
Directorate: Canberra Health Services
Division: Infrastructure and Health Support Services
Business Unit: Facilities Management
Position number: P71268
Position title: HVAC&R Technician
Classification: Building Trade 1
Location: Canberra Health Services
Reporting relationships: Direct Manager: Facilities Operation Manager
Manager +1: Director of Facilities Maintenance
Canberra Health Services (CHS) is focussed on the delivery of high quality, effective, person-centred care. We provide acute, sub-acute, primary and community‐based health services, to the Australian Capital Territory (ACT) and surrounding regions. More information can be found on the CHS website.
Our Vision: creating exceptional health care together
Our Role: to be a health service that is trusted by our community
Our Values: Reliable, Progressive, Respectful and Kind