Position overview

The Equipment Loan Service team is responsible for efficient delivery, collection, cleaning and maintenance of rehabilitation equipment to support clients in the community to safely discharge from a health facility and to provide equipment to the community for clients under Palliative care.

Key Responsibilities

Specific responsibilities include, but are not limited to, the following.

1. Provide high quality customer service across  multiple work environments including office, equipment store, client homes and  other healthcare facilities, in relation to the delivery, set-up, collection  and maintenance of a diverse range of equipment that enhances the independence  of clients and supports the roles of carers.
2. Contribute to the provision of equipment  management tasks, including equipment storage, inspection, un-packaging and  appropriate storage of delivered and returned equipment, identification of  equipment defects and tagging, maintenance of equipment to ensure continued  and effective service delivery.
3. Contribute to and participate in the  equipment cleaning service in accordance with relevant policies and  procedures, as directed.
4. Participate as directed in the provision of  the delivery service including the driving roster, loading and unloading of  equipment, installation of heavy equipment items, coordination of delivery  schedule documentation and communication with clients and referrers.
5. Communicate effectively with colleagues,  clients, health professionals, carers, and members of the public in a range of  settings and circumstances.
6. Undertake other  duties appropriate to this level of classification which contribute to the  operation of the organisation.

Competencies

Specific competencies include but are not limited to the following:

• Have responsibility for the completion of allocated tasks within required timeframes and compliance with set procedures.
• Have a basic understanding of the services role and functions
• Liaise with other areas within the service, acting in a support role to arrange basic requirements of routine work activities.
• Provide advice on routine queries/issues within the constraints of policy/procedures
• Contribute to the operations of the work area
• Undertake routine labouring tasks
• Undertake routine cleaning functions

Qualifications / Experience

Specific qualifications and experience include, but are not limited to, the following.

Essential

• Hold a current driver’s license.
• A high level of fitness & ability to perform all duties

Desirable

• Have an understanding of how the National Safety and Quality Health Service (NSQHS) indicators align with this role.
• Experience or knowledge of the CHS Exceptional Care Framework, and all other related frameworks.

Prior to commencement

Appointment to this position is conditional on being granted and retaining appropriate clearances:

• Undergo a pre-employment National Police Check.
• Current registration issued under the Working with Vulnerable People (Background Checking) Act 2011 is required.
• Comply with Canberra Health Services Occupational Assessment, Screening and Vaccination policy.

Important information

All employees are required to:

• Adhere to the Canberra Health Services Values and the ACT Public Service Code of Conduct.
• Act in accordance and comply with all relevant Safety and Quality policies and procedures.
• must be available for weekend work.

CHS is leading the drive to digitally transform health service delivery in Australia through the implementation of a territory wide Digital Health Record. Computer literacy skills are required which are relevant to this role as you will be responsible for completing required documentation and becoming a proficient user of the Digital Health Record and/or other Information Technology systems; once proficient, you will need to remain current with changes, updates, and contingencies.

What you Require (Key Selection Criteria)

These are the key selection criteria for how you will be assessed in conjunction with your resumé and experience.

1. knowledge and understanding of the functions of Canberra Health Service, Equipment Loan Service.
2. Demonstrated knowledge of infection control procedures to effectively clean and maintain service equipment
3. Proven ability to communicate effectively with a broad range of people and to work independently and as part of a team
4. Established computer experience including proficiency in the use of Microsoft applications and the ability adapt to new programs.
5. Demonstrates understanding of, and adherence to, safety and quality standards, Work Health and Safety and the positive patient experience. Displays behaviour consistent with CHS’s values of reliable, progressive, respectful, and kind.

Work environment description

The following work environment description outlines the inherent requirements of the role and indicates how frequently each of these requirements would need to be performed. Please note that the ACT Public Service is committed to providing reasonable adjustments and ensuring all individuals have equal opportunities in the workplace.