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Position overview

The Infrastructure and Health Support Services, Facilities Management Division, is responsible for planned and reactive maintenance, asset management, utilities and contracts and leasing for the Canberra Health Services property portfolio across the ACT.

The FM Trades Assistant will have a unique understanding of the responsibilities and accountabilities of the role, being able to work collaboratively across a range of areas in CHS. The incumbent will communicate professionally and work with flexibility, efficiency, and diplomacy both individually and as part of a complex team effort.

Key Responsibilities

Under limited direction of the Workshop Senior, you will be responsible for planned and reactive maintenance activities in accordance with priorities established by the Workshop Senior and Facilities Operations Manager at Canberra Hospital.

  1. Assist with planned and reactive maintenance relating to all FM-related trades and carrying out minor repairs that do not require trade skills and qualifications. This includes undertaking essential works and assisting with general maintenance activities.
  2. Providing assistance to support FM deliverables by working with a diverse range of workshops and liaising with multiple workshop Senior Staff.
  3. Undertake general cleaning duties of plantrooms and workshops.
  4. Assist with minor relocations of equipment and furniture.
  5. Follow defined WH&S and injury management policies and procedures related to the work being undertaken, in order to ensure their own safety and the safety of others in the workplace.
  6. Ensure and maintain a high level of safety and cleanliness in the FM Workshops and campus sites.
  7. Complete all report sheets, work orders, logbooks and test certificates in hard copy or electronic logger as necessary.
  8. Undertake other duties appropriate to this level of classification which contribute to the operation of the organisation.

Competencies

Specific competencies include but are not limited to the following.

  • Adaptability and flexibility to accommodate change and provide responsive services to meet clients’ needs.
  • Effective communication skills and the ability to develop and maintain relationships across Canberra Health Services and relevant external stakeholders.
  • An organised approach to work, managing competing priorities and attention to detail on work undertaken.

Qualifications

Specific qualifications include, but are not limited to, the following.

Essential

  • Asbestos Awareness training.
  • Working Safely with Asbestos Containing Materials.
  • Silica Awareness training.
  • General induction white card.

Desirable

  • Confined Space training or willingness to participate in an employer-sponsored course within the first 12 months of employment.
  • Working at Heights training or willingness to participate in an employer-sponsored course within the first 12 months of employment.
  • Hold a current drivers’ license.
  • Forklift ticket.
  • EWP ticket.

Experience

Specific experience includes but is not limited to the following.

Essential

  • Knowledge of WHS and Safety requirements in facilities management or construction environment.
  • Good communication skills both oral and written.
  • Sound experience working with maintenance software and other computer applications such as Outlook, MS Word and Excel.

Desirable

Prior to commencement

Appointment to this position is conditional on being granted and retaining appropriate clearances:

  • Undergo a pre-employment National Police Check.

Important information

All employees are required to:

  • Adhere to the Canberra Health Services Values and the ACT Public Service Code of Conduct.
  • Act in accordance and comply with all relevant Safety and Quality policies and procedures.

What you Require (Key Selection Criteria)

These are the key selection criteria for how you will be assessed in conjunction with your resumé and experience.

  1. Proven experience in assisting trade staff in a large health care setting or similar environment.
  2. Ability to understand priorities relating to services and patient/client care and to be able to complete work to meet those objectives.
  3. Proven knowledge of and understanding of Workplace Health and Safety requirements in both workshops and building environments.
  4. Demonstrated written and oral communication skills and customer focused service delivery.
  5. Demonstrates understanding of, and adherence to, safety and quality standards, Work Health and Safety and the positive patient experience. Displays’ behavior consistent with CHS’s values of reliable, progressive, respectful, and kind.

Work environment description

The following work environment description outlines the inherent requirements of the role and indicates how frequently each of these requirements would need to be performed. Please note that the ACT Public Service is committed to providing reasonable adjustments and ensuring all individuals have equal opportunities in the workplace.

AdministrativeFrequency
Telephone use Frequently
General computer use Frequently
Extensive keying/data entry Frequently
Graphical/analytical based Frequently
Sitting at a desk Frequently
Standing for long periods Occasionally
Psychosocial demandsFrequency
Distressed People e.g. Emergency or grief situations Occasionally
Aggressive & Uncooperative People e.g. drug / alcohol, dementia, mental illness Occasionally
Unpredictable People e.g. Dementia, mental illness, head injuries Occasionally
Restraining e.g. involvement in physical containment of clients/consumers Never
Exposure to Distressing Situations e.g. Child abuse, viewing dead / mutilated bodies; verbal abuse; domestic violence; suicide Occasionally
Physical demandsFrequency
Distance walking (large buildings or inter-building transit) Frequently
Working outdoors Occasionally
Manual handlingFrequency
Lifting 0 - 9kg Frequently
Lifting 10 - 15kg Frequently
Lifting 16kg+ Occasionally
Climbing Occasionally
Running Never
Reaching Occasionally
Kneeling Occasionally
Foot and leg movement Frequently
Hand, arm and grasping movements Occasionally
Bending/squatting Occasionally
Bend/Lean Forward from Waist/Trunk twisting Occasionally
Push/pull Occasionally
Sequential repetitive movements in a short amount of time Occasionally
TravelFrequency
Frequent travel – multiple work sites Occasionally
Frequent travel – driving Occasionally
Specific hazardsFrequency
Working at heights Occasionally
Exposure to extreme temperatures Never
Operation of heavy machinery e.g. forklift Occasionally
Confined spaces Occasionally
Excessive noise Occasionally
Low lighting Occasionally
Handling of dangerous goods/equipment e.g. gases; liquids; biological. Occasionally
Slippery or uneven surfaces Occasionally

Directorate: Canberra Health Services

Division: Infrastructure and Health Support Services

Business Unit: Facilities Management

Position number: P25231

Position title: Facilities Management Trades Assistant

Classification: Building Trade Assistant

Location: Canberra Health Services

Reporting relationships: Direct Manager: Workshop Senior

Manager +1: Facilities Operations Manager

Canberra Health Services (CHS) is focussed on the delivery of high quality, effective, person-centred care. We provide acute, sub-acute, primary and community‐based health services, to the Australian Capital Territory (ACT) and surrounding regions. More information can be found on the CHS website.

Our Vision: creating exceptional health care together

Our Role: to be a health service that is trusted by our community

Our Values: Reliable, Progressive, Respectful and Kind

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