Position overview
The Research Operations and Clinical Trials Support Unit provides support for the conduct of clinical research at Canberra Hospital. The Unit includes the Research Ethics and Governance Office (REGO). REGO is responsible for research governance processes and management of the ACT Health Human Research Ethics Committee (HREC) and its sub-committees, including secretariat support, policy development and project management.
The Administrative Officer is a newly established role designed to support REGO with general administrative work including, filing, inbox management, data entry, secretariat support and other duties suitable for this classification.
This position will work with REGO to strengthen timelines, governance, quality, and compliance. The role ensures that REGO can meet and maintain its requirements under the National Statement on Ethical Conduct in Human Research (NS; National Statement), the National Clinical Trials Governance Framework (NCTGF) and other applicable regulatory and organisational requirements.
This position will be instrumental in ensuring REGO delivers research ethics and governance processes to the highest standard, safeguarding participant safety and data reliability while enabling Canberra Hospital to expand its role as a leading research centre.
Key Responsibilities
Specific responsibilities include, but are not limited to, the following.
- Records management including digitisation of archived health research records, migrating data from existing program to future programs and maintaining current digital files.
- Liaising with external stakeholders to ensure records management compliance is upheld.
- Accurate and timely data entry into large and complex databases, under limited supervision.
- Managing email inboxes and drafting basic correspondence.
- Secretariat support including drafting agendas and minutes.
- Work in a collaborative and flexible manner with all staff members to provide administrative support as directed.
- Undertaking other duties appropriate to this level of classification that contribute to the REGO.
Competencies
Specific competencies include but are not limited to the following:
- Reading comprehension skills.
- Oral and written communication skills.
- Maintain a high level of accuracy and attention to detail.
- A commitment to upholding privacy, confidentiality and ethical standards.
- Strong ability to work collaboratively within a multidisciplinary team.
- Commitment to CHS values of reliable, progressive, respectful, and kind.
Qualifications
Essential
- N/A
Desirable
- Good Clinical Practice Certification.
Experience
Essential
- N/A
Desirable
- Prior experience in an administrative role, preferably in a healthcare setting.
- Experience in records management and file consolidation.
- Experience or knowledge of the National Statement on Ethical Conduct in Human Research, the National Clinical Trials Governance Framework, CHS Exceptional Care Framework, and all other related frameworks.
Prior to commencement
Appointment to this position is conditional on being granted and retaining appropriate clearances:
- Undergo a pre-employment National Police Check.
- Comply with Canberra Health Services Occupational Assessment, Screening and Vaccination policy.
Important information
All employees are required to:
- Adhere to the Canberra Health Services Values and the ACT Public Service Code of Conduct.
- Act in accordance and comply with all relevant Safety and Quality policies and procedures.
- Comply with all relevant clinical and/or competency standards.
CHS is leading the drive to digitally transform health service delivery in Australia through the implementation of a territory wide Digital Health Record. Computer literacy skills are required which are relevant to this role as you will be responsible for completing required documentation and becoming a proficient user of the Digital Health Record and/or other Information Technology systems; once proficient, you will need to remain current with changes, updates, and contingencies.
What you Require (Key Selection Criteria)
These are the key selection criteria for how you will be assessed in conjunction with your resumé and experience.
- Ability, knowledge and experience in digital file management, word processing and email/calendar management, with the potential to develop administrative systems.
- Sound organisational, interpersonal and problem-solving skills, with a demonstrated ability to communicate and liaise professionally and effectively and work independently or in a team environment.
- Ability to perform consistently and successfully under limited supervision in a changing environment.
- Demonstrated understanding of confidentiality principles and their application within a health environment.
- Demonstrates understanding of, and adherence to, safety and quality standards, Work Health and Safety and the positive patient experience. Displays behaviour consistent with CHS’s values of reliable, progressive, respectful, and kind.
Work environment description
The following work environment description outlines the inherent requirements of the role and indicates how frequently each of these requirements would need to be performed. Please note that the ACT Public Service is committed to providing reasonable adjustments and ensuring all individuals have equal opportunities in the workplace.
| Administrative | Frequency |
|---|---|
| Telephone use | Frequently |
| General computer use | Frequently |
| Extensive keying/data entry | Frequently |
| Graphical/analytical based | Frequently |
| Sitting at a desk | Frequently |
| Standing for long periods | Occasionally |
| Psychosocial demands | Frequency |
|---|---|
| Distressed People e.g. Emergency or grief situations | Never |
| Aggressive & Uncooperative People e.g. drug / alcohol, dementia, mental illness | Never |
| Unpredictable People e.g. Dementia, mental illness, head injuries | Never |
| Restraining e.g. involvement in physical containment of clients/consumers | Never |
| Exposure to Distressing Situations e.g. Child abuse, viewing dead / mutilated bodies; verbal abuse; domestic violence; suicide | Never |
| Physical demands | Frequency |
|---|---|
| Distance walking (large buildings or inter-building transit) | Occasionally |
| Working outdoors | Never |
| Manual handling | Frequency |
|---|---|
| Lifting 0 - 9kg | Occasionally |
| Lifting 10 - 15kg | Never |
| Lifting 16kg+ | Never |
| Climbing | Never |
| Running | Never |
| Reaching | Occasionally |
| Kneeling | Occasionally |
| Foot and leg movement | Occasionally |
| Hand, arm and grasping movements | Occasionally |
| Bending/squatting | Occasionally |
| Bend/Lean Forward from Waist/Trunk twisting | Occasionally |
| Push/pull | Occasionally |
| Sequential repetitive movements in a short amount of time | Occasionally |
| Travel | Frequency |
|---|---|
| Frequent travel – multiple work sites | Occasionally |
| Frequent travel – driving | Occasionally |
| Specific hazards | Frequency |
|---|---|
| Working at heights | Never |
| Exposure to extreme temperatures | Never |
| Operation of heavy machinery e.g. forklift | Never |
| Confined spaces | Occasionally |
| Excessive noise | Never |
| Low lighting | Occasionally |
| Handling of dangerous goods/equipment e.g. gases; liquids; biological. | Never |
| Slippery or uneven surfaces | Occasionally |
Directorate: Canberra Health Services
Division: Office of Research and Education
Business Unit: Research Operations and Clinical Trials
Position number: P70758
Position title: Administration Officer
Classification: Administrative Service Officer Level 3
Location: The Canberra Hospital, Garran
Reporting relationships: Direct Manager: Research Governance Officer and Data Analyst
Manager +1: Senior Manager
Canberra Health Services (CHS) is focussed on the delivery of high quality, effective, person-centred care. We provide acute, sub-acute, primary and community‐based health services, to the Australian Capital Territory (ACT) and surrounding regions. More information can be found on the CHS website.
Our Vision: creating exceptional health care together
Our Role: to be a health service that is trusted by our community
Our Values: Reliable, Progressive, Respectful and Kind