Position overview
ACT Pathology is a division of the Canberra Health Services with laboratories located at both the Canberra Hospital and Calvary Public Hospital operating 24 hours, 7 days a week all year round and Collection Centres located at seven other sites. Pathology provides diagnostic and consultative services to medical specialists and general practitioners and their patients in hospital and in the community.
The successful applicant will primarily be based in the Haematology and Transfusion section, however, may also be rotated through the Immunophenotyping, Coagulation and Bone Marrow Transplant section as required. Under direction, the successful applicant will be required to run and maintain laboratory instrumentation, instrument troubleshooting, running of Quality Control materials, temperature monitoring, stock control, maintaining clean work areas and processing patient samples for the Haematology Pathology laboratory.
Key Responsibilities
Specific responsibilities include, but are not limited to, the following.
- Work effectively as part of a team to ensure accurate and efficient pathology service and provide a positive patient outcome.
- In accordance with accreditation standards and internal policy and procedures accurately enter patient, Doctor and clinical details into the Pathology computer database.
- In accordance with accreditation standards and internal policy and procedures identify and handle patient samples including prioritising urgent samples and understand specific requirements of specialised pathology tests.
- Provide high quality, efficient customer focused service to medical professionals and patients calling the ACT Pathology Results line.
- Provide an enquiry and test result service, liaising with various medical staff and clients. Maintain privacy and confidentiality of patient and laboratory information.
- Provide accurate distribution of patient results via courier, mail, fax and electronic download.
- Perform COVID-19 testing as required on GeneXpert. Basic troubleshooting and cleaning of machine.
- Undertake other duties appropriate to this level of classification which contribute to the operation of the organisation.
Competencies
Specific responsibilities include but are not limited to the following.
- Good organisational skills
- Adaptability and Flexibility
- Ability to communicate effectively
- Ability to work as part of a team
Qualifications
Specific responsibilities include, but are not limited to, the following.
Essential
- CHS is leading the drive to digitally transform health service delivery in Australia through the implementation of a territory wide Digital Health Record. Computer literacy skills are required which are relevant to this role as you will be responsible for completing required documentation and becoming a proficient user of the Digital Health Record and/or other Information Technology systems; once proficient, you will need to remain current with changes, updates and contingencies.
Desirable
- Have an understanding of how the National Safety and Quality Health Service (NSQHS) indicators align with this role.
- Experience or knowledge of the CHS Exceptional Care Framework and all other related frameworks.
Experience
Specific responsibilities include, but are not limited to, the following.
Essential
- The successful applicant will need to be available for weekend and after-hours work.
Desirable
- Previous experience in diagnostic laboratory would be an advantage
- Experience in Laboratory Information Systems will be an advantage
- Previous experience in diagnostic laboratory would be an advantage
Prior to commencement
Appointment to this position is conditional on being granted and retaining appropriate clearances:
- Undergo a pre-employment National Police Check.
- Comply with Canberra Health Services Occupational Assessment, Screening and Vaccination policy.
Important information
All employees are required to:
- Adhere to the Canberra Health Services Values and the ACT Public Service Code of Conduct.
- Act in accordance and comply with all relevant Safety and Quality policies and procedures.
- Comply with all relevant clinical and/or competency standards.
- Be available for weekend and/or after-hours work.
CHS is leading the drive to digitally transform health service delivery in Australia through the implementation of a territory wide Digital Health Record. Computer literacy skills are required which are relevant to this role as you will be responsible for completing required documentation and becoming a proficient user of the Digital Health Record and/or other Information Technology systems; once proficient, you will need to remain current with changes, updates, and contingencies.
What you Require (Key Selection Criteria)
These are the key selection criteria for how you will be assessed in conjunction with your resumé and experience.
- Proven ability to work as part of a team and perform a range of technical and clerical duties in accordance with the department policies.
- Proven ability to manage and prioritise workflow and perform consistently at a high level in regard to accuracy and attention to detail including use of a pathology information system.
- Experience in handling pathology specimens as well as performing general laboratory procedures and tasks. Experience in the use of simple laboratory equipment.
- Demonstrated ability to communicate effectively.
- Demonstrates understanding of, and adherence to, safety and quality standards, work, health and safety (WH&S) and the positive patient experience. Displays behaviour consistent with CHS’s values of reliable, progressive, respectful and kind.
Work environment description
The following work environment description outlines the inherent requirements of the role and indicates how frequently each of these requirements would need to be performed. Please note that the ACT Public Service is committed to providing reasonable adjustments and ensuring all individuals have equal opportunities in the workplace.
| Administrative | Frequency |
|---|---|
| Telephone use | Frequently |
| General computer use | Frequently |
| Extensive keying/data entry | Frequently |
| Graphical/analytical based | Occasionally |
| Sitting at a desk | Frequently |
| Standing for long periods | Frequently |
| Psychosocial demands | Frequency |
|---|---|
| Distressed People e.g. Emergency or grief situations | Never |
| Aggressive & Uncooperative People e.g. drug / alcohol, dementia, mental illness | Never |
| Unpredictable People e.g. Dementia, mental illness, head injuries | Never |
| Restraining e.g. involvement in physical containment of clients/consumers | Never |
| Exposure to Distressing Situations e.g. Child abuse, viewing dead / mutilated bodies; verbal abuse; domestic violence; suicide | Never |
| Physical demands | Frequency |
|---|---|
| Distance walking (large buildings or inter-building transit) | Occasionally |
| Working outdoors | Never |
| Manual handling | Frequency |
|---|---|
| Lifting 0 - 9kg | Occasionally |
| Lifting 10 - 15kg | Never |
| Lifting 16kg+ | Never |
| Climbing | Never |
| Running | Never |
| Reaching | Frequently |
| Kneeling | Occasionally |
| Foot and leg movement | Frequently |
| Hand, arm and grasping movements | Frequently |
| Bending/squatting | Occasionally |
| Bend/Lean Forward from Waist/Trunk twisting | Occasionally |
| Push/pull | Occasionally |
| Sequential repetitive movements in a short amount of time | Occasionally |
| Travel | Frequency |
|---|---|
| Frequent travel – multiple work sites | Occasionally |
| Frequent travel – driving | Occasionally |
| Specific hazards | Frequency |
|---|---|
| Working at heights | Never |
| Exposure to extreme temperatures | Never |
| Operation of heavy machinery e.g. forklift | Never |
| Confined spaces | Never |
| Excessive noise | Never |
| Low lighting | Never |
| Handling of dangerous goods/equipment e.g. gases; liquids; biological. | Frequently |
| Slippery or uneven surfaces | Never |
Directorate: Canberra Health Services
Division: DCEO
Business Unit: Haematology
Position number: P42945
Position title: Haematology Technical Officer
Classification: Technical Officer 1
Location: The Canberra Hospital, Garran ACT
Reporting relationships: Direct Manager: Supervising Scientist, Haematology
Manager +1: Chief Scientist, Haematology
Canberra Health Services (CHS) is focussed on the delivery of high quality, effective, person-centred care. We provide acute, sub-acute, primary and community‐based health services, to the Australian Capital Territory (ACT) and surrounding regions. More information can be found on the CHS website.
Our Vision: creating exceptional health care together
Our Role: to be a health service that is trusted by our community
Our Values: Reliable, Progressive, Respectful and Kind