Position overview
Women, Youth and Children Community Health Programs (WYCCHP) delivers a range of health care community-based services to women, children, young people and families. These services include support, education, and information; counselling, assessment, and screening; early identification and referral; and the delivery of public health programs. Services are delivered within a multi-disciplinary context if not by a multidisciplinary team. The Enhanced Health Services (EHS) within WYCCHP include the Early Family Support Service (EFSS), Enhanced Child Health Service (ECHS), Developmental Paediatric Medical Service (DPMS), and Women’s Health Service (WHS).
Enhanced Child Health Service (ECHS)
This service encompasses the Child and Family Counselling Team, the Multidisciplinary Assessment, Intake and Navigation (MAIN) Team, and the Training Team. These teams of allied health and nursing clinicians provide support and intervention to children and families who are at risk of poor health and development outcomes due to an intersection of complex health and psychosocial needs. These range from brief, short- term interventions, to extended counselling support and specialist education and training. This is an exciting opportunity to work within teams in a rewarding and vibrant service. This position is suitable for a dynamic, flexible, and skilled Health Professional who is committed to the delivery of high quality, trauma informed, and holistic care.
Key Responsibilities
Specific responsibilities include, but are not limited to, the following:
- Provide clinical assessment, psychoeducation, systems work, navigation, and therapeutic interventions for women, children, young people, and families where there is increased risk of poor health or developmental outcomes due to an intersection of complex health and psychosocial needs.
- Exercise independent judgement on routine matters and under decreasing professional supervision when performing novel, complex, or critical tasks.
- Liaise with services and teams within EHS, across WYCCHP, and externally across ACT and NSW organisations, to coordinate the delivery of seamless, holistic care and interventions for consumers, with a focus on achieving enhanced health and wellbeing outcomes.
- Participate in professional development activities such as supervision, education and training programs, reflective practice, and review of contemporary, evidence-based research and practice. Assist in the supervision and education of Health Professional Level 1 staff, students, technical and other non-professional staff.
- Participate in the development, analysis, evaluation, and planning of services in specific area of work, and in the organisation and implementation of clinical governance activity, quality improvement projects, research programs, and health promotion in areas relevant to service.
- Contribute to a positive workplace culture by building collegial professional relationships and demonstrating a commitment to proactively seeking solutions when issues arise
- Model an exemplary level of professional and ethical standards in clinical interventions and provide leadership to uphold the National Quality and Safety Health Care Standards
- Undertake other duties appropriate to this level of classification and within the approved scope of clinical practice which contribute to the operations of the organisation.
Competencies
Specific responsibilities include but are not limited to the following.
- Strong clinical, communication and interpersonal skills.
- Adaptability and flexibility to accommodate change and provide responsive services to meet clients’ needs.
- The ability to work respectfully in partnership with staff and stakeholders.
Qualifications
Essential
- Relevant Tertiary Qualifications in Social Work or Psychology
- Be registered or be eligible for registration with the Australian Health Practitioner Regulation Agency (AHPRA) or for allied health professions not regulated by National Law be eligible for accreditation with the Australian Association of Social Workers.
Desirable
- Have an understanding of how the National Safety and Quality Health Service (NSQHS) indicators align with this role.
Experience
Essential
- A minimum of 3 years’ experience working professionally
Desirable
- Experience in the delivery of health services to women and/or children, young people, and families
- Experience or knowledge of the CHS Exceptional Care Framework, and all other related frameworks.
Prior to commencement
Appointment to this position is conditional on being granted and retaining appropriate clearances:
- Pre-employment National Police Check.
- Current registration issued under the Working with Vulnerable People (Background Checking) Act 2011 is required.
- Comply with Canberra Health Services Occupational Assessment, Screening and Vaccination policy.
- Comply with CHS credentialing and scope of clinical practice requirements for allied health professionals.
Important information
All employees are required to:
- Adhere to the Canberra Health Services Values and the ACT Public Service Code of Conduct.
- Act in accordance and comply with all relevant Safety and Quality policies and procedures.
- Comply with all relevant clinical and/or competency standards.
CHS is leading the drive to digitally transform health service delivery in Australia through the implementation of a territory wide Digital Health Record. Computer literacy skills are required which are relevant to this role as you will be responsible for completing required documentation and becoming a proficient user of the Digital Health Record and/or other Information Technology systems; once proficient, you will need to remain current with changes, updates, and contingencies.
What you Require (Key Selection Criteria)
These are the key selection criteria for how you will be assessed in conjunction with your resumé and experience and must be addressed in your application:
- Demonstrated experience in delivering therapeutic psychosocial and counselling interventions to women, and/or children, young people, and families experiencing an increased risk of poor health or developmental outcomes.
- Demonstrated knowledge in the application of theories of evidenced based counselling modalities, attachment, child development and behaviour, and the impact of complex trauma, with a demonstrated ability to deliver effective therapeutic psychosocial and counselling interventions for women and/or children, young people, and families who have experienced childhood and interpersonal trauma (including family violence, child abuse and neglect).
- Demonstrated ability in the provision of supervision to students and the ability to work collaboratively in a multidisciplinary team: including liaison with stakeholders, participating in case consultations, joint assessments, team decision making and planning, and contributing discipline specific skills and expertise to deliver services to women and/or children, young people, and families.
- Demonstrated ability to contribute to Quality Improvement activities, actively participate in the development of clinical procedures and service review including contributing to the development of evidenced based practice.
- Demonstrates understanding of, and adherence to, safety and quality standards, work, health and safety (WH&S) and the positive patient experience. Displays behaviour consistent with CHS’s values of reliable, progressive, respectful and kind.
Work environment description
The following work environment description outlines the inherent requirements of the role and indicates how frequently each of these requirements would need to be performed. Please note that the ACT Public Service is committed to providing reasonable adjustments and ensuring all individuals have equal opportunities in the workplace.
| Administrative | Frequency |
|---|---|
| Telephone use | Frequently |
| General computer use | Frequently |
| Extensive keying/data entry | Frequently |
| Graphical/analytical based | Occasionally |
| Sitting at a desk | Frequently |
| Standing for long periods | Frequently |
| Psychosocial demands | Frequency |
|---|---|
| Distressed People e.g. Emergency or grief situations | Frequently |
| Aggressive & Uncooperative People e.g. drug / alcohol, dementia, mental illness | Occasionally |
| Unpredictable People e.g. Dementia, mental illness, head injuries | Occasionally |
| Restraining e.g. involvement in physical containment of clients/consumers | Never |
| Exposure to Distressing Situations e.g. Child abuse, viewing dead / mutilated bodies; verbal abuse; domestic violence; suicide | Frequently |
| Physical demands | Frequency |
|---|---|
| Distance walking (large buildings or inter-building transit) | Occasionally |
| Working outdoors | Occasionally |
| Manual handling | Frequency |
|---|---|
| Lifting 0 - 9kg | Occasionally |
| Lifting 10 - 15kg | Never |
| Lifting 16kg+ | Never |
| Climbing | Never |
| Running | Never |
| Reaching | Occasionally |
| Kneeling | Occasionally |
| Foot and leg movement | Occasionally |
| Hand, arm and grasping movements | Frequently |
| Bending/squatting | Occasionally |
| Bend/Lean Forward from Waist/Trunk twisting | Occasionally |
| Push/pull | Occasionally |
| Sequential repetitive movements in a short amount of time | Occasionally |
| Travel | Frequency |
|---|---|
| Frequent travel – multiple work sites | Occasionally |
| Frequent travel – driving | Occasionally |
| Specific hazards | Frequency |
|---|---|
| Working at heights | Never |
| Exposure to extreme temperatures | Never |
| Operation of heavy machinery e.g. forklift | Never |
| Confined spaces | Never |
| Excessive noise | Never |
| Low lighting | Never |
| Handling of dangerous goods/equipment e.g. gases; liquids; biological. | Never |
| Slippery or uneven surfaces | Never |
Directorate: Canberra Health Services
Division: Women, Youth and Children
Business Unit: Enhanced Child Health Service
Position number: P61361
Position title: Health Professional
Classification: Health Professional Level 2 or Psychology level 2
Location: The Canberra Hospital
Reporting relationships:
Direct Manager: Clinical Lead, Enhanced Child Health Service
Manager +1: Senior Manager, Enhanced Health Services
Canberra Health Services (CHS) is focussed on the delivery of high quality, effective, person-centred care. We provide acute, sub-acute, primary and community‐based health services, to the Australian Capital Territory (ACT) and surrounding regions. More information can be found on the CHS website.
Our Vision: creating exceptional health care together
Our Role: to be a health service that is trusted by our community
Our Values: Reliable, Progressive, Respectful and Kind