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Position overview

The Organisational Development (OD) unit is a specialist team within People and Culture responsible for an organisational level strategic approach to empowering people, elevating performance and leading the workforce at CHS.

The OD unit brings a strong focus on CHS values of reliable, progressive, respectful and kind to all their work, which includes but is not limited to:

  • Building strategic partnerships across the organisation to elevate engagement with organisational development and wellbeing approaches.
  • Lead the development of managers and leaders through contemporary leadership frameworks.
  • Providing individual support for managers and leaders to enable team culture development e.g. education, development and coaching.
  • Managing and leading organisational programs including Diversity and Inclusion, Organisational Wellbeing, Awards and Recognition.
  • Manage and coordinate the whole of organisation workplace culture survey.
  • Supporting and promoting contemporary humanistic change management principles.

Key Responsibilities

Specific responsibilities include, but are not limited to, the following:

  1. Lead system-wide organisational culture and leadership initiatives aligned with organisational goals and within healthcare context through the design, development, implementation and evaluation of programs and activities.
  2. Support CHS business units with improving employee engagement and workplace culture and organisational change by working collaboratively with other P&C functions and HRBPs to scope issues and development and implement customised solutions, drawing on contemporary best practice in healthcare.
  3. Develop and implement the leadership and management framework aligned with organisational goals and within the health care context.
  4. Provide high level advice and briefs on organisational development initiatives and related issues to the Senior Director, Organisational Development, as well as to the CEO and other relevant Executives.
  5. Facilitate workshops to a high standard which engage diverse stakeholders and result in meaningful actions, including leadership and management training for clinical and non-clinical staff.
  6. Assist in leading, managing and developing a small professional team.
  7. Undertake other duties appropriate to this level of classification which contribute to the operation of the organisation.

Competencies

Specific competencies include but are not limited to the following:

  • Strong leadership, including high emotional intelligence, self-awareness, and capacity to develop collaborative relationships.
  • Strong coaching and mentoring to facilitate the development of team members and internal clients.
  • Strong organisational skills with a high degree of drive.
  • Adaptability and flexibility to accommodate changing demands and provide responsive services to meet clients’ needs.

Qualifications

Essential

  • Tertiary qualifications in a relevant field, such as HR or psychology, or equivalent experience, with demonstrated engagement in contemporary organisational development or leadership practice.

Desirable

Experience

Essential

  • Prior experience in a similar leadership role, providing strategic leadership and advice on organisational development, leadership and wellbeing programs.

Desirable

Prior to commencement

Appointment to this position is conditional on being granted and retaining appropriate clearances:

  • Undergo a pre-employment National Police Check.

Important information

All employees are required to:

  • Adhere to the Canberra Health Services Values and the ACT Public Service Code of Conduct.
  • Act in accordance and comply with all relevant Safety and Quality policies and procedures.

What you Require (Key Selection Criteria)

These are the key selection criteria for how you will be assessed in conjunction with your resumé and experience.

  1. Proven understanding and track record of achievement in analysing and designing solutions for contemporary workplace culture in healthcare and ability to design innovative solutions.
  2. Proven track record of achievement in leadership and management capability development aligned with organisational culture.
  3. Demonstrated high level of communication skills, including negotiation, conflict resolution, influencing, and group facilitation and strong capability to produce high quality documentation.
  4. High level of demonstrated leadership capability to achieve desired organisational outcomes working effectively with others, including external providers, and developing the capabilities of a team.
  5. Demonstrates understanding of, and adherence to, safety and quality standards, Work Health and Safety and the positive patient experience. Displays behaviour consistent with CHS’s values of reliable, progressive, respectful, and kind.

Work environment description

The following work environment description outlines the inherent requirements of the role and indicates how frequently each of these requirements would need to be performed. Please note that the ACT Public Service is committed to providing reasonable adjustments and ensuring all individuals have equal opportunities in the workplace.

AdministrativeFrequency
Telephone use Occasionally
General computer use Frequently
Extensive keying/data entry Frequently
Graphical/analytical based Occasionally
Sitting at a desk Frequently
Standing for long periods Occasionally
Psychosocial demandsFrequency
Distressed People e.g. Emergency or grief situations Never
Aggressive & Uncooperative People e.g. drug / alcohol, dementia, mental illness Never
Unpredictable People e.g. Dementia, mental illness, head injuries Never
Restraining e.g. involvement in physical containment of clients/consumers Never
Exposure to Distressing Situations e.g. Child abuse, viewing dead / mutilated bodies; verbal abuse; domestic violence; suicide Never
Physical demandsFrequency
Distance walking (large buildings or inter-building transit) Occasionally
Working outdoors Never
Manual handlingFrequency
Lifting 0 - 9kg Occasionally
Lifting 10 - 15kg Occasionally
Lifting 16kg+ Never
Climbing Never
Running Never
Reaching Occasionally
Kneeling Never
Foot and leg movement Never
Hand, arm and grasping movements Occasionally
Bending/squatting Occasionally
Bend/Lean Forward from Waist/Trunk twisting Occasionally
Push/pull Occasionally
Sequential repetitive movements in a short amount of time Occasionally
TravelFrequency
Frequent travel – multiple work sites Occasionally
Frequent travel – driving Occasionally
Specific hazardsFrequency
Working at heights Never
Exposure to extreme temperatures Never
Operation of heavy machinery e.g. forklift Never
Confined spaces Never
Excessive noise Never
Low lighting Never
Handling of dangerous goods/equipment e.g. gases; liquids; biological. Never
Slippery or uneven surfaces Never

Directorate: Canberra Health Services

Division: People & Culture

Business Unit: Organisational Development Unit

Position number: P16350

Position title: Director, Workforce Culture and Leadership

Classification: Senior Officer Grade B

Location: Hybrid

Reporting relationships: Direct Manager: Senior Director, Organisational Development

Manager +1: Executive Branch Manager, People & Culture

Canberra Health Services (CHS) is focussed on the delivery of high quality, effective, person-centred care. We provide acute, sub-acute, primary and community‐based health services, to the Australian Capital Territory (ACT) and surrounding regions. More information can be found on the CHS website.

Our Vision: creating exceptional health care together

Our Role: to be a health service that is trusted by our community

Our Values: Reliable, Progressive, Respectful and Kind

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