Position overview

Mental Health, Justice Health and Alcohol & Drug Services (MHJHADS) provides health services directly and through partnerships with community organisations. The services provided range from prevention and treatment to recovery and maintenance and harm minimisation. Consumer and carer participation is encouraged in all aspects of service planning and delivery. The Division works in partnership with consumers, carers and a range of government and non-government service providers to ensure the best possible outcomes for clients.

The Division delivers services at several locations, including hospital inpatient and outpatient settings, community health centres, detention centres, other community settings including peoples’ home. These services include:

• Adult  Community Mental Health Services (ACMHS)
• Adult  Inpatient Mental Health Services (AIMHS)
• Child  & Adolescent Mental Health Services (CAMHS)
• Forensic  Mental Health Services (FMHS)
• Alcohol  & Drug Services (ADS)
• Justice  Health Services (JHS)

Reporting to the Business Manager and working closely to the General Manager, the Executive Officer is responsible for the coordination of all incoming and outgoing correspondence within the Office, liaison with the Government Relations team on the provision of high-level advice to the Ministers office, and other priority projects. This role also provides high level support and advice to other senior leaders and their support teams across CHS.

Key Responsibilities

Specific responsibilities include, but are not limited to, the following.

1. Prepare  correspondence, briefs and other documentation on behalf of the General  Manager and Office.
2. Manage  the generic mailbox and all incoming and outgoing correspondence, including  requests for briefing and coordination of responses for MHJHADS.
3. Undertake  research hand provide high level advice to the General Manager on strategic,  administrative and operational matters to assist decision making.
4. Liaise  with the Government Relations team to ensure the provision of timely advice to  the Minister’s office.
5. Support  the General Manager at regular meetings with other Executives, governing  bodies and for other high-level meetings through the provision of briefing and  high-level advice.
6. Contribute  to the development and implementation of policies and programs addressing core  business of the Directorate, including planning and managing key projects as  required.
7. Undertake other duties appropriate to this level of  classification which contribute to the operation of the organisation.

Competencies

Specific competencies include but are not limited to the following:

• Anticipate and establish priorities, monitor progress and work to deliver required corporate outcomes, specific agency functions or a program within an area of responsibility.
• Work with a high level of autonomy under broad direction with a concurrent need to resolve complex issues and deliver quality outcomes.
• Respond to and prioritise competing and often urgent requests in a calm and efficient manner while also maintaining high work standards and accuracy.
• Undertake liaison and co‑ordination and make enquiries to obtain and compile information using effective communication skills.
• Provide individual on‑the‑job training and guidance based on work performance with general knowledge of, involvement in, personnel related tasks such as orientation of staff and monitoring work practices, staff attendance and leave arrangements.
• Liaising with other government bodies and business and community organisations, including the provision of public information on programs, activities or services.

Qualifications and Experience

Specific qualifications and experience include, but are not limited to, the following.

Essential

• Prior experience in relevant public sector or equivalent experience.
• Experience or knowledge of the CHS Exceptional Care Framework, Clinical Governance Framework, and all other related frameworks.
• Relevant qualifications in public sector management and/or relevant public sector experience.

Desirable

• Have an understanding of how the National Safety and Quality Health Service (NSQHS) indicators align with this role.
• Prior experience in the health sector will be highly desirable
• Current Drivers licence

Prior to commencement

Appointment to this position is conditional on being granted and retaining appropriate clearances:

• Undergo a pre-employment National Police Check.
• Comply with Canberra Health Services Occupational Assessment, Screening and Vaccination policy.

Important information

All employees are required to:

• Adhere to the Canberra Health Services Values and the ACT Public Service Code of Conduct.
• Act in accordance and comply with all relevant Safety and Quality policies and procedures.

What you Require (Key Selection Criteria)

These are the key selection criteria for how you will be assessed in conjunction with your resumé and experience.

1. Proven high level experience in the preparation and coordination of high-level and high-quality documentation including, Cabinet and Assembly matters, ministerial briefings, and correspondence.
2. Exceptional organisational skills and demonstrated ability to be proactive, flexible and to manage competing priorities while working under pressure and in a changing working environment.
3. Proven developed research and analytical skills, with the demonstrated ability to be solutions focused, identify, and make sound judgements on sensitive and complex issues.
4. Demonstrated high level interpersonal and communication skills, both written and oral, including the ability to liaise, consult and negotiate with stakeholders internally and externally to CHS.
5. Demonstrates understanding of, and adherence to, safety and quality standards, work, health, and safety (WH&S) and positive patient experience. Displays’ behaviours consistent with CHS’s values of reliable, progressive, respectful, and kind.

Work environment description

The following work environment description outlines the inherent requirements of the role and indicates how frequently each of these requirements would need to be performed. Please note that the ACT Public Service is committed to providing reasonable adjustments and ensuring all individuals have equal opportunities in the workplace.