Position overview

The Infrastructure and Health Support Services (IHSS) Group is responsible for the infrastructure delivery and maintenance and a diverse array of non-clinical support services with the primary focus of delivering timely patient centric solutions across the CHS organisation.

The Facilities Management (FM) Branch is a dedicated team that covers a diverse range of functions. The Branch is responsible for planned and reactive maintenance, asset management, minor works upgrades, safety and risk management, engineering services, strategic accommodation, utilities, and contracts and leasing for the Canberra Health Services property portfolio (excluding North Canberra Hospital).

The Contracts Manager will report to the Assistant Director Contracts and will coordinate the establishment of maintenance contracts including the development of Statement of Requirements, tender process and evaluation of applications.

Key Responsibilities

Specific responsibilities include, but are not limited to, the following.

1. Preparation and management of  activities related to procurement of services and maintenance contracts for  the CHS portfolio maintained by Facilities Management (FM). This includes coordinating relevant approvals, development, review and drafting of all contracts, variations and Service Level Agreements (SLA’s) maintained by Facilities Management on behalf of CHS.
2. Liaise with the FM Maintenance and Asset Teams to ensure contractors are meeting their contractual obligations and assist in resolving contract related issues. Provide oversight and assistance in managing contract related disputes linked to required deliverables, KPI and performance management.
3. Develop and manage contract Panel Deeds maintained by Facilities Management including panel refresh and retendering activities. Manage and maintain a register to track and record HIT Panel work orders and ensure the online contracts register is regularly updated with new contracts.
4. Undertake Panel Deed compliance audits to ensure compliance of Panel contractors against the Deed.
5. Coordinate actions arising from contract tender negotiation meetings, start-up contract meetings and contract issues related meetings maintaining a register of minutes and actions.
6. Maintain a working knowledge of the Government Procurement Act 2001 and the Leases (Commercial and Retail) Act 2001 including other relevant regulations, legislation and policies related to ACT Government Procurement and leasing.
7. Undertake other duties appropriate to this level of classification which contribute to the operation of the section and unit.

Competencies

Specific competencies include but are not limited to the following:

• Excellent administrative and client focussed skills.
• Strong organisational skills with a high degree of drive.
• Ability to perform in a busy and demanding maintenance environment.

Qualifications

Specific qualifications include, but is not limited to, the following.

Essential

• A current driver’s license is essential.

Desirable

• Experience or knowledge of the CHS Exceptional Care Framework and all other related frameworks.
• Have an understanding of how the National Safety and Quality Health Service (NSQHS) indicators align with this role.

Experience

Specific experience includes, but is not limited to, the following.

Essential

• Previous experience in contract management or procurement.

Desirable

• Knowledge of and experience in the delivery of infrastructure and maintenance administrative support services, including a solid understanding of infrastructure systems and trade services.
• Demonstrated experience working within a Hospital and Healthcare environment.

Prior to commencement

Appointment to this position is conditional on being granted and retaining appropriate clearances:

• Undergo a pre-employment National Police Check.

Important information

All employees are required to:

• Adhere to the Canberra Health Services Values and the ACT Public Service Code of Conduct.
• Act in accordance and comply with all relevant Safety and Quality policies and procedures.

CHS is leading the drive to digitally transform health service delivery in Australia through the implementation of a territory wide Digital Health Record. Computer literacy skills are required which are relevant to this role as you will be responsible for completing required documentation and becoming a proficient user of the Digital Health Record and/or other Information Technology systems; once proficient, you will need to remain current with changes, updates, and contingencies.

What you Require (Key Selection Criteria)

These are the key selection criteria for how you will be assessed in conjunction with your resumé and experience.

1. Proven ability in and an understanding of contract management practices, particularly for large and complex performance contracts in a service-related field.
2. Demonstrated experience in managing a compliance register, service reports and database for auditing purposes. Including a general understanding of Australian Standards and Legislative requirement information and how to source this information.
3. Experience in the preparation of tender and contract documentation, procurement process and a good knowledge of procurement planning, tender documentation, evaluation, and negotiation in the establishment of new contracts.
4. Excellent, demonstrated written and oral communication with demonstrated experience in various computer packages including Microsoft Office Suite (excel, word) and databases.
5. Demonstrates understanding of, and adherence to, safety and quality standards, work, health, and safety (WH&S) and the positive patient experience. Displays behaviour consistent with CHS’s values of reliable, progressive, respectful, and kind.

Work environment description

The following work environment description outlines the inherent requirements of the role and indicates how frequently each of these requirements would need to be performed. Please note that the ACT Public Service is committed to providing reasonable adjustments and ensuring all individuals have equal opportunities in the workplace.