Position overview

The Quality, Safety and Governance team provides leadership for corporate and quality and safety, assurance, and governance systems and processes, supporting all other clinical and operational areas within the Canberra Health Services Network to deliver exceptional health care. It includes Quality and Safety, National Standards and Accreditation, Internal Audit, Risk Management and Compliance, Medico Legal, Corporate Records, Strategic Communications, Clinical Incident Management, Policy and Strategy areas. A great team with terrific opportunities to work on challenging and complex issues – all of which matter to our local community.

The Assistant Director Internal Audit, Risk and Compliance role works in a small and dedicated team supporting risk management, internal audit and legislative compliance processes within CHS. The position plays a key role in strengthening the maturity of risk management and compliance across CHS, helping to maintain high standards of care, and improving the health of our community. You will coordinate medical device and pharmaceutical recall, product alert, product correction, and quarantine activity. You will report to the Director, Risk Management and provide support to the internal audit and legislative compliance functions within the team.

Key Responsibilities

Specific responsibilities include, but are not limited to, the following.

Risk Management

1. Assist with the review, implementation, and evaluation of the Canberra Health Services Risk Management Program, including policy, tools/templates, educational resources, and quality assurance program.
2. Provide advice, support, and education to the organisation on risk management governance and processes, including risk assessments and risk registers.
3. Support monitoring of and reporting on the CHS Risk Register and associated action plans, including undertaking risk assessments as required.
4. Assist with the integration of risk management, including learnings from risk assessments into other organisational business processes.
5. Undertake data analysis from various sources for the identification and management of risks, and for quality assurance purposes.

Legislative Compliance

6. Assist with maintaining the legislative compliance database, monitoring compliance status and providing advice and support to staff self-assessing legislative compliance.

Recalls

7. Coordinate medical device and medicine related recalls, product alerts, product corrections and quarantine for Canberra Health Services, including implantable devices that may require patient contact.

Internal Audit

8. Assist with monitoring progress of audit recommendations, collating evidence provided in support of resolving recommendations and other duties as appropriate.
9. Provide administrative support to the Audit and Risk Management Committee as needed.
10. Undertake other duties appropriate to this level of classification which contribute to the operation of the organisation.

Competencies

Specific competencies include, but are not limited to, the following.

• Self-motivated and demonstrates initiative.
• Able to work under limited direction.
• Well-developed communication skills with a wide range of stakeholders.
• Able to establish and maintain effective working relationships.
• Think strategically and influence others in accommodating change.
• Strong organisational skills.
• Adaptability and flexibility to deal with quickly changing work environments.
• Able to rapidly acquire knowledge of computer applications.
• Experience in delivery of education and training programs.

Qualifications

Specific responsibilities include, but are not limited to, the following.

Essential

• N/A

Desirable

• Practical experience and/or tertiary qualifications in relation to auditing and governance such as business, law, project and risk management would be highly desirable.
• Have an understanding of how the National Safety and Quality Health Service (NSQHS) indicators align with this role.

Experience

Specific responsibilities include, but are not limited to, the following.

Essential

• N/A

Desirable

• Knowledge acquired either through formal studies or work experience in risk management and legislative compliance review within a large, complex, and diverse organisation.
• Experience or knowledge of the CHS Exceptional Care Framework, and all other related frameworks.

Prior to commencement

Appointment to this position is conditional on being granted and retaining appropriate clearances:

• Pre-employment National Police Check.

Important information

All employees are required to:

• adhere to the Canberra Health Services Values and the ACT Public Service Code of Conduct.
• act in accordance and comply with all relevant Safety and Quality policies and procedures.

CHS is leading the drive to digitally transform health service delivery in Australia through the implementation of a territory wide Digital Health Record. Computer literacy skills are required which are relevant to this role as you will be responsible for completing required documentation and becoming a proficient user of the Digital Health Record and/or other Information Technology systems; once proficient, you will need to remain current with changes, updates, and contingencies.

What you Require (Key Selection Criteria)

These are the key selection criteria for how you will be assessed in conjunction with your resumé and experience.

1. Demonstrated experience in risk management and high-level knowledge in supporting legislative compliance.
2. Demonstrated high level oral and written communication skills, and a proven ability to provide advice and briefings in matters related to risk management.
3. Strong interpersonal skills and demonstrated ability to establish and maintain effective working relationships with a diverse range of stakeholders, including the ability to handle sensitive issues and negotiate and consult effectively.
4. Demonstrated strong analytical skills, high level of computer literacy and ability to deliver complex tasks in tight timeframes while working independently and within a team.
5. Demonstrates understanding of, and adherence to, safety and quality standards, Work Health and Safety and the positive patient experience. Displays’ behaviour consistent with CHS’s values of reliable, progressive, respectful, and kind.

Work environment description

The following work environment description outlines the inherent requirements of the role and indicates how frequently each of these requirements would need to be performed. Please note that the ACT Public Service is committed to providing reasonable adjustments and ensuring all individuals have equal opportunities in the workplace.