Position overview

The Quality, Safety and Governance team provides leadership for corporate and quality and safety, assurance, and governance systems and processes, supporting all other clinical and operational areas within the Canberra Health Services Network to deliver exceptional health care. It includes Quality and Safety, National Standards and Accreditation, Internal Audit, Risk Management and Compliance, Medico Legal, Corporate Records, Strategic Communications, Clinical Incident Management, Policy and Strategy areas. A great team with terrific opportunities to work on challenging and complex issues – all of which matter to our local community.

The Director, Internal Audit and Compliance, is part of the broader Quality, Safety and Governance team, and reports to the Senior Director, Internal Audit, Risk and Compliance. The role helps to ensure the organisation is meeting its governance and compliance responsibilities. This position manages Canberra Health Services legislative compliance and delegations systems and processes and supports the Senior Director in their role of Head of Internal Audit in managing the Internal Audit program and supporting the Audit and Risk Management Committee.

Key Responsibilities

Under general direction, you will be responsible for supporting CHS in managing the internal audit, legislative compliance and delegation’s functions and manage their effective operation within CHS. You will be responsible for:

1. Providing oversight, management, and monitoring of the CHS legislative compliance and delegations systems and processes to support evidence-based, personal, safe, and high-quality health care.
2. Supporting the Head of Internal Audit to manage the Internal Audit Program including facilitating and coordinating internal audit activity, contract management with outsourced providers, monitoring progress of audit recommendations and collating evidence provided in support of resolving recommendations.
3. Supporting the Head of Internal Audit to report to the Audit and Risk Management committee and CHS Senior Executive on the progress and outcomes of internal audit and legislative compliance activities, and overall performance in accordance with key performance indicators, and provide administrative support to the Audit and Risk Management committee as needed.
4. Supporting compliance, assurance reviews, internal audits, investigations, and other non-assurance assignments recommended by the Senior Executive.
5. Fostering and maintaining productive working relationships with key stakeholders and representing the team, division or organisation at relevant internal and external committees, forums, and events.
6. Undertaking other duties appropriate to this level of classification which contribute to the operation of the organisation.

Competencies

To be successful in this position, it is expected that you will have the following attributes:

• Self-motivated and ability to demonstrate initiative.
• Expert communicator, adept at cultivating productive working relationships with a range of stakeholders.
• Strong organisational skills with a high degree of initiative and drive.
• Flexible to accommodate change in a complex environment.
• Critical thinking and analysis, including ability to synthesise and communicate complex matters to a wide range of audiences.

Qualifications

Specific responsibilities include, but are not limited to, the following.

Essential

• N/A

Desirable

• Practical experience and/or tertiary qualifications in relation to auditing and governance such as business, law, project and risk management would be highly desirable.
• Have an understanding of how the National Safety and Quality Health Service (NSQHS) indicators align with this role.

Experience

Essential

• N/A

Desirable

• Experience in managing and undertaking an internal audit, legislative compliance, risk management and/or compliance review program within a large, complex, and diverse organisation.
• Experience or knowledge of the CHS Exceptional Care Framework, and all other related frameworks.

Prior to commencement

Appointment to this position is conditional on being granted and retaining appropriate clearances:

• Pre-employment National Police Check.

Important information

All employees are required to:

• Adhere to the Canberra Health Services Values and the ACT Public Service Code of Conduct.
• Act in accordance and comply with all relevant Safety and Quality policies and procedures.

CHS is leading the drive to digitally transform health service delivery in Australia through the implementation of a territory wide Digital Health Record. Computer literacy skills are required which are relevant to this role as you will be responsible for completing required documentation and becoming a proficient user of the Digital Health Record and/or other Information Technology systems; once proficient, you will need to remain current with changes, updates, and contingencies.

What you Require (Key Selection Criteria)

These are the key selection criteria for how you will be assessed in conjunction with your resumé and experience.

1. Proven high-level knowledge and experience in supporting legislative compliance, delegations and internal audit functions within a large complex and diverse organisation.
2. Proven effective leadership and management skills, including the ability to be proactive and flexible to deliver on organisational priorities with probity in a dynamic and changing environment with competing demands.
3. Proven high-level communication, interpersonal and representational skills both written and oral with the ability to consult, educate, partner, influence, negotiate, and liaise with a diverse range of stakeholders.
4. Highly developed analytical skills, with confidence to make sound judgment on sensitive and complex matters and provide strategic advice, including through briefings and correspondence.
5. Demonstrates understanding of, and adherence to, safety and quality standards, Work Health and Safety and the positive patient experience. Displays behaviour consistent with CHS’s values of reliable, progressive, respectful, and kind.

Work environment description

The following work environment description outlines the inherent requirements of the role and indicates how frequently each of these requirements would need to be performed. Please note that the ACT Public Service is committed to providing reasonable adjustments and ensuring all individuals have equal opportunities in the workplace.