Position overview
The Infrastructure and Health Support Services (IHSS), Operational Support Services (OSS), is responsible for the provision of a range of client services to support operations across various Canberra Health Services (CHS) locations. These services include:
- Fire Safety and Emergency Response
- Mail Room Services
- Parking and Fleet Management
- Residential Accommodation Services
- Security
- Switchboard
- Patient Enquires
Vehicle Fleet Management supports CHS staff to deliver business objectives through effective, timely and progressive communication activities. We help build trust and confidence in Canberra Health Services through compelling, kind and respectful communications. We are reliable and base our recommendations on evidence and proven experience using research and data to deliver effective results.
The role of Fleet Coordinator, Fire Safety and Transport, is an integral part of the effective and accurate delivery of information and services to our staff and stakeholders, primarily relating to efficient management of the CHS vehicle fleet.
Key Responsibilities
Under limited direction from the Fleet Manager, you will:
- Work closely with vehicle end users to ensure vehicles are ordered, replaced, repaired and maintained in accordance with current policies and guidelines, and to minimise excess charges and in compliance with delegations.
- Supervise a small team of staff, which includes but is not limited to review of staff performance reports to ensure output standards are achieved.
- Maintain data for effective management of the vehicle fleet, including but not limited to individual vehicle data, driver authorisation, home garaging authorisations, fuel card allocations, special permits, as well as data to meet Fringe Benefit Tax (FBT) reporting requirements and the submission of the Directorate’s FBT report.
- Provide information and awareness of fleet requirements to staff at all levels across the Directorate.
- Assist in the creation and review of fleet policy, procedures, guidelines and forms consistent with Public Sector Management Standards and Whole of Government policies and guidelines.
- Support the administrative requirements of the subsection and provide secretariat and administrative support including timely responses to requests for information and preparation of reports.
- Undertake other duties appropriate to this level of classification which contribute to the operation of the organisation.
Competencies
Specific responsibilities include but are not limited to the following.
- Strong organisational skills with a high degree of drive.
- Adaptability and flexibility to accommodate change and provide responsive services to meet clients’ needs.
- Well-developed interpersonal, liaison, negotiation and customer service skills.
Qualifications
Essential
- Current unencumbered Class C ACT Driver Licence (or equivalent).
Desirable
- Have an understanding of how the National Safety and Quality Health Service (NSQHS) indicators align with this role.
Experience
Essential
- N/A
Desirable
- Experience in fleet management and/or contract management would be highly desirable.
- Experience or knowledge of the CHS Exceptional Care Framework, and all other related frameworks.
Prior to commencement
Appointment to this position is conditional on being granted and retaining appropriate clearances:
- Pre-employment National Police Check.
Important information
All employees are required to:
- Adhere to the Canberra Health Services Values and the ACT Public Service Code of Conduct.
- Act in accordance and comply with all relevant Safety and Quality policies and procedures.
CHS is leading the drive to digitally transform health service delivery in Australia through the implementation of a territory wide Digital Health Record. Computer literacy skills are required which are relevant to this role as you will be responsible for completing required documentation and becoming a proficient user of the Digital Health Record and/or other Information Technology systems; once proficient, you will need to remain current with changes, updates, and contingencies.
What you Require (Key Selection Criteria)
These are the key selection criteria for how you will be assessed in conjunction with your resumé and experience.
- Demonstrated high level administrative skills including the ability to undertake tasks with promptness, attention to detail and with limited supervision or as part of a team.
- Proven experience in the use of office-based computer applications, particularly the development, maintenance and utilisation of databases with accuracy and for the provision of reports.
- Demonstrated highly developed customer liaison and interpersonal skills including the ability to apply these skills with a diverse range of clients, whilst building effective working relationships with both internal and external stakeholders.
- Demonstrated ability to work effectively both independently and as a member of a team, including highly developed oral and written communication skills.
- Demonstrates understanding of, and adherence to, safety and quality standards, Work Health and Safety and the positive patient experience. Displays behaviour consistent with CHS’s values of reliable, progressive, respectful, and kind.
Work environment description
The following work environment description outlines the inherent requirements of the role and indicates how frequently each of these requirements would need to be performed. Please note that the ACT Public Service is committed to providing reasonable adjustments and ensuring all individuals have equal opportunities in the workplace.
| Administrative | Frequency |
|---|---|
| Telephone use | Frequently |
| General computer use | Frequently |
| Extensive keying/data entry | Frequently |
| Graphical/analytical based | Occasionally |
| Sitting at a desk | Frequently |
| Standing for long periods | Occasionally |
| Psychosocial demands | Frequency |
|---|---|
| Distressed People e.g. Emergency or grief situations | Never |
| Aggressive & Uncooperative People e.g. drug / alcohol, dementia, mental illness | Never |
| Unpredictable People e.g. Dementia, mental illness, head injuries | Never |
| Restraining e.g. involvement in physical containment of clients/consumers | Never |
| Exposure to Distressing Situations e.g. Child abuse, viewing dead / mutilated bodies; verbal abuse; domestic violence; suicide | Never |
| Physical demands | Frequency |
|---|---|
| Distance walking (large buildings or inter-building transit) | Frequently |
| Working outdoors | Occasionally |
| Manual handling | Frequency |
|---|---|
| Lifting 0 - 9kg | Frequently |
| Lifting 10 - 15kg | Occasionally |
| Lifting 16kg+ | Never |
| Climbing | Never |
| Running | Never |
| Reaching | Occasionally |
| Kneeling | Occasionally |
| Foot and leg movement | Occasionally |
| Hand, arm and grasping movements | Occasionally |
| Bending/squatting | Occasionally |
| Bend/Lean Forward from Waist/Trunk twisting | Occasionally |
| Push/pull | Occasionally |
| Sequential repetitive movements in a short amount of time | Occasionally |
| Travel | Frequency |
|---|---|
| Frequent travel – multiple work sites | Occasionally |
| Frequent travel – driving | Occasionally |
| Specific hazards | Frequency |
|---|---|
| Working at heights | Never |
| Exposure to extreme temperatures | Never |
| Operation of heavy machinery e.g. forklift | Never |
| Confined spaces | Never |
| Excessive noise | Never |
| Low lighting | Occasionally |
| Handling of dangerous goods/equipment e.g. gases; liquids; biological. | Never |
| Slippery or uneven surfaces | Occasionally |
Directorate: Canberra Health Services
Division: Infrastructure and Health Support Services
Business Unit: Operational Support Services
Position number: P23114
Position title: Fleet Coordinator
Classification: Administrative Services Officer Level 5
Location: The Canberra Hospital, Garran
Reporting relationships: Direct Manager: Fleet Manager
Manager +1: Assistant Director, Fire Safety and Transport
Canberra Health Services (CHS) is focussed on the delivery of high quality, effective, person-centred care. We provide acute, sub-acute, primary and community‐based health services, to the Australian Capital Territory (ACT) and surrounding regions. More information can be found on the CHS website.
Our Vision: creating exceptional health care together
Our Role: to be a health service that is trusted by our community
Our Values: Reliable, Progressive, Respectful and Kind