Position overview

The Research Operations and Clinical Trials Support Unit (ROCTSU) provides support for the conduct of clinical research at Canberra Hospital. The Unit currently has active trials in varying stages ranging from ethics submissions to trial close outs. The number of participants in each trial varies from approximately 1 to 1000 participants. These trials are either Pharmaceutical Sponsored trials, Observational or Investigator Led trials that are funded by grants such as the National Health & Medical Research Council.

The Clinical Trials Finance Support Officer plays a vital role in supporting the financial operations of clinical research projects undertaken within Canberra Health Services. This position ensures the reliable and accurate processing of financial transactions and contributes to the overall integrity of Clinical Trials finances. Key responsibilities include providing timely, accurate, and high-quality financial information and support under supervision. The role will involve a strong focus on accounts receivable and accounts payable activities, including invoice processing, payment tracking, and reconciliation, while maintaining compliance with established financial procedures.

Proficiency in the use of computerised financial systems, spreadsheets, word processing, and data management tools is essential. The successful candidate will demonstrate attention to detail, strong organisational skills, and the ability to work collaboratively in a dynamic research environment.

Key Responsibilities

Specific responsibilities include, but are not limited to, the following.

1. Process accounts payable documentation, ensure quality assurance, and  manage accounts in conjunction with Shared Services.
2. Process accounts receivable documentation and banking related to  clinical trials income and assist with debt recovery where required.
3. Liaise with external Sponsors regarding financial matters for Clinical  Trials, ensuring clear communication and accurate reporting.
4. Provide relevant financial support to clinical trials staff, including  guidance on financial processes and compliance.
5. Cross-reference and validate data in Excel spreadsheets and workbooks  against contracts to maintain accuracy and consistency.
6. Undertake other duties appropriate to this level of classification that contribute to the efficient operations of the unit.

Competencies

Competencies required for the role include but are not limited to the following.

• Displays critical thinking skills and forms defensible conclusions based on evidence and sound judgement.
• Adaptability and flexibility to accommodate change and provide responsive services to meet clients’ needs.
• High-level communication, facilitation, interpersonal and representational skills, and a proven ability to produce quality outcomes.
• Personal drive, ability to communicate with influence, and drive strategic improvements.
• Strong organisational skills with a strong work ethic.
• Able to relate to people of varied and diverse backgrounds.

Qualifications

Essential

• N/A

Desirable

• A degree in a relevant area, from a recognised university.

Experience

Essential

• Prior experience in using MS Excel and MS Office Applications in a Finance setting.

Desirable

• At least 1 year working in a Finance role.
• Practical experience in the financial management of clinical trials.
• Experience or knowledge of the CHS Exceptional Care Framework and all other related frameworks.

Prior to commencement

Appointment to this position is conditional on being granted and retaining appropriate clearances:

• Pre-employment National Police Check.

Important information

All employees are required to:

• Adhere to the Canberra Health Services Values and the ACT Public Service Code of Conduct.
• Act in accordance and comply with all relevant Safety and Quality policies and procedures.
• Comply with all relevant clinical and/or competency standards.
• Be available for weekend and/or after-hours work.

CHS is leading the drive to digitally transform health service delivery in Australia through the implementation of a territory wide Digital Health Record. Computer literacy skills are required which are relevant to this role as you will be responsible for completing required documentation and becoming a proficient user of the Digital Health Record and/or other Information Technology systems; once proficient, you will need to remain current with changes, updates, and contingencies.

What you Require (Key Selection Criteria)

These are the key selection criteria for how you will be assessed in conjunction with your resumé and experience.

1. Proven ability to accurately and efficiently complete financial processing tasks, including accounts payable and receivable, banking, reconciliation, and quality assurance of documentation.
2. Well-developed written and oral communication skills, with proven experience in liaising, consulting, and negotiating effectively with a diverse range of stakeholders, including sponsors, service providers, and internal staff.
3. Demonstrated ability to learn quickly, handle a large number of matters concurrently, set priorities and meet deadlines working independently and within a team environment.
4. Demonstrated competency with computer software packages in the Microsoft Office suite for data collection, analysis and communication.
5. Demonstrates understanding of, and adherence to, safety and quality standards, Work Health and Safety and the positive patient experience. Displays behaviour consistent with CHS’s values of reliable, progressive, respectful, and kind.

Work environment description

The following work environment description outlines the inherent requirements of the role and indicates how frequently each of these requirements would need to be performed. Please note that the ACT Public Service is committed to providing reasonable adjustments and ensuring all individuals have equal opportunities in the workplace.