Position overview
Women, Youth and Children Community Health Programs delivers a range of health care community-based services to women, children, young people and families. These services include support, education and information; counselling, assessment and screening; early identification and referral; and the delivery of public health programs. Services are delivered within a multidisciplinary context if not by a multidisciplinary team.
The Enhanced Health Services (EHS) includes the Early Family Support Service (EFSS), Enhanced Child Health Service (ECHS), Developmental Paediatric and Child Protection Medical Service (DPCPMS), and Women’s Health Service (WHS).
This is a rewarding and exciting position within a vibrant service that is suitable for a dynamic, flexible, and skilled Health Professional who is committed to the delivery of high quality, trauma informed and holistic care.
Key Responsibilities
Specific responsibilities include, but are not limited to, the following:
Under limited direction of the manager and Clinical Lead you will:
- Provide high level, skilled clinical assessment, psychoeducation, systems work, navigation and therapeutic interventions for women and/or children, young people, families where there is increased risk of poor health or developmental outcomes due to an intersection of complex health and psychosocial needs.
- Provide discipline specific expertise to inform service delivery, decision making and planning within a multidisciplinary team, and participate in the development, and delivery, of training and education programs to staff, consumers, and external stakeholders
- Consult and liaise with services and teams within EHS, across WYCCHP, and externally across ACT and NSW organisations, to coordinate the delivery of seamless, holistic care and interventions for consumers, with a focus on achieving enhanced health and wellbeing outcomes and to develop partnerships for health promotion.
- Participate in clinical supervision and continuing professional development to maintain credentialing to a high standard according to contemporary, evidence-based research and practice. Provide supervision to Health Professional Level 1 and 2 staff and students.
- Contribute to the development of clinical procedures, initiate and participate in Quality Improvement activities including the development, analysis, evaluation, and planning of services in specific area of work according to evolving evidenced based practices.
- Contribute to a positive workplace culture by building collegial professional relationships and demonstrating a commitment to proactively seeking solutions when issues arise.
- Model an exemplary level of professional and ethical standards in clinical interventions and to uphold the National Quality and Safety Health Care Standards.
- Undertake other duties appropriate to this classification level that support the effective operation of the organisation.
Competencies
Specific responsibilities include but are not limited to the following.
- Strong clinical, communication and interpersonal skills
- Adaptability and flexibility to accommodate change and provide responsive services to meet clients’ needs.
- The ability to work respectfully in partnership with staff and stakeholders
Qualifications
Essential
- Degree in Social Work
- Professional membership or eligibility for professional membership of the Australian Association of Social Workers (AASW)
- Registration or eligibility for registration under the Working with Vulnerable People Act 2011.
- Be registered or be eligible for general registration with Psychology Board of Australia under AHPRA.
- (i) Minimum three-year undergraduate Bachelor-level accredited degree in a health-related discipline (psychology, social work, occupational therapy or other discipline considered relevant)
- (ii) Minimum two-year full-time (or part-time equivalent) post-graduate study in counselling via a Psychotherapy and Counselling Federation of Australia (PACFA) or Australian Counselling Association (ACA) accredited course;
- (iii) Three-year part-time Australian and New Zealand Association of Psychotherapy (ANZAP) training in the Conversational Model.
- (i)Minimum one-year full-time (or part-time equivalent) post-graduate study in counselling via a PACFA or ACA accredited course
- Three-year part-time ANZAP training in the Conversational Model.
- Demonstrated evidence of eligibility for listing on the Australian Register of Counsellors and Psychotherapists (ARCAP) as either a Division A PACFA minimum Clinical Registrant or Division B ACA minimum Level 3.
For Social Work:
For Psychology:
For Counselling:
Eligible qualification pathways
Pathway 1
Minimum five-year full-time (or part-time equivalent) sequence of study made up of:
AND
OR
Pathway 2
Minimum three-year undergraduate Bachelor of Counselling degree via a PACFA or ACA accredited course
AND
OR
Additionally,
Desirable
- Have an understanding of how the National Safety and Quality Health Service (NSQHS) indicators align with this role.
Experience
Essential
- A minimum of 5 years’ experience working professionally, preferably in the delivery of health services to women; and/or, children, young people, and families.
Desirable
- Experience in the delivery of health services to women and/or children, young people, and families.
- Experience or knowledge of the CHS Exceptional Care Framework, and all other related frameworks.
Prior to commencement
Appointment to this position is conditional on being granted and retaining appropriate clearances:
- Pre-employment National Police Check.
- Current registration issued under the Working with Vulnerable People (Background Checking) Act 2011 is required.
- Comply with Canberra Health Services Occupational Assessment, Screening and Vaccination policy.
- Comply with CHS credentialing and scope of clinical practice requirements for allied health professionals.
Important information
All employees are required to:
- Adhere to the Canberra Health Services Values and the ACT Public Service Code of Conduct.
- Act in accordance and comply with all relevant Safety and Quality policies and procedures.
- Comply with all relevant clinical and/or competency standards.
CHS is leading the drive to digitally transform health service delivery in Australia through the implementation of a territory wide Digital Health Record. Computer literacy skills are required which are relevant to this role as you will be responsible for completing required documentation and becoming a proficient user of the Digital Health Record and/or other Information Technology systems; once proficient, you will need to remain current with changes, updates, and contingencies.
What you Require (Key Selection Criteria)
These are the key selection criteria for how you will be assessed in conjunction with your resumé and experience.
- Demonstrated experience in delivering evidenced based psychosocial interventions including counselling and group work to women, and/or children, young people, and families experiencing an increased risk of poor health or developmental outcomes.
- Demonstrated knowledge in the application of theories of evidenced based counselling modalities, attachment, child development and behaviour, and the impact of complex trauma, with a demonstrated ability to deliver effective therapeutic psychosocial and counselling interventions for women, and/or children, young people, and families who have experienced childhood and interpersonal trauma (including family violence, child abuse and neglect).
- Demonstrated experience in the provision of supervision to staff and students and the ability to work collaboratively in a multidisciplinary team: including liaison with stakeholders, participating in case consultations, joint assessments, team decision making and planning, and contributing discipline specific skills and expertise to deliver services to women, children, young people, and families.
- Demonstrated experience in Quality Improvement activities, active participation in the development of clinical procedures and service review including contributing to the development of evidenced based practice.
- Demonstrates understanding of, and adherence to, safety and quality standards, Work Health and Safety and the positive patient experience. Displays behaviour consistent with CHS’s values of reliable, progressive, respectful, and kind.
Work environment description
The following work environment description outlines the inherent requirements of the role and indicates how frequently each of these requirements would need to be performed. Please note that the ACT Public Service is committed to providing reasonable adjustments and ensuring all individuals have equal opportunities in the workplace.
| Administrative | Frequency |
|---|---|
| Telephone use | Frequently |
| General computer use | Frequently |
| Extensive keying/data entry | Frequently |
| Graphical/analytical based | Occasionally |
| Sitting at a desk | Frequently |
| Standing for long periods | Occasionally |
| Psychosocial demands | Frequency |
|---|---|
| Distressed People e.g. Emergency or grief situations | Frequently |
| Aggressive & Uncooperative People e.g. drug / alcohol, dementia, mental illness | Occasionally |
| Unpredictable People e.g. Dementia, mental illness, head injuries | Occasionally |
| Restraining e.g. involvement in physical containment of clients/consumers | Never |
| Exposure to Distressing Situations e.g. Child abuse, viewing dead / mutilated bodies; verbal abuse; domestic violence; suicide | Frequently |
| Physical demands | Frequency |
|---|---|
| Distance walking (large buildings or inter-building transit) | Occasionally |
| Working outdoors | Never |
| Manual handling | Frequency |
|---|---|
| Lifting 0 - 9kg | Occasionally |
| Lifting 10 - 15kg | Never |
| Lifting 16kg+ | Never |
| Climbing | Never |
| Running | Never |
| Reaching | Occasionally |
| Kneeling | Occasionally |
| Foot and leg movement | Occasionally |
| Hand, arm and grasping movements | Frequently |
| Bending/squatting | Occasionally |
| Bend/Lean Forward from Waist/Trunk twisting | Occasionally |
| Push/pull | Occasionally |
| Sequential repetitive movements in a short amount of time | Occasionally |
| Travel | Frequency |
|---|---|
| Frequent travel – multiple work sites | Occasionally |
| Frequent travel – driving | Occasionally |
| Specific hazards | Frequency |
|---|---|
| Working at heights | Never |
| Exposure to extreme temperatures | Never |
| Operation of heavy machinery e.g. forklift | Never |
| Confined spaces | Never |
| Excessive noise | Never |
| Low lighting | Never |
| Handling of dangerous goods/equipment e.g. gases; liquids; biological. | Never |
| Slippery or uneven surfaces | Never |
Directorate: Canberra Health Services
Division: Women, Youth and Children Community Health Programs
Business Unit: Women’s Health Service
Position number: P24105, 58096, 23678
Position title: Counsellor
Classification: Health Professional Level 3 or Psychologist Level 3
Location: City Community Health Centre, 1 Moore St, Civic ACT
Reporting relationships:
Direct Manager: Clinical Lead, Women’s Health Service Counselling Team
Manager +1: Manager, Women’s Health Service
Canberra Health Services (CHS) is focussed on the delivery of high quality, effective, person-centred care. We provide acute, sub-acute, primary and community‐based health services, to the Australian Capital Territory (ACT) and surrounding regions. More information can be found on the CHS website.
Our Vision: creating exceptional health care together
Our Role: to be a health service that is trusted by our community
Our Values: Reliable, Progressive, Respectful and Kind