Position overview

Mental Health, Justice Health and Alcohol and Drug Services (MHJHADS) provides support to people via inpatient and outpatient settings, community health centers, justice health facilities and other community settings, including people’s homes.  These services include:

• Adult Acute Mental Health Services
• Adult Community Mental Health Services
• Alcohol & Drug Services
• Justice Health Services
• Child & Adolescent Mental Health Services (CAMHS)

Adult Community Mental Health Services (ACMHS) includes:

Intake services:

• Access Mental Health Service
• Home Assessment & Acute Response Team (HAART)

Community Recovery Services:

• Gungahlin
• Belconnen
• City
• Woden
• Tuggeranong

Community Specialty Services:

• Assertive Community Outreach Service (ACOS)
• Older Persons Community Mental Health Team
• Mental Health Link
• Therapies
• Neuropsychology

This position is primarily located within the Community Recovery Services (CRS) but staff may be required to work across all of Adult Community Mental Health Services to meet operational demands.  CRS teams operate across the Australian Capital Territory, adhering to the Adult Community Mental Health Model of Care.

CRS are a multi-disciplinary team of Nurses, Allied Health Professionals, Psychiatry Registrars and Consultant Psychiatrists, and Administration Service Officers.

CRS provide a recovery-focused, strengths-based approach to clinical case management to improve wellbeing and enhance functioning in the community for adults who:

• Are experiencing complex mental illness/disorder or psychological distress which is associated with significant functional impairment and/or significant risks.
• May be subject to a Psychiatric Treatment Order under the Mental Health Act 2015.
• Have multidisciplinary treatment needs that cannot be met elsewhere in the community or less intensive service.
• Require regular service contact over a medium to longer-term episode of care.

Key Responsibilities

Specific responsibilities include, but are not limited to, the following:

Under routine supervision of the Team Leader and delegate, you will perform clinical activities in collaboration with the multidisciplinary team and the people who access the service. You will:

1. As a member of a multidisciplinary team, provide assessment, care and relapse prevention planning and evidence-based interventions to consumers presenting with complex and moderate-risk mental health conditions to enable the person to improve in social and other areas of functioning, require less hospital admissions and engage more actively in treatment.
2. Whilst upholding privacy and consent laws, work collaboratively with the persons family, carers, government and non-government sector, and GPs with the aim of recovery and stepping down care to a less intensive level of care.
3. Exercise independent clinical judgement on routine matters and perform novel, complex or critical tasks with decreasing professional supervision.
4. Work collaboratively with the Team Leader to work within the governance structures and policy frameworks relevant to this position, including the completion of routine key performance indicators.
5. Develop and maintain collaborative cross-agency relationships. Provide supervision to and support of HP1 and allied health assistant colleagues as well as students.
6. Actively contribute to the implementation of clinical governance activities, quality improvement projects, divisional safety and quality initiatives, and health promotion.
7. Complete clinical and administrative data collection and evaluation to a high standard and undertake other administrative tasks upon request.
8. Undertake other duties appropriate to this level of classification which contribute to the operation of the organisation.

Competencies

Specific responsibilities include but are not limited to the following.

• Ability to undertake clinical work with people with complex mental health conditions.
• Provide competent, safe, high quality allied health services.
• Exercise independent professional judgment.
• Seek supervision for more complex tasks.
• Effectively priories workloads.
• Adhere to risk management processes, identifying and escalating issues appropriately.
• Ability to provide supervision to HP1 and Allied Health Assistants.
• Undertake routine supervision.
• Work independently.
• Comply with and contribute to the relevant policies, procedures and practice guidelines.
• Participate in quality improvement and research.
• Ability to manage confidential and sensitive information whilst working towards achieving positive outcomes for people who access the service.
• Ability to respond to and prioritise competing and often urgent requests in a calm and efficient manner while also maintaining high work standards and accuracy.

Qualifications

Essential

• Psychologists: Tertiary qualifications. Be registered or be eligible for general registration with Psychology Board of Australia under the Australian Health Practitioner Regulation Agency (AHPRA).
• Social Workers: Degree in Social Work, professional membership or eligibility for professional membership of the Australian Association of Social Workers (AASW), and registration under the ACT Working with Vulnerable People Act 2011.
• Occupational Therapists: Tertiary qualifications. Be registered or be eligible for general registration with Occupational Therapy Board of Australia under the Australian Health Practitioner Regulation Agency (AHPRA).

Desirable

• Have an understanding of how the National Safety and Quality Health Service (NSQHS) indicators align with this role.

Experience

Essential

• Minimum of 12 months post qualification experience in a relevant field.
• Hold an ACT drivers’ licence.

Desirable

• Prior experience working in community mental health will be highly desirable.
• Sound understanding of adult community mental health services.
• Proficient user of the Digital Health Record and/or other Information Technology systems.
• Experience or knowledge of the CHS Exceptional Care Framework, and all other related frameworks.

Prior to commencement

Appointment to this position is conditional on being granted and retaining appropriate clearances:

• Pre-employment National Police Check.
• Current registration issued under the Working with Vulnerable People (Background Checking) Act2011is required.
• Comply with Canberra Health Services Occupational Assessment, Screening and Vaccination policy.
• Comply with CHS credentialing and scope of clinical practice requirements for allied health professionals.

Important information

All employees are required to:

• Adhere to the Canberra Health Services Values and the ACT Public Service Code of Conduct.
• Act in accordance and comply with all relevant Safety and Quality policies and procedures.
• Comply with all relevant clinical and/or competency standards.

CHS is leading the drive to digitally transform health service delivery in Australia through the implementation of a territory wide Digital Health Record. Computer literacy skills are required which are relevant to this role as you will be responsible for completing required documentation and becoming a proficient user of the Digital Health Record and/or other Information Technology systems; once proficient, you will need to remain current with changes, updates, and contingencies.

What you Require (Key Selection Criteria)

These are the key selection criteria for how you will be assessed in conjunction with your resumé and experience and must be addressed in your application:

1. Under routine supervision, demonstrated ability to undertake relevant mental health assessment, collaborative care and relapse prevention planning, and evidence-based interventions to people with complex, moderate to severe mental health conditions and demonstrated good judgement about when to escalate a deterioration in a client’s condition.
2. Demonstrated ability to manage a caseload of people with complex mental health conditions, within and whilst utilising the multi-disciplinary team, and responding to unexpected clinical and operational demands that demonstrates good time management and problem solving.
3. Effective communication skills, an understanding of and willingness to participate in, research, quality improvement activities and clinical supervision.  An ability or willingness to use electronic health records.
4. Demonstrated sound understanding of legislative and policy frameworks relevant to this position.
5. Demonstrates understanding of, and adherence to, safety and quality standards, work, health and safety (WH&S) and the positive patient experience. Displays behaviour consistent with CHS’s values of reliable, progressive, respectful and kind.

Work environment description

The following work environment description outlines the inherent requirements of the role and indicates how frequently each of these requirements would need to be performed. Please note that the ACT Public Service is committed to providing reasonable adjustments and ensuring all individuals have equal opportunities in the workplace.