Position overview

Under direct supervision of the Quality and Promotions Manager, The Community Health Officer coordinates and delivers health promotion programs through effective resource management, stakeholder engagement, data oversight, and administrative support. The role contributes to improved community health outcomes by ensuring programs are well‑planned, evidence‑informed, and delivered efficiently.

The Quality and Promotions Team provide a key role in encouraging participation and engaging stakeholders to increase screening participation at BreastScreen ACT.

Key Responsibilities

Specific responsibilities include, but are not limited to, the following.

1. Develop, review, and distribute health promotion materials across clinics, outreach sites, and community events.
2. Plan, implement, and evaluate health promotion initiatives.
3. Assist in the development of communications plans.
4. Assist in the development of evaluation tools, including survey design, and distribution.
5. Track program activities, participation, and outcomes to support reporting and evaluation.
6. Monitor and evaluate health promotion activities in alignment with the BreastScreen Australia National Accreditation Standards (NAS).
7. Maintain partnerships with clinics, NGOs, community organisations, and government organisations for referrals and joint initiatives.
8. Provide administrative support for health promotion and communication initiatives.
9. Undertake other duties appropriate to this level of classification which contribute to the operation of the organisation.

Competencies

Specific competencies include but are not limited to the following:

• Effectively plan, implement, and evaluate health promotion activities.
• Demonstrate strong organisational and coordination skills.
• Build and maintain effective stakeholder engagement and communication.
• Ensure data accuracy and quality assurance.
• Effectively communicate public health information to diverse audiences.
• Recognise and respect cultural and societal differences in health practices and beliefs.
• Communicate with empathy and respect.
• Apply a continuous improvement mindset.

Qualifications

Essential

• N/A

Desirable

• Undertaking or hold a degree or qualification in Public Health, Communications, Health Promotion, or a similar field.
• Have an understanding of how the National Safety and Quality Health Service (NSQHS) indicators align with this role.
• Have an understanding of the BreastScreen Australia National Accreditation Standards.

Experience

Essential

• Prior experience working in health promotion.
• Prior experience working with and communicating to diverse communities.

Desirable

• Experience or knowledge of the CHS Exceptional Care Framework, and all other related frameworks.
• Experience or knowledge of the BreastScreen Australia National Accreditation Standards.

Prior to commencement

Appointment to this position is conditional on being granted and retaining appropriate clearances:

• Undergo a pre-employment National Police Check.
• Comply with Canberra Health Services Occupational Assessment, Screening and Vaccination policy.

Important information

All employees are required to:

• Adhere to the Canberra Health Services Values and the ACT Public Service Code of Conduct.
• Act in accordance and comply with all relevant Safety and Quality policies and procedures.
• Comply with all relevant clinical and/or competency standards.
• Be available for weekend and/or after-hours work.

CHS is leading the drive to digitally transform health service delivery in Australia through the implementation of a territory wide Digital Health Record. Computer literacy skills are required which are relevant to this role as you will be responsible for completing required documentation and becoming a proficient user of the Digital Health Record and/or other Information Technology systems; once proficient, you will need to remain current with changes, updates, and contingencies.

What you Require (Key Selection Criteria)

These are the key selection criteria for how you will be assessed in conjunction with your resumé and experience.

1. Translate complex health information into clear, accessible messages tailored to the needs, literacy levels, and contexts of varied community groups and stakeholders.
2. Manage tasks, schedules, and competing priorities efficiently, ensuring activities, resources, and workflows are coordinated to support smooth program delivery and operational effectiveness.
3. Develop productive relationships with internal and external stakeholders by communicating clearly, sharing information proactively, and fostering trust to support collaboration and shared outcomes.
4. Collect, review, and maintain data with a high level of precision, applying established quality assurance processes to support reliable reporting, analysis, and decision‑making.
5. Demonstrates understanding of, and adherence to, safety and quality standards, Work Health and Safety and the positive patient experience. Displays’ behaviour consistent with CHS’s values of reliable, progressive, respectful, and kind.

Work environment description

The following work environment description outlines the inherent requirements of the role and indicates how frequently each of these requirements would need to be performed. Please note that the ACT Public Service is committed to providing reasonable adjustments and ensuring all individuals have equal opportunities in the workplace.