Position overview

Reporting to the Senior Dental Technician, you will be assigned lab cases for the fabrication of dentures and dental appliances ensuring you meet your minimum KPI target each day. You will be required to liaise with clinicians, administrative officers, technicians and managers to achieve this and participate in team meetings, activities and training as required.

Key Responsibilities

Specific responsibilities include, but are not limited to, the following:

Under limited direction of the Senior Dental Technician, you will:

1. Provide dental technology services including fabrication of dentures and dental appliances under routine supervision for clients of CHS Dental.
2. Have some direct responsibility for resource management in-line with established procedures and practices.
3. Exercise independent judgement on routine matters and work under professional supervision of the HPO3 when performing all tasks.
4. Liaise with dental clinicians and other service providers as required.
5. Comply with and contribute to the relevant policies, procedures and practice guidelines.
6. Participate in supervision, continuing professional development and performance appraisal and development, clinical governance, quality improvement activities and research activities as directed.
7. Follow well defined technical or professional guidelines and accepted practice or precedents to achieve specific end results.
8. Undertake other duties appropriate to this level of classification which contribute to the operation of the organisation.

Competencies

Specific responsibilities include but are not limited to the following.

• Strong organisational skills with a high degree of drive.
• Adaptability and flexibility to accommodate change and provide responsive services to meet client needs.
• Well-developed critical thinking and self-reflection skills.
• A commitment to high quality customer service principles, practices and attributes.
• High level of professionalism.

Qualifications

Essential

• Tertiary Qualification or related qualification in Dental Technology or equivalent.

Desirable

• Have an understanding of how the National Safety and Quality Health Service (NSQHS) indicators align with this role.

Experience

Essential

• Prior experience working in a dental laboratory.
• Fabricate splints, special trays and bite blocks.
• Set up full and partial acrylic and chrome dentures.
• Finish full and partial acrylic and chrome dentures.

Desirable

• 2 years Prior experience as a qualified technician working in a dental laboratory will be highly desirable.
• Previous experience in fabricating orthodontic appliances.
• Previous experience in CAD-CAM denture production.
• Experience or knowledge of the CHS Exceptional Care Framework, and all other related frameworks.

Prior to commencement

Appointment to this position is conditional on being granted and retaining appropriate clearances:

• Pre-employment National Police Check.
• Comply with Canberra Health Services Occupational Assessment, Screening and Vaccination policy.

Important information

All employees are required to:

• Adhere to the Canberra Health Services Values and the ACT Public Service Code of Conduct.
• Act in accordance and comply with all relevant Safety and Quality policies and procedures.
• Comply with all relevant clinical and/or competency standards.

CHS is leading the drive to digitally transform health service delivery in Australia through the implementation of a territory wide Digital Health Record. Computer literacy skills are required which are relevant to this role as you will be responsible for completing required documentation and becoming a proficient user of the Digital Health Record and/or other Information Technology systems; once proficient, you will need to remain current with changes, updates, and contingencies.

What you Require (Key Selection Criteria)

These are the key selection criteria for how you will be assessed in conjunction with your resumé and experience and must be addressed in your application:

1. Proven ability to provide dental technology services to eligible clients within scope of practice.
2. Ability to work effectively as an individual and as part of a healthcare team.
3. Demonstrated ability to communicate with a diverse range of people.
4. Commitment to upholding high professional standards.
5. Demonstrates understanding of, and adherence to, safety and quality standards, work, health and safety (WH&S) and the positive patient experience. Displays behaviour consistent with CHS’s values of reliable, progressive, respectful and kind.

Work environment description

The following work environment description outlines the inherent requirements of the role and indicates how frequently each of these requirements would need to be performed. Please note that the ACT Public Service is committed to providing reasonable adjustments and ensuring all individuals have equal opportunities in the workplace.